engagement integrity inclusiveness student powerpoint(2).pdf•access point provides wireless signal...

Excellence ● Innovation ● Engagement ● Integrity ● Inclusiveness


Password Change

• If you are unable to log in to a DU service, please change your password

• You can update your password by navigating to PioneerWeb

• For more information about passwords

support.du.edu(303) 871-4700


Connecting to the DU Network

http://go.du.edu/wifi



Residence Hall Network Access

• Each room has a personal access point• 3 ports for wired access (usually gaming

devices or anything needing faster speeds)

• Access point provides wireless signal for all devices in your room

• Devices MUST be registered (or they won’t work)



Registering Your Network Device

• http://go.du.edu/network• Follow instructions for getting MAC

address and registering



Registering Your Computer

• It is highly recommended that you register your computer with the University

• Go to: http://dunet.du.edu• Select either “Registration” from the

left pane or “DUnet” setup to also add software for use with our public printing system



DUnet Setupsupport.du.edu

(303) 871-4700


Printing with DU Public Printers

• A $21 printing allowance is given to every student each quarter

• Select “Print” and choose M6xx or CP4525 from the list of available printers

• All print jobs will print in B/W by default• Swipe your DU ID card to release print

jobs• Public printers are in AAC, dorms, and

academic departments



CrowdStrike Antivirus

• CrowdStrike Antivirus protects your computer from viruses and spyware, proactive threats, and network threats.



CrowdStrike Antivirussupport.du.edu

(303) 871-4700

• http://go.du.edu/antivirus• Follow instructions for downloading

and installing


Taking Care of Your Computer

• Install antivirus software on all your computers

• Malwarebytes is an anti-malware tool that can be used to scan and rid your machine of malware and adware

• Do not use any BitTorrenting programs



Taking Care of Your Data

• Use a backup system like Time Machine for Macs

• Windows has several backup options• Back up using an external hard drive• Use OneDrive for Business, part of the

Office 365 suite available for all students



Taking Care of Yourself

• Password protect your laptop and other devices!

• Don’t share your DU ID and password with anyone!

• IT @ DU will not ask for your password or have you enter it on a non du.edu site

• Don’t torrent or download illegal software!• DU is required to follow up with DMCA and

other copyright complaints



Office 365

• All students have access to their DU email account @ Office 365

• Office365.du.edu• Access includes 5 copies of MS Office

for your use while at the University• You may also use Office Online• OneDrive for Business gives you one

terabyte (1,000 GB) of storage



Getting Help at the IT Help Center

www.du.edu/it/helpdesk• Located on the main floor of AAC• Walk-in and phone support seven days a

week (bring your charger/ac adapter!)• Phone Support at 303-871-4700• support.du.edu to submit a web ticket• Provide software and OS assistance,

hardware diagnostics & warranty repairs for Macs and Dells & account assistance



Find this presentation and helpful links at…

http://go.du.edu/techstudent


engagement integrity inclusiveness student powerpoint(2).pdf•access point provides wireless signal...

Documents