engage2014: the science of measuring your communication success - beverly henry, synopsys
TRANSCRIPT
© 2014 Synopsys, Inc. All rights reserved. 2
The Science of Measuring your Communications
Success
Beverly Henry
Synopsys
© 2014 Synopsys, Inc. All rights reserved. 3
THE BIG QUESTION: ARE YOU MEASURING YOUR EFFORTS TODAY?
© 2014 Synopsys, Inc. All rights reserved. 4
Measurement has become more important than ever.
WHY?
© 2014 Synopsys, Inc. All rights reserved. 5
© 2014 Synopsys, Inc. All rights reserved. 6
Without having ways to measure your success, you
will not know what’s working and what’s not working
© 2014 Synopsys, Inc. All rights reserved. 7
Overview of Synopsys
FY 13 Revenue: $1.96B
Employees: 8,694
Highly educated
5,004 Masters / PhD Degrees
81 Offices globally
US average age: 46
Synopsys software products play a
significant role in the evolution of complex
integrated circuits that are in everything
from today’s wireless Internet devices to
tomorrow’s smart appliances.
Announced BIG CHANGE for 2012 HDHP ROLL OUT
• We provided a variety of training resources
• Our emails were directive “Action Required”
1. Attend a meeting
2. Watch a video
3. Read our e-newsletter
4. Visit our benefit’s website
© 2014 Synopsys, Inc. All rights reserved. 8
Increasing effective communication
and measurement through technology
Harder to
measure
success
Easier to
measure
success
Print Brochures E-newsletter VideosEmails
© 2014 Synopsys, Inc. All rights reserved. 9
Convert employees from a traditional PPO to a high deductible plan with Health Reimbursement
Account (HRA)/Health Saving Account (HSA).
Driving Significant Business ROI
75%Watched a
video
Synopsys participation in high deductible plans grew
from 17% to 70% in one year
25%Attended meetings
GOAL
Plan
Type2011 2012
PPO 65% 18%
HRA &
HSA
17% 70%
90%Visited
e-newsletter
© 2014 Synopsys, Inc. All rights reserved. 10
Embracing technology and able to show ROI
got praises by leadership team
“I want to congratulate you and your team for a nice rollout of the information given all the changes in benefit plans. The videos were very well designed to help with my decision.” VP
“I thought the materials were well laid out and the videos helpful as well. I asked my staff if they wanted you to come in and talk to them but they thought the videos were so well done that we did not need to do that. “ Sr. VP
“Thanks again for the very informative session you provided today. It is amazingly complex – in a way – and yet you and your team succeeded in explaining it in terms that we can understand/follow.” Manager
© 2014 Synopsys, Inc. All rights reserved. 11
How do you measure your communication
success?