engaging with refugee communities on strategic, national and local settlement issues 10 th july 2014...
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![Page 1: Engaging with refugee communities on strategic, national and local settlement issues 10 th July 2014 National Refugee Resettlement Forum Annette Mortensen](https://reader031.vdocuments.site/reader031/viewer/2022031821/56649dba5503460f94aaa73e/html5/thumbnails/1.jpg)
Engaging with refugee communities on strategic, national and local settlement
issues 10th July 2014
National Refugee Resettlement Forum
Annette MortensenNorthern Regional Alliance
Jennifer LammMinistry of Health
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How we engage with refugee communities on
strategic, national & local settlement issues
• Conduct HNA, research and evaluation• Community-led partnerships (RASNZ;
NZAF African; ARPHS, RHSS etc) • Tailored and targeted models of service
delivery• Refugee consumer voice in health
planning and service development • Community empowerment models
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Study conducted by Dr Lavinia Perumal (2010) for the Auckland District Health Board
www.refugeehealth.govt.nz/resources/articles/MELAA%20Health%20Needs%20Assessment%202010.pdf
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Auckland Regional Public Health Service- Refugee Health Screening Service
• The ARPHS- RHSS is the national screening service for quota refugees to NZ.
• The service covers the greater Auckland region.
• Public health plays a major role in supporting and strengthening healthy communities including refugees and new migrants.
• The Refugee Health and Screening Service provides information, education, communicable diseases control, health protection and health promotion.
• The Refugee Health and Screening Service works in partnership with many health providers and communities to provide culturally appropriate and acceptable care.
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Refugees as Survivors New Zealand (RASNZ)
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Christchurch Resettlement Services
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New Zealand Aids Foundation African Communities Team
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Evaluation of the Waitemata DHB Child Disability Service for Refugee and Migrant
Families: Feedback from Families
Families often confused and overwhelmed
– lack of knowledge about what was available,
– lack of understanding of how to access services,
– health services being provided in an ad hoc fashion
– poor communication with families.
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Culturally and Linguistically Diverse (CALD) Cultural caseworkers model in DHB Child
Development Service Services to CALD clients and
their families:– Navigation and advocacy of
health and disability services – Cultural mediation between
family and service– Coordinating aspects of care– Health and disability education
and information for parents – CALD consumer feedback to
services
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Refugee Community engagement in the
Disability Support and Services Sector