enriches: a collective impact plan for caregivers 55+. enriches a collective impact … ·...
TRANSCRIPT
Faculty/Presenter Disclosure
• Faculty: Danielle Hornung, Jennifer Hardy, Ed
Macanama
• Relationships with commercial interests:
– Grants/Research Support: N/A
– Speakers Bureau/Honoraria: N/A
– Consulting Fees: N/A
– Other: N/A
ENRICHES:A COLLECTIVE IMPACT PLAN FOR CAREGIVERS 55+
Joel Sadavoy
Jennifer Hardy
Danielle Hornung
Edward McAnanama
Objectives
• learn about a collaborative outreach strategy to identify
and engage socially isolated caregivers;
• learn about various approaches to reducing social
isolation in caregivers 55+; and
• understand the nature of Collective Impact Plans and how
they can strengthen community impact.
ENRICHES
The ENRICHES collaborative brings together local health
and community leaders to address the complex challenges
facing isolated caregivers 55+ living in Toronto.
A call for proposals for Collective
Impact• 2015 ESDC Pan-Canada call for projects that:
• Involve multiple organizations working together for collective impact
• Aim to reduce social isolation in seniors 55+
• What is Collective Impact?
• http://www.fsg.org/publications/collective-impact
ENRICHES STRUCTURE
6
ENRICHESENgagement to Reduce Isolation of Caregivers at Home & Enhancing Seniors
North York Community
House
Newcomer Connections for
Senior Caregivers
Canadian Mental Health Association
Living Life to the Full
WoodGreenCommunity
Services
WoodGreenCaregiver Initiative
Alzheimers Society Toronto
OCEAN
Outreach, Connection,
Education And
Navigation
Reitman Centre
i-TRICE
Innovation and Training to Reduce
Isolation in Caregivers and the
Elderly
ENRICHES: Collective Impact
Goal: To reduce social isolation in caregivers aged 55+ in Toronto
by 2018 and beyond.
Rational/Context
Caregiver Burden
IsolationCaregiving
Poor physical health
Poor mental health
Case Study: Maria
Maria is a 56 year old woman, caring for her mother with
dementia. Recently, Maria’s mother has been having trouble
managing on her own, and has moved in with Maria and her
daughter. Maria feels so exhausted from supporting her mother
that she does not go out or see people anymore. She also feels
too embarassed to have them in her home, as she recognizes
she doesn’t have time for grocery shopping or chores, and feels
she would not be a very good host. She feels that her constant
worry and upset is leading her to have feelings of anxiety and
depression of her own, and doesn’t know what to do. Maria
would like to get help for both her mother and herself, but she
doesn’t know what resources are available
Our Approach
Caregivers Health Care Providers
& Volunteers
Target Population
“…people—family, friends, neighbours—who provide
critical and often ongoing personal, social, psychological
and physical support, assistance and care, without pay, for
people in need of support due to frailty, illness,
degenerative disease, physical/cognitive/mental disability,
or end of life circumstances.”
– The Change Foundation, 2016
*Aged 55+
It’s Hard to See Something You’re Not
Looking For
• People (across sectors) are often focused on another
specific task:
• Supporting the care recipient
• Working on seniors recreation programs
• Etc.
Self-Awareness
“I did not realize that I was a family caregiver. As far as I
was concerned, I was just a wife trying to do everything in
my power to help my husband during a difficult time – and
to make sure that I too survived.”
-Sara Shearkhani, Shedding New Light
ENRICHES:
Identification Strategies
• Partnerships
• Organizations serving caregivers, seniors and care recipients
• 1-hour lunch and learn style workshop for service providers
that describes what a caregiver is, and why it is important
to focus on them
• Outreach at fairs/events, distributing promotional materials
• Cold calling/emailing organizations
• Flyers/brochures (libraries, hospitals, etc.)
• Cross referrals (power of collective impact!)
Engage Caregivers
• To have caregivers participate in programs/services, and
utilize available resources;
What are the barriers in engaging
caregivers to attend programming?
• Language
• Respite
• Time
• Energy/Fatigue
• Finances
• Caregiving Responsibilities
• Feeling “trapped” or “stuck” and unable to
leave home
• Depression
ENRICHES: Engagement Strategies
• Respond to barriers:
• Offer tokens
• Help connect caregiver to respite options
• Concurrent activities (Caregiver and Care Recipient Come
Together)
• Program/materials translated into other cultural/language groups
• Marketing materials – enhance motivation, what’s in it for me?
• Have person that the caregiver trusts or
has rapport with to offer programs and
services
Connect Caregivers to Services and
Resources
Connect Caregivers to Services and
Resources
Connect Caregivers to Services and
Resources
• Creating a menu of options that caregivers can access
• Services/Resources within ENRICHES Collaborative
• Leveraging networks
• Warm referrals
• Working towards health equity – marginalized groups giving voice
to what they need to ensure the health system works for them
ENRICHES: Services/Resources for
Caregivers
• Living Life to the Full: Mental health promotion course
• Alzheimer/Dementia education and training
• Financial services/Tax clinic
• Social networking groups
• English conversation circles
• Yoga
• Technology education classes
• Navigation services
• Tangible supports such as shopping and
escort
Build Capacity
• Provide education and training opportunities for service
providers and volunteers that interact with caregivers
ENRICHES: System Capacity Building
• Service provider training:
• CMHA
• Living Life to the Full
• i-TRICE (Reitman Centre)
1. CARERS
Coaching Advocacy Respite Education Relationship Simulation)
3-day training
2. I-SEE-U
To recognize the caregiver
3. PST
Problem Solving Techniques
Emotional Reasoning to Logical Reasoning
ENRICHES: System Capacity Building
• Training for new volunteer roles:
• Community navigator
• Mentor
• Mental Health Liaison
IDENTIFY
ENGAGE
CONNECT
55+ ISOLATED
CAREGIVERS
BUILD CAPACITY
IN THE SYSTEM
Case Study - Maria
• How might we identify Maria?
• What tools might you use to engage Maria?
• What services/resources might you offer Maria?
Case Study: Maria
Maria is a 56 year old woman, caring for her mother with
dementia. Recently, Maria’s mother has been having trouble
managing on her own, and has moved in with Maria and her
daughter. Maria feels so exhausted from supporting her mother
that she does not go out or see people anymore. She also feels
too embarassed to have them in her home, as she recognizes
she doesn’t have time for grocery shopping or chores, and feels
she would not be a very good host. She feels that her constant
worry and upset is leading her to have feelings of anxiety and
depression of her own, and doesn’t know what to do. Maria
would like to get help for both her mother and herself, but she
doesn’t know what resources are available
How would the supports offered by a
Collective Impact differ from those of a
single service provider?
Impact of Collaboration
• Participants accessing cross-partner programming –
multiple supports received
• New program development – new initiatives created
• Cross-training of staff
• Development of concurrent programming for both the care
recipient and caregiver
• New networks developed
• Integration of Grassroots groups with formal service
providers
Thank you/Questions