engaging partners by leveraging economics & sales tactics · to get you hooked. eric...

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Eric Wooldridge, Somerset Community College Engaging Partners by Leveraging Economics & Sales Tactics Eric Wooldridge, PE, RA Mech. & Arch. Engineer, Architect Director of KCTCS AMCOE Somerset Community College NSF ATE Project: 1600081

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Page 1: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Engaging Partners by Leveraging Economics &

Sales Tactics

Eric Wooldridge, PE, RAMech. & Arch. Engineer, Architect

Director of KCTCS AMCOESomerset Community CollegeNSF ATE Project: 1600081

Page 2: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Projects rise and fall on industry partnerships

Needed for sustainability, guidance, student success,

and expansion

Not always easy to engage and maintain

Page 3: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

SCC’s work in Additive Manufacturing/3D printing

2016

Page 4: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Goals:Accelerate the use of the technology in our region

Simultaneously create technicians and the jobs

Page 5: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Finalizing KY’s first certificate in 3D printing

Workshops, presentations, lots of talking, buying equipment

Started:

Page 6: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Problems

Page 7: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Leaders were impressed, but not engaging

Employers were not biting, not integrating the tech.

Not being taken seriously

Page 8: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Had to find a way to get their

attention

Page 9: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

What matters to them?

What would make our industries invest in the

technology?

Questions:

Page 10: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

2 Primary Approaches

Based on basic sales tactics

Page 11: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

“Show me the money”

#1

Page 12: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

The first one is free…

#2

Page 13: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

The Netflix DealWe solve your problem with a “demo” freebie

to get you hooked

Page 14: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Hearthside Food Solutions

Page 15: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Once they are hooked, they keep coming back for more

And they typically want a piece of the action

Their success = case study,case study = marketing

Page 16: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Resulted in a new operating

model

Page 17: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

The Teacher, Hacker, & Hustler

Some roles can be combined, but none can be omitted

One person cannot do it all

Page 18: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Though successful, new problems came to light

Page 19: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Not gaining ground fast enough

Need industrial 3D printing

Need more influence and bigger pockets

Page 20: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

What is a bigger hook?

What’s in it for them?

How do we get the attention of the big players ?

Questions:

Page 21: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Economic research and trends in 3D Printing

Connecting the BIG money dots

“Show me the money”

Page 22: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Use the data to create linksbetween the technology and

what matters to the big players:

Politicians, Educators, Industry Leaders, and Employers

Target partners:

Page 23: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Jobs

Production contracts

New manufacturing plant locations

Innovative business startups

Page 24: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Example

Page 25: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

THE FACTSKY CED, 2016 exports:

$29.2B

Aerospace = $10.9B

KY is a contract manufacturing state

Page 26: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Enterprise Level Companies (ELC), ask a

single question:

The Risk?

Does 3D printing = $$$?

Page 27: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community CollegeCourtesy of GE at SME Design for Additive Manufacturing Conference, April 2017

Page 28: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community CollegeCourtesy of GE at SME Design for Additive Manufacturing Conference, April 2017

Page 29: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community CollegeCourtesy of GE at SME Design for Additive Manufacturing Conference, April 2017

Page 30: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Then show them what everyone else is doing

Page 31: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

The fear of a missed opportunity

The fear of the status quo disruption

They respond and engage for 2 primary reasons:

Page 32: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Present a solution

Then networking

Once we have their attention

Then…

Page 33: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

IMPACTIt is all about rural economic success and growth

Page 34: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

From that impact, other funding

sources

Page 35: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

USDA Rural Development

Workforce training funding from Economic Cabinets

Federally supported investment nonprofits

Angel Investment-“Shark Tank” Groups

Page 36: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Mom always said:

“It is not what you know, it’s who you know.”

Page 37: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Conclusion

To engage partners…

Page 38: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

The right bait & hook

The Model

Teacher, Hacker, & Hustler

Page 39: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

Get to know people who know people

Continually connect your work back to money they

are missing or will lose

Page 40: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community College

QUESTIONS & PLAUSIBLE ANSWERS

[email protected]

Facebook.com/cadd.lab606.451.6878

Google search: scc 3d printing

Page 41: Engaging Partners by Leveraging Economics & Sales Tactics · to get you hooked. Eric Wooldridge, Somerset Community College Hearthside Food Solutions. Eric Wooldridge, Somerset Community

Eric Wooldridge, Somerset Community CollegeCourtesy of GE at SME Design for Additive Manufacturing Conference, April 2017