enterprise content management value
DESCRIPTION
Overview of the general benefits of enterprise content management (ECM) software; snapshot of the various industries where ECM is a good, proven fitTRANSCRIPT
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The Value of Enterprise Content Management (ECM)
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Enterprise Content Management (ECM) Value
Year 2000• Reduce paper• Reduce space• Electronic filing• Reduce lost documents• Efficient retrieval• Security• Document routing
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Enterprise Content Management (ECM) Value
Year 2010• Integration with LOB systems• Business process management• Process re-engineering• Workforce re-allocation• Compliance• Risk aversion• Integrated security model
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Solutions for Every Business: Accounts Payable (AP)
ECM value provided:• Decrease process time• Eliminate late payment penalties• Collect early pay discounts• Manage volume increases• Avoid additional labor costs• Automated invoice processing
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Questions: Accounts Payable (AP)
• Can you describe your current invoice process?• How are paper invoices handled once they have been
received?• What’s the approval process?• How many invoices do you receive per month/year?• What percentage is PO based vs. non-PO based?• Is invoice delivery centralized?• How do approvers in remote locations get notified that an
invoice needs approval?
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Accounts Payable (AP)
Accounts Payable (AP) ManagerPains– Lost vendor discounts/ paying late payment penalties. – Reduce costs Soft = time; Hard= people, equipment, material, rent, postage
Key Points– Route documents electronically and apply business rules to reduce your payables cycle – Automatically organize your invoices based on due dates to decrease late penalties – Saves time, head count, storage cost, postage – Cost per invoice: ranges from $2 (using imaging/workflow) – $20 (paper-based)
What an AP Manager needs to know:
How much of my process can I automate?
How do I ensure my clerks are spending most of their time on exceptions?
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Accounts Payable (AP)
CFOPains– Operating Cost Increasing – Unable to meet P&L (profit and loss) goals
Key Points– Re-deployment of employees due to streamlined processing– Decrease cost of processing invoices
What a CFO needs to know:
Return on Investment (ROI)
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Accounts Payable (AP)
ControllerPains– No accurate paper trail or document history – No clear view into accurate financial reporting
Key Points– OnBase is SOX Compliant and reduces/eliminates penalties on Sales & Use audits,
W9's, 1099's/1042's, legal issues – OnBase aid in audits completed quickly and accurately (Internal, External, IRS)
What a controller needs to know:
How, at any point in time, I can track my payables
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Accounts Payable (AP)
IT Director/ManagerPains– Too many disparate systems throughout multiple locations – No budget to hire additional IT staff to manage additional projects
Key Points– OnBase is the bridge that easily shares data among systems and auto-indexes
documents upon receipt to optimize downstream forecasting and strategic planning with real-time reporting
– Premises-based, SaaS, or hosted offerings extend flexibility without custom coding or high cost of ongoing IT maintenance
What an IT Director/Manager needs to know:
How is this going to affect my department’s workload?
- Some want to hear “not much” - stretched for resources
- Some want to hear “considerably” - involvement
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Vertical Solutions
Hyland’s Focused Verticals• Financial Services• Government• Healthcare• Higher Education• Insurance• Manufacturing
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Financial Services
InvestmentsInvestments
LendingLending
Positive PayPositive Pay
TrustTrust
StatementsStatements
LockboxLockbox
OperationsOperations
Fraud DetectionFraud DetectionFraud DetectionFraud Detection
New AccountsNew Accounts
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Government
Social Services TreasuryTreasury
Clerk of Courts
Vital Statistics Auditor
TreasuryLaw Enforcement
Affordable Housing
Rehab & Corrections
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Healthcare
Patient ServicesPatient
Services RegistrationRegistration Patient Accounting
Patient Accounting
Patient RecordsPatient
Records
CodingCoding
Human Resources
Human Resources
Accounts Payable
Accounts Payable
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Higher Education
Admissions Human Resources
Financial Aid Student Services
Accounting Business Office
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Insurance
New Business
New Business
UnderwritingUnderwriting
ClaimsClaims Accounting & Finance
Accounting & Finance
Customer Service
Customer Service
Producer & Agent
Management
Producer & Agent
Management
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Manufacturing
Accounting CADCustomer Service Engineering
Risk AversionRegulatory Compliance
Human Resources
Supply ChainERP Integration
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OnBase on the Internet
• www.Hyland.com
• By vertical – Financial Services: www.hyland.com/English/IndustrySolutions/FinancialServices
– Government: www.hyland.com/English/IndustrySolutions/Government
– Healthcare: www.hyland.com/English/IndustrySolutions/Healthcare
– Higher Education: www.hyland.com/English/IndustrySolutions/HigherEd
– Insurance: www.hyland.com/English/IndustrySolutions/Insurance
– Manufacturing: www.hyland.com/English/IndustrySolutions/Manufacturing