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Presented by:Mike Tanguay, NE Team Leader

Jared Markwald, NE EngineerWith Sharon Karagozlu, NW District Team Leader &

Joey Moctezuma, SW District Manager

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Introduction: Engineer Efficiency 101

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Setting Proper Expectations

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On-Site Safety Training

4

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Safety Committee Meeting/Manager’s Meeting

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•How can we improve efficiency while

still maintaining a productive outlook

and delivering upon our product?

•What can you do in

an hour?

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Efficiencies of the SCM

• All Department Buy-In and Representation

• Gather Accident Paperwork prior to the Meeting

• Internal New Hire Training for the Client

• Schedule the Next Visit and Training

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Territory Specific Knowledge Database

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•Organization Leads to Efficiency!

•Organize your Own Territory Specific Knowledge

Database

•Have it Ready to Go

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Reoccurring Services Matrix - MKO Focus

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Efficiencies of the SCM Cont’d

9

•Assign a Chemical Inventory Captain

•Elicit Feedback. This is THEIR SCM!

•Follow-up email and review it

•Prevent built-up client work at the office

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Template Email

10

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Efficiencies of the SCM Cont’d

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– KPA CONFIDENTIAL –

Back to Basics

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