ONDECK’S  BUSINESS    

Organic    applica5ons    average    

1,645/month  

 97%    Acceptance  Rate    on  extended  offers  

17%    of  our  team  is  employee  

referrals  

 94%    Feel  they  are  a  good  fit    

97%  Connect  with  our  goals  &  

objec5ves    95%    

Recommend  OnDeck’s  products  and  services  to  friends  and  

family    100%    

Approve  of  the  job    Noah  is  doing*  

*Glassdoor.com,  April  2015  

ONDECK’S  PEOPLE  

CULTURE  IS  WHAT  HAPPENS  WHEN  NO  ONE  IS  WATCHING    

SNOWBALL  

CULTURE  MEANS…    

PERK CULTURE vs PURPOSEFUL CULTURE

PERK CULTURE

PURPOSEFUL CULTUREVS

MISSION  

VISION  

VALUES  

MAKE  YOUR  MISSION  MAGNETIC  

BUILD  A  VISION  ROADMAP

PASSION   OPENNESS  

IMPACT   INGENUITY  

CREATE  STICKY  VALUES  

SELECT  AND  DEVELOP  

TOP  TALENT  

ESTABLISH  BONDING  RITUALS  

BE  TRANSPARENT  

TELL  STORIES    

TELL  STORIES    

SACRED  TABOO  

SACRED    

                   

TABOO    

[  Sacred  ] [  Taboo  ]

WE... WE  DON’T...

Aim  high Aim  easy

Look  outside  for  inspira0on Only  focus  internally

Con0nuously  learn  and  improve Let  fear  get  in  the  way  of  change

Collaborate  as  one  team Work  in  silos

Are  humble Put  “me”  before  “we”

Have  courage Sit  back

Put  customer  success  first Tolerate  bad  customer  experience

Act  ethically Get  poli0cal

Take  ownership Act  like  a  vic0m

Are  always  curious Rest  on  our  laurels

ACTION  PLANNING