BMC CommunitiesWhat happens in this booth?

Communities.bmc.com

• AGENDA

1. Meet Practitioners from around the Globe, and R&D too!People like to connect, share and discover: online, and in real life

2. Games and SwagT-shirt, physical and online badges, ribbon, and food too!

3. Programs on BMC Communities

4. Digital engagement tips

In the BMC Communities booth…

© Copyright 2016 BMC Software, Inc. Communities.bmc.com

Carey

BertrandDoug

Jason

Anders

Carl

Brad

ChrisPeter

Etore

SherwinFrancoisGiancarlo

Dan

© copyright 2016 BMC Software, Inc.

Have you found Power Users?

Only they with havethe “I speak Digital” T-shirt

Spot them easily

• Ask them a tricky question about BMC Communities• If they can not answer, come on

the booth to claim your swag (and perhaps get the answer ;-)

Engage!

© copyright 2016 BMC Software, Inc.

Do you have the “Communities-ready” badge?

• Use your phone browser• Go on communities.bmc.com• Log in (usual BMC SSO

credentials)• Find this very “Engage 2016

Communities booth” preso• Like it!

Online

• Have a fun Photobooth picture taken• We’ll add it to your Communities

profile

On the booth

Communities.bmc.com

Programs on BMC Communities

© Copyright 2016 BMC Software, Inc.

ConnectShare

Discover

the Developer Community !

With May Bakken

Learn more on this booth, and at the Developer Lounge

And Now introducing…

NEW: focused Developer Community

communities.bmc.com/developer

•Bring Digital Innovation to the next level• Interact with famous developers around the world•Get visibility from R&D• Publish your App to the BMC Marketplace

Are you part of these very active Communities?

• Thousands of active users each week• R&D and Product Management monitoring• Support Experts blogging • Learn from/with peers• Sneak Peek on short-term roadmap (betas)• Influence mid-term roadmap (ideas)

Why engaging?

Communities.bmc.com

BMC Engage Community

communities.bmc.com/engage

• Interact with Event Team•Connect with Speakers•Learn from/with Attendees•Make your voice count

This week, and all year long!

• Join our Beta Programs!• Participate in coordinated programs across product lines • Announcements posted regularly on BMC Communities

https://communities.bmc.com/community/programs• Hundreds of Users like you have participated in 2016 Programs• 21 programs open to customers in the past year!• Advance participation in new, exciting and fun atmosphere and real

users in real environments with real time support and feedback• Allows your Voice of the Customer (VOC) to complement aspects of

product development• Connect with Program Manager Sandy McClenahan on Communities!

Customer Success / Common Services - BETA Program

• We speak your language!• Support for 21 languages in MyIT 3.2• NEW: Guided Help available for Remedyforce 20.16.01

(Deutsche, Español, Français,日本語 , Português brasileiro)• NEW: Wiki translation for Remedyforce 20.15.03 in Japanese (日本語 )• COMING SOON: Wiki translation in 4 languages for Client Management• COMING SOON: Wiki translation in 2 languages Track-It!• Connect with Lelani Prévost on BMC Communities to provide feedback

on translated products.

Customer Success / Common Services – Localization

You up for early fun?

Meet Doug and others:• 6am at Lobby / check-in• Head to Hard Rock café, or

more

Fun Run

Photobooth pictures!

Make Engage 2016 memories last

• Fun pixes • You and people who count

Go wild• Tweet ‘em out• Feature them on your Communities

Profile

2015Souvenirs

…

© Copyright 2016 BMC Software, Inc.