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Engine Systems Business Unit

Process Capability Checks (PCC) according ASPICEImplementation

May 11th, 2017

www.continental-corporation.com Powertrain Division

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Powertrain Engine Systems

Topic

Introduction

Proceeding & Examples

Results and Conclusion

Process Capability Checks (PCC) Coaching is better than Assessing

Overview

Coaching Is Better Than Assessing

11. May 2017

2Hans Freyberg, © Continental AG

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Introduction

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Hans Freyberg

Powertrain Division, Engine Systems

Quality System Engineering

intacsTM Principal Assessor

AUTOMOTIVE SPICE®

Certification No. intacs-4961-1031-20294-03

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Topic

Introduction




Overview


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Process Capability Checks (PCC) - OverviewCoaching is better Than Assessing

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Automotive SPICE assessments are mostly seen as a big shock, little help is

given afterwards.

Primary focus is on evaluation of performance and managing attributes.

Improvement suggestions are given, but implementation is rarely supported by

line organization. Thus, project teams feel left alone and get de-motivated.

Assessment Day

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Introduction




Overview


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The PCCs cover selected topics of ASPICE and evaluate capability in projects in a step by step approach

So-called Handbooks, available for each ASPICE-process, help to translate ASPICE expectations into the project environment.

Process Capability Checks are carried out via interviews by intacsTM certified internal assessors, who are the project quality managers (project core team member) at the Business Unit. Based on detailed insight, feeling the pain and the common interest to perform better, coaching and implementation of improvement actions becomes more efficient.

Results, gaps and necessary improvement actions are documented in detail. (PCC checklist/rating-sheet).

Weakness found on Process House descriptions shall be forwarded to the responsible Process-Managers. Definition & implementation of related improvement measures needs not to be monitored &reported within the project context but on organizational-level.

Long term goal is a self managed project team which uses the Business-Unit-Process House (mapped to Automotive SPICE Process Assessment Model) to carry out all project activities.

Process Capability Checks (PCC) – Main topics Coaching is better Than Assessing

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Topic

Introduction




Overview


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Process Capability Checks (PCC) - Proceeding How are we going to learn how to live managed processes?

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Input

Phases

Output

Line Management

ASPICE Assessor

QMP

Tasks

Method

Template

Process Manager

Project Team

• Line Management

Requests

• Customer Requests on

ASPICE Capabilities

• PM/QA-Plan

(Chapter 8.7)

• Project Schedule

• Determine relevant

ASPICE Processes

• Determine target

Capability Level for

each process

Plan PCC

• PM/QA-Plan Template

• PCC Guideline

R

S

S

A

I

I

R

I

I

• PCC Planning in PM/QA-

Plan

• Project Schedule

• Meeting invitations

• PCC Template prepared

• Determine appropriate

timing for each process in

scope

• Determine necessary

project team members and

process managers or line

manager

• Place invitations

Invite

for PCC

• Process Manager List

• Organization Charts

• PCC-Template

S

S

R

S

S

• ASPICE and Process

House Requirements

• Explanations & evidences

from project team

• PCC Template with

evaluation results and

process rating

• Explain ASPICE

requirements and

expected activities & work

products from Process

House

• Evaluate & rate

explanations & shown

evidences

Conduct

PCC

• Process House

Descriptions

• ASPICE Process

Assessment Model

R

I

I

S

• Process Conformance

Check Sheet with

improvement measures

• Feedback from respon-

sibles on implementation

status

• PCC Template (updated

improvement measures)

• Project QA Report

• Update improvement

actions in Process

Conformance Sheet

• Report PCC results and

status of improvement

measures

Monitor &

Report

• Project QA Report

Template

R

S

S

S

• Weaknesses /

Improvement suggestions

from ASPICE assessor

• Feedback from Process /

Line Manager

• PCC Template with

improvement measures

• Process Change Requests

• Analyze PCC findings

• Clarify unclear topics with

ASPICE assessor,

Process / Line Manager

• Define improvement

actions incl. responsible &

target date

Define

Improvements

• Process House

Descriptions

• ASPICE PIM.3

S

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Process Capability Checks (PCC)ASPICE Handbook - Example MAN.3 (1/4)

How is it “translated”?

1) The original ASPICE-question is visible in column 1 and 2

2) The next columns gives detailed information about:

1) What can be proven by these outputs?

2) Explanation for strategy and workflow. (= “How the evidences/outputs are fitting in a common concept?”)

3) Evidences (= “What documents must be available to proof the systematic usage?”)

4) What the PM has to consider to fulfill sufficient quality of outputs (= This column contains the relevant

information from Processes and experience from former ASPICE assessments.)

5) Specifc requests to fulfill Level 2 (= further experiences from former ASPICE-assessments, focus on efficient

performance in the projects.)

3) Sometimes the Strategy and Workflow is visualized on separate sheets, to enable better understanding of the

workflow.

Structure

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Recommendations and Evidences for “Base Practice – MAN.3 BP4”

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2. ASPICE for PMs at a glance

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Recommendations and Evidences for “Base Practice – MAN.3 BP 4”

– Workflow and strategy for BP 4 with evidences -

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Process Capability Checks (PCC) PCC Rating Sheet (1/2)

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Process Capability Checks (PCC) PCC Rating Sheet (2/2)

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Process Capability Checks (PCC) Monitoring & Reporting of Findings (open/closed)

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Mar16

Apr16

May16

Jun16

Jul16

Aug16

Sep16

Oct16

Nov16

Dec16

Jan17

Feb17

Mar17

Apr17

May17

Jun17

Jul17

Aug17

Sep17

Oct17

Nov17

Dec17

PCC Follow-up on ASPICE Assessments 2016-2017 (12 locations)

CLOSED

OPEN

target line

open

topics

ca. 22 PCC/7 Assessments in year 2016 (75% at 2-nd-half of the year)

Following ASPICE-PIM.3-process-requirements delay for improvements

~ 2..6 months after finding-detection depending on finding-type

(organizational/process/project)

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Topic

Introduction




Overview


11. May 2017


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Process Capability Checks (PCC) Results

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Achievements: Project-PCC 2016 vs. Customer Assessment 2017)

But: Level 1 fully still not achieved in many processes

Gaps for Level 2 existing in some processes

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Process Capability Checks (PCC) Conclusion

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1st year 2nd year 3rd year 4th year 5th year 6th year 7th year

Automotive SPICE Target Level Achievement

The PCC Method offers a better

balance between project team needs

(delivery driven) and line

management / process management

expectations (meeting objectives).

PCCs brings ASPICE to the whole organization !

The PCCs are mainly used for

coaching, self-assessment and

improvement.

The PCCs offer more flexibility on assessing different type of projects. Scope and

time frame can be easily adjusted to the specific project use case

Significant improvements of ASPICE-capability-levels in different projects

visible

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Powertrain Engine Systems 11. May 2017


Thank you for your attention!

engine systems business unit - asqf · public powertrain engine systems the pccs cover selected...

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