Enhancing Supervisor Enhancing Supervisor Effectiveness in SafetyEffectiveness in Safety

The Supervisor as a LeaderThe Supervisor as a Leader

Commands respectCommands respect Respects othersRespects others Communicates Communicates

clearlyclearly Has good listening Has good listening

skillsskills Gives good feedbackGives good feedback Always follows upAlways follows up Trains effectivelyTrains effectively

Effective SupervisorsEffective Supervisors

Understand ResponsibilitiesUnderstand ResponsibilitiesEmployee TrainingEmployee TrainingSelf Inspections and Corrective Self Inspections and Corrective

ActionActionAccident InvestigationsAccident InvestigationsTotal Employee InvolvementTotal Employee Involvement

ResponsibilitiesResponsibilities

As supervisors, you have As supervisors, you have many safety responsibilitiesmany safety responsibilities In order to convey these clearly, you In order to convey these clearly, you

must first understand them yourself must first understand them yourself and be consistentand be consistentReview all company policies and Review all company policies and

proceduresproceduresSet a good example in the workplace; Set a good example in the workplace;

always follow the rules- actions speak always follow the rules- actions speak louder than wordslouder than words

Employee TrainingEmployee Training

You are responsible for each You are responsible for each employee’s safety trainingemployee’s safety trainingAll new employees should read, All new employees should read,

understand, and sign the employee understand, and sign the employee handbook, policies and procedures, handbook, policies and procedures, and safety programand safety program

Detailed safety training will be Detailed safety training will be required for employees depending on required for employees depending on their day to day job requirementstheir day to day job requirements

Employee TrainingEmployee Training

Topics may include:Topics may include: Worker Protection Worker Protection

StandardStandard Hazard CommunicationHazard Communication Emergency EvacuationEmergency Evacuation PPE (Personal Protective PPE (Personal Protective

Equipment)Equipment) DrivingDriving ForkliftForklift Lockout TagoutLockout Tagout Respiratory ProtectionRespiratory Protection Fire SafetyFire Safety Electrical SafetyElectrical Safety

Hortica has training Hortica has training available on all topics. available on all topics. We are able to assist We are able to assist you by conducting on-you by conducting on-site training or you site training or you can use videos, Power can use videos, Power Point presentations, Point presentations, and other materials and other materials we have available.we have available.

Employee TrainingEmployee Training

Organized Training is necessaryOrganized Training is necessary Stick to the step by step approachStick to the step by step approach

Explain the job proceduresExplain the job procedures Show the job proceduresShow the job procedures Employee explains it and demonstratesEmployee explains it and demonstrates Praise for what is done correctlyPraise for what is done correctly Make correctionsMake corrections Let employee explain and demonstrate againLet employee explain and demonstrate again Follow up and repeat, if necessaryFollow up and repeat, if necessary

Self InspectionsSelf Inspections

Supervisors should conduct regular Supervisors should conduct regular inspections of their work areainspections of their work area

Inspection checklists are available Inspection checklists are available from Horticafrom Hortica

Potential sources of hazardsPotential sources of hazardsUnsafe ActsUnsafe ActsUnsafe ConditionsUnsafe Conditions

Corrective ActionCorrective Action

Supervisors must assure that corrective Supervisors must assure that corrective action is taken and completed on action is taken and completed on deficiencies noted through inspectiondeficiencies noted through inspection

Follow up on all employee safety Follow up on all employee safety recommendationsrecommendations

You must report hazards that you cannot You must report hazards that you cannot correct yourself immediatelycorrect yourself immediately Post signs and be sure everyone is aware of Post signs and be sure everyone is aware of

the hazardthe hazard Be persistent in obtaining closure on Be persistent in obtaining closure on

corrective action requestscorrective action requests

Accident InvestigationAccident Investigation

Supervisors are required to Supervisors are required to investigate accidents when they investigate accidents when they occur and follow upoccur and follow up

Types of accidents to investigateTypes of accidents to investigateNear missesNear missesAccidents resulting in employee Accidents resulting in employee

injury-minor or seriousinjury-minor or seriousAccidents resulting in property or auto Accidents resulting in property or auto

damagedamage

Accident InvestigationAccident Investigation

Procedures for conducting accident Procedures for conducting accident investigation:investigation:Get to the scene quickly and safetyGet to the scene quickly and safetyCare for the injuredCare for the injuredSafeguard the sceneSafeguard the sceneInterview victims and witnessesInterview victims and witnessesExamine physical conditionsExamine physical conditionsWrite a report of findingsWrite a report of findings

Accident InvestigationAccident Investigation

Accident Investigations Reports are available Accident Investigations Reports are available from Horticafrom Hortica Record the following information:Record the following information:

What was the injured employee doing at the time of What was the injured employee doing at the time of the accident?the accident?

How did the accident occur?How did the accident occur?What environmental factors contributed?What environmental factors contributed?What behaviorist factors contributed?What behaviorist factors contributed?What corrective action can be taken?What corrective action can be taken?And most important: What corrective And most important: What corrective action has been taken to prevent recurrence?action has been taken to prevent recurrence?

Total Employee Involvement Total Employee Involvement

Supervisors should involve their Supervisors should involve their employees in their accident prevention employees in their accident prevention activitiesactivitiesEmployees can accompany you Employees can accompany you

on self inspections and accident on self inspections and accident

investigationsinvestigationsEncourage employees to report any Encourage employees to report any

hazards in the workplacehazards in the workplaceConduct regular tailgate safety meetings on Conduct regular tailgate safety meetings on

current events current events

Employee Involvement-Employee Involvement-Correcting Bad Habits Correcting Bad Habits

Reminders and Reminders and repetitionrepetition

Attack the bad Attack the bad behavior, not the behavior, not the personperson

Disciplinary action Disciplinary action may be required may be required

Employee Involvement- Employee Involvement- Reinforce Good BehaviorReinforce Good Behavior

Praising safe Praising safe behavior is behavior is effective and effective and recommendedrecommended

Catch people doing Catch people doing something rightsomething right

Set a good Set a good example yourself—example yourself—always! always!

SummarySummary Supervisors are Supervisors are

leadersleaders Leaders set good Leaders set good

examples—always be examples—always be consistentconsistent

Conduct effective and Conduct effective and thorough employee thorough employee trainingtraining

Conduct site Conduct site inspections and inspections and accident investigations accident investigations and and ALWAYSALWAYS follow up follow up with corrective actionwith corrective action

Involve all employees Involve all employees in accident preventionin accident prevention

Questions??Questions??