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Slides for a talk for an EVOLVE/Educamp talk on how social networking can be used to support learning in an Enterprise context

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Page 1: Enterprise 2

Collaboration and co-learning

Pat Parslow [email protected]

Page 2: Enterprise 2

S. Kleanthous and V. Dimitrova 2006 Towards a Holistic Personalised Support for Knowledge

Sharing in Virtual Learning Communities E. Tomadaki and P. Scott (Eds.): Innovative Approaches for Learning and Knowledge Sharing, EC-

TEL 2006 Workshops Proceedings, ISSN 1613-0073, p. 333-344, 2006.

Community/Enterprise

Page 3: Enterprise 2

"The key for a transactive memory system to function is that the divergence of information held in members’ heads must be known to the others."

Community/Enterprise

Page 4: Enterprise 2

Consensual reality - the agreed representation of the environment, despite differing subjective filters

Agreement on concepts (and the processes used to gain agreement)

Page 5: Enterprise 2

Members' positions within the community and the roles they play

Community/Enterprise

Page 6: Enterprise 2

TM: Search, feeds, "missing" ontology (relationships between knowledge) but hyperlinks and crediting fill gap to some degree (and build trust)

SMM: Visualisations help build common understanding. Missing from most SNS, but tag clouds a primitive form. Topic maps etc. can be used. Also communal bookmarking helps + Cohere (cohere.open.ac.uk and MeAggregator)

CCon: Categories and tagging, ontologies and folksonomies CCen: Doing some work on tool to help people recognise their

position in a community, based on feeds. Early days. Also an aspect of DI work

Page 7: Enterprise 2

Connectivism tenet - knowledge has short half-life; not what you know but how quickly you can assimilate and use knowledge perhaps the Social Network *is* the learning from this

viewpoint...

Page 8: Enterprise 2

Collaborative tools to capture the knowledge for later use - wiki, ontology, folksonomy

Cost effectiveness, speed of deployment, mentoring, local experts

These tools support learning, but also straight forward collaboration – they enable a more distributed virtual office than traditional means of communication and group work permit

Page 9: Enterprise 2

Corporate culture - does it clash? If “yes” then

Change_culture! || do_things_your_own_way End if

Accreditation - how do you prove soft-knowledge gained through SNS use? (trust networks, ePortfolios)

Open - can staff take their ePortfolio with them?

Page 10: Enterprise 2

open-learner models (OLM) + domain ontologies -> difference engines -> individual learning plans

OLM aggregation + behaviour logs -> recommender systems Recommend learning styles Recommend learning resources Recommend mentors