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A 7 step for writing good busness lattle

1. Decide on purpose of lettleAsk yourself why you are writting this lettle and stayfocused on this purpose

2. Decide what you want to say.Only include information relevant to the purpose.

3. Note down all ideas in point formThis is to ensure that you have included all relevant pointsand are not relying on memory alone.

4. Oder all ideas in point formArrage the information in an order approprise for the

purpose

5. Write the first draft using palin englishAvoid jargon, cliches, unfamiliar word and long struction.

6. Read the lettle to ensure that you will achive your purposeThe recipient should be able to respond in the menner

desired.

7. Rewrite if necessaryCheck the order of information and details, includinggrammar and spelling

B. Three catogery about lettle

1. Good new lettler2. Neutral lettle3. Bad new lettle

Good new lettle/ neutral lettle

Lettle of inquiry

Lettle for placing order

Lettle of reply to an enquiry

Bad new lettle

Lettle of complaint

Reply lettle of complaint

Four steps four writting a bad new lettle

1. Open with a courteous opening2. Expalains the situation fully3. State the bad new4. Close with a positive paragraph

C. Writte the resume

Resume should include your:

1. Education2. Training and skill3. Experience4. Achievement

Resume help be employees

1. Experience and education prior to the interview2. Affter and interview , of an employees assets 3. Screen out ungqualified application in a highly

competitive marketplace

D Three type of resumes

1. Basic resumeSuitable for school leavers or there who have littlework experience

2. Funcitional resumePresetation to highlight a wide range of skills andwork experience

3. Specific resumeSpecific job with emphasis on qualifications, skilland experience.

E Type of graphic aids

1. Table2. Bar graphs3. Pictographs4. Line graphs5. Pie graphs

F layout e-mail

1. Recipient name2. Sender name3. Subjects4. Date5. Body6. E-mail address7. At least one other option, arpart from the e-mail

address, of coatacting the sender.

G Types of the short report

1. Justification report2. Progress report3. Periodic report.

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H Guidelines for writting a cover lettle

1. First paragraphSummerise the oppening

Name the job oppeningAsk about the availability of a job opening.

2. Middle paragraphEducation

Work experienceAbility to work with other / or aloneInterest in your fieldInterest in the companyResponsibilities in previous position.

3. Closing paragraphCant request an interview, stating that will be happyto come to the employes office wheneverconvenient.

I 7 CS of effective written

1. Correct2. Complete3. Concise4. Considerate5. Courteous6. Clear7. Concrete

J choosing the right words is crucial to lettle writting. Whyis it so ?

It is crucial became

1. To avoid misunderstanding

2. To express clearly3. To meet the needs of the recipient4. To impress the reader / recipient5. To show respect to the reader/ recipient

K Offering to take a message

1. Would you ike to leave a message ?2. Could i take a message, place ?3. Could i have your name and contact number please?

Leaving a message

1. Could you ask X to call me back please?2. Can i have a message for msr Ramesh ?

Promising action

1. Iii give ramli your message as soon as he come in. 2. I will pass your message on.