english report

SURVEY REPORT ON STUDENT SATISFACTION

PREPARED FOR

MS NADIRA ZAIDI

PREPARED BY

DATED APRIL 8, 2016

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TABLE OF CONTENTS

PAGES

ABSTRACT 3

INTRODUCTION

i. Objective 4ii. Methodology 4

iii. SourceOf Data 5

FINDINGS

i. How well does the instructor teach? 6 ii. How effective is the teaching in your major courses? 7

iii. How effective is the teaching outside your major courses? 8iv. How helpful is your academic advisor? 9v. How easy it is to register for courses? 10

vi. How safe do you feel on campus? 11vii. How healthy is the food served at the University?12

viii. How satisfied are you with the policies? 13ix. How positive are your interactions with your batch mates? 14x. Are you satisfied with your overall experience? 15

xi. How likely are you to recommend this University?16

CONCLUSION

i. Discussion 17ii. Recommendation 17

QUESTIONNAIRE 18

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ABSTRACT

The Student Satisfaction overview is an attempt to acquire input from students over the University systematically to enhance the students’ experience and to make ita more students’ focused University. This report represents complete fulfillment about how the understudies feel about the administrations and other related offices. Criticism from our students’ uncovers whether their assumptions with regard to the University are being met.This study focus on students’survey instructive, social, and different elements of a student life at a University. The information utilized as a part of this report is gathered or down to the closest approximation.Data for this study was gathered utilizing a poll, facilitated by the Biosciences students was conducted in March 2016.The study comprised of 11 questions concerning the students’ experience at SZABIST. The composed report depends on legitimate reactions, i.e. if the respondent addressed it erroneously they were eliminated from the investigation for that question.The respondents were requested that answer every inquiry through the levels like to a great degree ranging from the high to the low. The survey was conductedwithin 3 campuses of SZABIST i.e. 90 campus, 100 campus and 154 campus, and included both genders with no age restrictions.

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INTRODUCTION OF THE STUDY

Survey can reveal data that will improve programs, processes, and overall achievement. The Student Satisfaction survey is an ongoing effort to obtain feedback from undergraduate students across the University in a systematic way. Understanding students' experiences and satisfaction is important in our efforts to enrich the student experience and to make it a more student-centered University. This effort provides the University with an overview and serves as a diagnostic tool to make improvements to our programs and services.

OBJECTIVE

This report carries out a satisfaction survey to establish exactly how students feel about the services and facilities provided by the University.

To enable feedback about facility and services to be tracked over time. Feedback from our students reveals whether their expectations regarding the University are

being met.

METHODOLOGY

A survey, hosted by Biosciences students, carried out in March 2016. The survey consisted of 11 questions about the students’ experience of SZABIST, and the

communication with different contact points within the SZABIST. This survey asks students to assess educational, social, and other aspects of the University. How

effective is the teaching? Is their academic advisor helpful? Do students feel safe on campus? When you get to know what your students want, you can improve certain programs and your overall enrollment and retain students.

The data used in this report is rounded up or down to the nearest whole percentage. The written report is based on valid responses, i.e. if a respondent did not answer a question, or answered it incorrectly they were excluded from the analysis for that question.

SOURCE OF DATA

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Data for this study was collected using a questionnaire. The questionnaire consisted of 11 questions from which initial questions were about the faculty and the rest of the questions were about SZABIST itself. The respondents were asked to answer each question through the levels like extremely agree, quite agree, moderately agree or not at all agree. The survey was conducted in 3 campuses of SZABIST i.e. 90 campus, 100 campus and 154 campus. A copy of the questionnaire is attached with this report.

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FINDINGS

How well does the instructor teach?

0

10

20

30

40

50

60

Extremely QuiteModeratelyNot at all

The results of this survey allows us to determine that only 16% students believes that their instructor teaches extremely well whereas 56% students are quite satisfied with the way their instructor teaches and 28% students moderately agree with the assigned faculty.

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How effective is the teaching within your major courses?

0

10

20

30

40

50

60

70

ExtremelyQuiteModeratelyNot at all

The consequences of this study permits us to discover that just 14% understudies trusts that the teachings within their major courses are effective while 60% understudies are quite satisfied by the teachings and 26% understudies said that the teachings within their major courses are moderately effective.

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How effective is the teaching outside your major courses?

0

5

10

15

20

25

30

35

40

45

50


The outcomes of this study grants us to find that only 8% understudies assumes that the teachings outside of their significant courses are successful while 46% understudies are quite satisfied by the teachings and 42% understudies said that the teachings outside of their real courses are moderately effective whereas 4% students find it not at all effective.

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How helpful is your academic advisor?

0

5

10

15

20

25

30

35

40


The results of the study found that only 28% students find the academic advisor extremely helpful, 34% students find them quite helpful, 32% students find them moderately helpful, 6% students find them not at all helpful,

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How easy it is to register for courses?

0

10

20

30

40

50

60


The consequences of the study found that 40% understudies discover the enlistment of courses extremely simple, 48% understudies discover it quite simple, 10% understudies think that its moderately simple though just 2% understudies discover it not at all easy.

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How safe do you feel on campus?

0

10

20

30

40

50

60

70


The consequences of the study found that only 18% students feel extremely safe on campus, 58% students feel quite safe on campus, 16% students feel moderately safe on campus whereas 8% students feel unsafe on campus.

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How healthy is the food served at the University?

0

10

20

30

40

50

60


The results of the study found that only 4% students find the food served at the university extremely healthy, 16% students find the food served at the University quite healthy, 50% students find the food served at the university moderately healthy and 30% students find the food served at the university completely unhealthy.

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How satisfied are you with the policies that this University sets?

0

5

10

15

20

25

30

35

40

45

50


The outcomes of this study grants us to find that only 4% understudies assumes that the policies of the University are successful while 24% understudies are quite satisfied by the policies and 46% understudies are moderately satisfied with the policies and 26% students are not at all satisfied.

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How positive are your interactions with your batch mates?

0

5

10

15

20

25

30

35

40


The outcomes of this study grants us to find that 38% understudies have extremely positive interactions with their batch mates, 30% understudies have quite positive interactions with their batch mates, 30% understudies have moderately positive interactions with their batch mates whereas only 2% understudies have no positive interactions with their batch mates at all.

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Are you satisfied with your experience at this University?

0

5

10

15

20

25

30

35

40

45


Only 16% students are extremely satisfied with their experience at SZABIST, 40% students are quite satisfied with their experience at SZABIST, 34% students are moderately satisfied with their experience at SZABIST and there are 10% of the students who are not satisfied with their experience at SZABIST.

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How likely are you to recommend this University to others?

0

10

20

30

40

50

60


The study shows that only 18% of the students are extremely likely to recommend SZABIST to others, 48% of the students are quite likely to recommend SZABIST to others, 22% of the students are moderately likely to recommend SZABIST to others and only 2% of the students would not recommend this University to others.

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CONCLUSION

DISCUSSION:The overall findings and conclusions of the Student Satisfaction Study revealed quite positive aspects about the quality of education provided to students at SZABIST. Many students gave extremely positive responses to questions regarding how easy it is to register for courses and regarding the positive interactions with batch mates. Secondly, students appeared to be quite satisfied in the areas regarding the quality of effective teaching in both major and minor courses, academic advisory support with regards to campus safety and security, moreover students showed quite a positive response to prescribing this University to others. Furthermore, students were highly unsatisfied with the food served at the University and the policies that the University sets. In view of these results, the primary purpose of the Student Satisfaction Study was to identify the factors affecting student evaluations of the quality of undergraduate services. The majority of the Student Satisfaction Survey respondents (60%) evaluated the teaching was quite effective within the major courses. Furthermore students were unsatisfied in areas with which other students seemed fairly happy. Therefore, it was concluded that SZABIST is doing quite good job providing a quality educational experience to the majority of students enrolled. However, SZABIST have to improve the quality of undergraduate education appear to be making a positive impact because of the areas that are problematic for a considerable number of students who are not satisfied. The student satisfaction survey findings are striking in that they identify the need for improvements in a wide variety of areas.

RECOMMENDATION: Recommendations addresses the need to intensify efforts to create a student-centered, service-oriented climate and a campus community that values and appreciates diversity. Concerns emerged from the policies that the SZABIST sets and the food that is being served at the University. For achieving the recommendation will require the collective efforts, time, concern, and resources of many administrators, faculty, staff and students throughout the campus by:

Creating throughout the University community a service-oriented climate that clearly and explicitly communicates to all students concern for their individual needs.

Conducting an in-depth study of campus safety aimed toward understanding and improving student satisfaction with safety and security on campus.

Improving the quality of food provided by the University.

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QUESTIONNAIRE

i. How well does the instructor teach?

o Extremely well

o Quite well

o Moderately well

o Not at all well

ii. How effective is the teaching in your major courses?

o Extremely effective

o Quite effective

o Moderately effective

o Not at all effective

iii. How effective is the teaching outside your major courses?

o Extremely effective

o Quite effective

o Moderately effective

o Not at all effective

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iv. How helpful is your academic advisor?

o Extremely helpful

o Quite helpful

o Moderately helpful

o Not at all helpful

v. How easy it is to register for courses?

o Extremely easy

o Quite easy

o Moderately easy

o Not at all easy

vi. How safe do you feel on campus?

o Extremely safe

o Quite safe

o Moderately safe

o Not at all safe

vii. How healthy is the food served at the University?

o Extremely healthy

o Quite healthy

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o Moderately healthy

o Not at all healthy

viii. How satisfied are you with the policies?

o Extremely satisfied

o Quite satisfied

o Moderately satisfied

o Not at all satisfied

ix. How positive are your interactions with your batch mates?

o Extremely positive

o Quite positive

o Moderately positive

o Not at all positive

x. Are you satisfied with your overall experience?

o Extremely satisfied

o Quite satisfied

o Moderately satisfied

o Not at all satisfied

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xi. How likely are you to recommend this University?

o Extremely likely

o Quite likely

o Moderately likely

o Not at all likely

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