engineering services forum - hcl & johnson controls

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© 2015 Information Services Group, Inc. All Rights Reserved. Proprietary and Confidential. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from Information Services Group, Inc. November 2015 ISG Smartalks Engineering Services Forum Realizing the Engineering Services Potential HCL & Johnson Controls Presentation #ISGSmartalks @ISG_News

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Page 1: Engineering Services Forum - HCL & Johnson Controls

© 2015 Information Services Group, Inc. All Rights Reserved. Proprietary and Confidential. No part of this document may be reproduced in any form or by any electronic or mechanical means, including information storage and retrieval devices or systems, without prior written permission from Information Services Group, Inc.

November 2015

ISG Smartalks™ Engineering Services ForumRealizing the Engineering Services Potential

HCL & Johnson Controls Presentation

#ISGSmartalks @ISG_News

Page 2: Engineering Services Forum - HCL & Johnson Controls

© 2015 Information Services Group, Inc. All Rights Reserved.

Proprietary and Confidential. No part of this document may be reproduced in any form or by any electronic or mechanical means,

including information storage and retrieval devices or systems, without prior written permission from Information Services Group, Inc.

November 2015

Hirren TurakhiaGlobal Head of Engineering IT & Digital Manufacturing from HCL Technologies

Erik PaulsonManager, Data Sciences & Technologies from Johnson Controls, Inc

Smarter Value Chain Enabled by IoT Leads to Smarter Management

#ISGSmartalks @ISG_News

Page 3: Engineering Services Forum - HCL & Johnson Controls

© 2015 Information Services Group, Inc. All Rights Reserved 3

1. Explosion of Connected Experiences

2. How did we get here?

3. Creating a New Paradigm

4. Envisaging an IoTized future

5. A Cloud Journey

6. Conclusion

Agenda

Page 4: Engineering Services Forum - HCL & Johnson Controls

© 2015 Information Services Group, Inc. All Rights Reserved 4

Explosion of Connected Experiences

1960s-1970s

1980s-1990s

2000s-Future

Gartner’s latest Hype cycle for emerging technologies shows that the Internet of Things is at the peak of inflated expectations.

Source: Gartner, Aug 2015

Page 5: Engineering Services Forum - HCL & Johnson Controls

© 2015 Information Services Group, Inc. All Rights Reserved 5

An array of technological advances have created digital, exponential and convergent economy.

The 3Cs of Digital Engine

Convergence

Cost

Connectivity

IPv6, WiFi, LTE, BLE

Edge Computing

SensorLiDAR

MiniaturizationPerformanceSpeech Synthesis

Efficiency Artificial Intelligence

3D Printing

Internet of Things

Murray’s Law

“Digital Doubling”

Page 6: Engineering Services Forum - HCL & Johnson Controls

© 2015 Information Services Group, Inc. All Rights Reserved 6Source: How Smart, Connected Products Are Transforming Companies, Michael E. Porter & James E. Heppelmann

Creating a New Paradigm : Economic Viability to Growth

Rethinking Marketing

Redefining Service & Support

Shifting from reactive service to preventive, proactive, and remote service.

Revolutionizing Product

Ecosystem

Products have become complex systems that contain software and may have as much or more software in the cloud!

Smart, connected products transmitting rich information on their location, condition and the surrounding environment continuously.

Redesigning Manufacturing

Moving beyond the production of thephysical object!

IoT will reshape

Moving from one-time transactions to maximizing the customer’s value from

the product over time

Connected Supply Chain

Data now stands on par with people, technology, and capital as a core asset of the corporation and in many businesses is perhaps becoming the decisive asset.

Page 7: Engineering Services Forum - HCL & Johnson Controls

© 2015 Information Services Group, Inc. All Rights Reserved 7

Envisaging an IoTized future - GPT + Complements

Outcome-based

Experience-centric

Service-oriented

Experience

IoT ization

Smart Products

& Platforms

Monetization

Value Added

Cross sell

Autonomy

Demand

Driven

IT OTERP

CRM

Demand Management

Financial Planning

Network Optimization

Costs

Orders

Constraints

Specs

ControlSystems

Smart Machines

Locations Systems

EnvironmentalSensors

Barcodes/RFIDs

State

Location

Condition

Events

Context

Visualization

Prediction

Monitoring

“Optimized” Maneuvers

Ecosystem–driven

Orchestration

Page 8: Engineering Services Forum - HCL & Johnson Controls

© 2015 Information Services Group, Inc. All Rights Reserved 8

Building a Future in Cloud

Domain knowledge is key to harnessing the power of data, analytics and IoT

Stay ahead of any disruption in technology or business model

Architect your implementation with maximum data flexibility

Innovating Smart, Optimized EnvironmentsLeverage building efficiency and technological expertise to deliver smart, connected buildings that reduce life-cycle costs, optimize efficiency, productivity safety and security

Translating Data into InsightsData that is collected, transmitted and managed to provide a foundation for visualization, reporting and optimization. Data translates into actionable insight and tools enable customers to improve their building operation, performance and efficiencyDelivering Connected ExperiencesHelp owners and operators achieve reduced costs, increased efficiency, productivity and reliability through connected buildings that create seamless experiences ensuring people live and work at their best

Lessons Learnt

Page 9: Engineering Services Forum - HCL & Johnson Controls

© 2015 Information Services Group, Inc. All Rights Reserved 9

A Connected Reality

Service

Management

Manufacturing

Systems

Design &

Estimation

Systems

Knowledge

Management

Systems

Connected

Offering

IoT Platform

JCI BE

Data Lake

OT (Operational Technology) IT (Information Technology)

Order

Management

Finance

Systems

3000 chillers, 5000 RTUs and 40,000 systems installed; 40 million

records collected daily; 2.5 TB data

Page 10: Engineering Services Forum - HCL & Johnson Controls

© 2015 Information Services Group, Inc. All Rights Reserved 10

Challenges ? But it’s worth !

Projected ROI and value delivered inspace of manufacturing via IndustrialInternet of things would far outweighsecurity risks and concerns.

Adoption of network enabled devices forsmart manufacturing is projected toexperience exponential growth.

Efficient energy management, preventiveand predictive maintenance, connectedfactories, products and end consumerscould improve customer satisfaction andproduct designing.

Edge computing, advancements in IPv6network security etc. would reduceinhibitions in IIoT adoption & open newopportunities for IT services inmanufacturing.

Page 11: Engineering Services Forum - HCL & Johnson Controls

Debrief and answer questions as to how this information can support your

business.

Using today’s concepts to generate tomorrow’s outcomes:

Build agility - greater speed to market

Scale with quality

Structure the optimal target operating model to increase performance

Source for expertise and skills

Identify new revenue streams

Drive profit improvement

Schedule a half day workshop with

ISG Engineering Services.

Contact Sally Centella or your ISG Account Executive to schedule your session.

[email protected] | +1 847 361 3278

Page 12: Engineering Services Forum - HCL & Johnson Controls

www.isg-one.com

Information Services Group is a leading technology insights, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence. ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning. Clients look to ISG for unique insights and innovative solutions for leveraging technology, the deepest data source in the industry, and more than five decades of experience of global leadership in information and advisory services. Based in Stamford, Conn., the company has more than 800 employees and operates in 21 countries.

imagine your future™

Contact us!Sally Centella+1 847 361 3278

[email protected]

Thank you for being

part of the Imagine

Your Future

workshop!