ENFORCEMENT STATISTICS UPDATE
BILL THOMAS
ENFORCEMENT OPERATIONS BRANCH
BAR ADVISORY GROUP MEETING
JANUARY 17, 2019
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FY COMPLAINT TRENDS 2018-19 YTD
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COMPLAINT TREND GROUPINGS
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COMPLAINT ALLEGATIONS – ENGINE REPAIR & ENGINE PERFORMANCE
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COMPLAINT ALLEGATIONS – GENERAL REPAIR & MAINTENANCE
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COMPLAINT ALLEGATIONS – AUTO BODY
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COMPLAINT ALLEGATIONS - OTHER
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COMPLAINT ALLEGATIONS - TRANSMISSION
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COMPLAINT ALLEGATIONS – USED CAR TRANSACTIONS
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COMPLAINT ALLEGATIONS – VEHICLE WARRANTY
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COMPLAINT ALLEGATIONS – UNLICENSED ACTIVITY
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PRIMARY BUSINESS TYPE AS OF MARCH 2019
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AUTO BODY INSPECTION PROGRAM STATISTICS
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QUESTIONS AND COMMENTS
Submit questions and/or comments to:
Bill Thomas
Bureau of Automotive Repair
10949 N. Mather Boulevard
Rancho Cordova, CA 95670
Phone: 916-403-8060
Email: [email protected]