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Cisco Confidential 1 © 2010 Cisco and/or its affiliates. All rights reserved.

Enabling Safe, Scalable & Reliable solutions for SAP deployments September 2011 Rajiv Thomas Jeff Dubois

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 2

Rank Top 10 Business Priorities Rank Top 10 Technology Priorities

1 Increasing enterprise growth 1 Cloud computing

2 Attracting and retaining new customers 2 Virtualization

3 Reducing enterprise costs 3 Mobile technologies

4 Creating new products and services

(innovation) 4 IT management

5 Improving business processes 5 Business intelligence

6 Implementing and updating business

applications 6 Networking, voice and data communications

7 Improving technical infrastructure 7 Enterprise applications

8 Improving enterprise efficiency 8 Collaboration technologies

9 Improve operations 9 Infrastructure

10 Improving business continuity, risk and

security

10 Web 2.0

Source: 2011 Gartner Executive Programs CIO Survey, January 2011

Cisco Big Bet Plays SAP Plays


• Top-to-Bottom engagement from CEO, CTO, BU, Sales & marketing levels

• Joint programs: Unified Computing, Smart Grid, Telepresense

• SAP on UCS activity areas

SAP IT runs Cisco UCS

In-memory system development(HANA, BWA)

Run Book Automation GTM partner

Linux & Windows PoC centers

Cloud manager integration (formerly ACC)

Technology and Systems Integration Partner engagement around joint solutions

© 2010 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 6 Cisco Confidential 6 Cisco Confidential 6 © 2010 Cisco and/or its affiliates. All rights reserved.

“SAP on UCS Innovations”


Web Dispatcher

SEM Analytics

Web

Data

High Performance

Analytic

Network Intensive

Storage Intensive

Highly Threaded

Single Threaded

Workload Characteristics of SAP Apps

DB Instance

liveCache

liveCache SCM Event Manager

Portal

APO Optimizer

F&R Processor

Reporting

AII (RFID)

SAP-Trex

MRP

Analytical OLAP

ERP/OLTP

BI Accelerator

Business Consolidation

SAP-XI

BP Engine

SAP-Portal

SAP-R3

UCS is uniquely positioned to work across this diverse array of environments

Only system with strong compute, network and storage integration


Typical SAP Server Implementations How did we get here????

R/3 Production

R/3 QAS R/3 Pre- Prod

R/3 Dev R/3 Train

BW Production

BW QAS BW Pre- Prod

BW Dev BW Train

CRM Production

CRM QAS CRM Pre- Prod

CRM Dev CRM Train

SCM Production

SCM QAS SCM Pre- Prod

SCM Dev SCM Train

1990 2000 2002 2005


1960 2010 2000 1970 1980 1990

Mainframe

Minicomputer

Client Server

Web

Cloud Virtualization

SAP JAVA & In-memory technologies demand more

memory

IO intensive applications may have performance

issues with virtualization

Don’t forgot about network simplification

Applications with hardware dependent License Keys

may have issues with Cloud architectures


Standard memory technology

96 GB for standard 2 CPU blades Hypervisor Soft Switch

VM VM VM VM VM VM VM

Standard technology 96GB: 7 VMs 300 users each

Hypervisor

VM VM VM VM VM VM

extended memory technology 196GB: 12 VMs 300 users each

VM VM VM VM VM VM

Cisco extended memory technology

1 TB on 2-way server, no expansion chassis required.

Study demonstrates 71% scaling due to Cisco extended memory technology

Larger memory enables more guests

Compute resources fully utilized

Less cores – less VMware licenses

Cisco enables higher utilization for SAP Systems

Hypervisor

extended memory technology Up to 30 VMs taking leveraging into account

VM VM VM VM VM VM

VM VM VM VM VM VM

VM VM VM VM VM VM

VM VM VM VM

VM VM VM VM

VM VM VM VM Study demonstrates 71% scaling due to Cisco extended memory technology


Software based Virtual Switching Hypervisor needs to switch LAN and storage I/O

Consumes additional CPU cycles

Adds significant latency to I/O

Practically prohibitive for virtualization of larger databases (SAP note: if you run into performance trouble with virtualization: move to bare iron. If trouble disappears, this was the right Solution)

Hypervisor Soft Switch

VM VM VM VM

standard VIC

Cisco enables virtualization of large SAP Systems

VM-FEX

(Hypervisor pass through mode)

VM VM VM VM

Cisco VIC running VM-FEX mode provides ASIC based low latency VM switch

10GbE/FCoE

10GbE/FCoE 0 1 2 3 56 …………

Cisco solution: VM-FEX (Fabric Extender)

Hypervisor vSwitch removal result in massive I/O throughput improvements and less latency

10 Gb links don't consume CPU resources

Each VM gets a dedicated PCI device (up to 56)

Each VM gets a virtual port on physical switch

end-to-end QoS per VM down to storage


Redundant LAN Switches per enclosure

Redundant SAN Switches per enclosure

Enclosure management system (typically a SPoF)

Redundant top of the rack / end of the row LAN Switches

Redundant top of the rack / end of the row LAN Switches

Redundant System management servers

Complex to configure and to extend without (changing FC Zoning …..)

Complex application specific cluster solution

SAP Licence keys still bound to physical hardware

Mgmt Server


Cisco architecture eliminates complete layers

• Integrated LAN/SAN ports extended down to the enclosure – “one hop” switching

• Fabric-Switches manage the whole row

• Extreme easy to extend without changing the FC Zoning using Service profiles

• 15 minutes to add Chassis or Blades (UCSM auto-discovery)

• 10 minutes to configure up to 56 virtual NICs and HBAs per blade

• 10 minutes to add an ESX server using Templates & PXE Boot

• 10 minutes to add an SAP App server using Intelligent Automation


VN-Link in HW:

Switch per Enclosure & Hypervisor vSwitch removed

Each VM assigned a PCIe device & a virtual port on physical switch

Collapses virtual and physical switching layers

Minimize latency by eliminating network layers

Dramatically reduces management by eliminating network layers

Hypervisor Hypervisor

VM VM VM VM VM VM VM VM

UC

S V

IC

UC

S V

IC

Cisco UCS: One network


• Near Wire Speed without CPU load (other Vendors reach ½ of nominal throughput and consume a core per NIC)

• dynamical bandwidth management according to SLA‟s

• >270,000 IOPS at SAP typical 8KB block size (if Storage can cope up, measurements are done with SSD

3G/s HPC Traffic 3G/s

2G/s

3G/s LAN Traffic 3G/s

3G/s

Storage Traffic 4G/s

5G/s 3G/s

t1 t2 t3

Individual Ethernets

Individual Storage

(IP, Eth, FC)

Server IO isn‟t a Bottleneck anymore, even for Batch and BW


• Servers become secure interchangeable hardware components

• Easy to move Database nodes across server hardware

No LAN, SAN Zoning or any reconfiguration

• Re-purpose hardware based on changing workloads

Add Application Tier components or upgrade hardware as situation demands

DB node 2

HTTP Server

Spare

ERP

DB node 1 DB node 4 DB node 3

ERP

Service Profile Profile Name = vmhost-cluster1-1

UUID = 12345678-ABCD-9876-5432-ABCDEF123456

Description = ESX4-1 – Host in Cluster 1

Network Side LAN Config

Adapter PCI Order = vNIC0 first, then vNIC1, then vHBA…..

Number of NIC’s = VMware-Static-NIC-Policy

vNIC0 Switch = Switch A

vNIC0 Pin Group = SwitchA-pingroupA

vNIC0 VLAN Trunking = Disabled

vNIC0 Native VLAN = VLAN 100

vNIC0 MAC Address = 00:25:B5:00:01:01

vNIC0 Hardware Failover Enabled = No

vNIC0 QoS policy = VMware-QoS-policy

vNIC1 Switch = Switch B

vNIC1 Pin Group = SwitchB-pingroupA






Policy for VM vNIC’s = 101_Policy, 102_Policy, 103_Policy...

Server Side LAN Config

•ESX Networking= VM vNIC tied to Port-Group:

•101_Policy, 102_Policy, 103_Policy, etc.

Local Storage Profile = RAID1

Scrub Policy = Scrub local disks only


Advantage for SAP Systems

Enables movement of SAP instances without invalidating license key

• SAP license key generated based HW parameters, for example the HBA WWNN

• UCS Service Profiles contain 96 attributes, including HBA WWNN (and the others)

• Example where complete HW state abstraction resolves application dependencies

no need for complex scripts to make cluster SAP “aware”

no need for cluster software to grant HW availability

Prd EP

Prd CRM

Prd BW

Prd ECC

Prd XI

Prd SRM

QA EP

QA CRM

QA BW

QA ECC

QA XI

QA SRM

Service Profiles Profile Name = vmhost-cluster1-1

UUID = 12345678-ABCD-9876-5432-ABCDEF123456

Description = ESX4-1 – Host in Cluster 1

Network Side LAN Config

Adapter PCI Order = vNIC0 first, then vNIC1, then vHBA…..

Number of NIC’s = VMware-Static-NIC-Policy

vNIC0 Switch = Switch A

vNIC0 Pin Group = SwitchA-pingroupA






vNIC1 Switch = Switch B

vNIC1 Pin Group = SwitchB-pingroupA






Policy for VM vNIC’s = 101_Policy, 102_Policy, 103_Policy...

Server Side LAN Config

•ESX Networking= VM vNIC tied to Port-Group:

•101_Policy, 102_Policy, 103_Policy, etc.

Local Storage Profile = RAID1

Scrub Policy = Scrub local disks only


• Unified Fabric Less infrastructure components - less power, cooling, admin effort

• Unified Management Less devices to manage

Less cost for implementation and administration

• Orchestration by Service Profiles Fast implementation and extension

Efficient distribution of compute resources

• Extended Memory Technology More virtual machines - less server‟s

Ability to use less extensive memory

• FEX– Virtual Interface Card Less adapter per Server

Ability to virtualize complete SAP landscapes including the database


• Cisco‟s Borderless Network architecture allows to connect SAP applications across organizations like never before; connecting anyone, anywhere, on any device – securely, reliably and seamlessly

• Secure, hardened load balancing solutions for SAP applications

• Rapid, industry leading hardened SAP application acceleration solutions

• Cisco‟s Collaboration Enabled Business Transformation (CEBT), accelerates integration of SAP with Cisco‟s collaboration architecture and suite of tools like Webex and TelePresence

• Unified communication integration with SAPGUI


Converged Infrastructure Solutions


21

Partnerships Validated pre-tested configurations

NetApp® MultiStore®

Storage Virtualization

Cisco Unified Computing

System (UCS)

Compute Node Virtualization

Cisco Nexus

Network Virtualization

VMware® vSphere™

Server VirtualizationVMware VMware VMware

MixedLandscape

SAPLandscape 1

SAPLandscape 2

SAPLandscape

1

SAPLandscape

2

SAPLandscape

3

SAP on Vblock Cisco UCS, VMware and EMC storage

SAP on FlexPod Cisco UCS, VMware and NetApp storage

Compute

Network

Virtualization

Storage

Vblock Infrastructure Packages

Solution Packages

Operating Systems

Applications

Information


Accelerating the Virtualization of IT Infrastructure

Vblock 2 3000-6000 VMs Large-Scale, Greenfield Virtualization

Vblock 1 800-3000 VMs Consolidation, Optimization Initiatives

Vblock 0 300-800 VMs Entry-level Offer Medium-Business Test/Dev for SIs, SPs

Just released: May 2011: Tidal integration - SAP on Vblock


VMware vSphere vSphere Enterprise vCenter Standard

Cisco Unified Fabric 2 Nexus 5548 (per 3 FlexPods)

with Fabric Services 15 Nexus 1000v

Cisco UCS 2 Fabric Interconnect 6120 3 B-Series 5108 Chassis 9 B-Series B250M2 + VIC 6 B-Series B200M2 + VIC

NetApp FAS3210A 4 DS2246 450GB SAS Shelves

2 256 GB FlashCache 2 10Gbps IP Interfaces 4 4Gbps FC Interfaces

NetApp Complete Bundle

Two classes of compute supporting dense memory & general

virtualized workloads Version 1 – B200/B250 only

1 Rack DC Solution 30 Westmere CPUs (180 Cores) 2 TB Server Memory (Up to 4TB) 40Gbps Interconnect (4 x 10GbE)

512 GB SSD Storage Cache 42 TB Storage

1 Enterprise IT Infrastructure

15* 26,000 SAPS = 3,900,000 SAPS


UCS & SAP w/ Automation


• Strategic Partner for SAP Operational Automation and Service Level Management:

Run Book Automation & Orchestration ( RunSAP / ITIL)

Incident Analysis / Proactive Monitoring

Service Level Management and Reporting

Workload Automation

• Fully SAP-Certified and powered by Netweaver

• Large, Validated SAP Customer base: T-Mobile, General Mills, Wal-Mart, McCormick & Co, AmerisourceBergen, John Deere, Moen, Kellogg‟s,

Lyondell, CSC, Cooper, Microsoft, Etc.


•Reduced SAP operational costs, human errors and SAP downtime. •Provide better service to your customers: Reduce error-prone and time consuming SAP operations tasks.

•Automate the RunSAP „ITIL‟ best-practices methodology for your landscape.

•Standardize on a consistent, automated process for managing SAP operations.

Areas of Automation: •SAP Service Level Management & Proactive Monitoring •SAP Refresh /System Copy •SAP System Health Checks •SLA Reporting •SAP Transaction Analysis •SAP Audit Reporting •System Provisioning


Problem definition This message indicates an error in the port ASIC. The first [dec]

is the module number. The second [dec] is the ASIC port

number. This error message could possibly be due to either

software or a hardware issue.

Problem definition (for SYS-3-

PKTBUFFERFAIL_ERRDIS)

This error message is caused because of a hardware problem

(parity error) on one of the ASICs, where the disabled ports are

directly connected. The errdisabling of the ports is a

precautionary action of the switch after it receives a parity error

message

Impact Network connectivity to the ports of the module will be lost until

this error is resolved

Troubleshooting steps To recover the module or ports from coil ASIC errors, perform

the following steps:

1. Disable and enable the ports; if the

error is not resolved by re-enabling the ports then more testing is

required on the whole module. Depending on module# and

which ports are effected, use configuration mode and do the

following:

Conf t

Interface range {module#}/{intf start} – {intf end}

Shut

No shut

2. Set the bootup online diagnostics

level to complete using the configuration mode command:

Conf t

diagnostic bootup level complete

3. Soft-reset the module by issuing the

following command:

hw-module module {module#} reset

4. Perform a Hard-reset of the module

by physically reseating the card. Alternatively, issue the following

global configuration commands:

conf t

no power enable module {module#}

power enable module {module#}

NOTE: Remember to set the diagnostics level back to minimal

by issuing the configuration mode command :

conf t

diagnostic bootup level minimal

5. If the above steps fail to recover the

ports, consider replacing the faulty module.

For more information, see Troubleshooting Hardware and

Common Issues on Catalyst 6500/6000 Series Switches

Running Cisco IOS System Software.

Manual Support Best Practices Automated Process Executed by Advanced Automation Tool

BEFORE AFTER


28 28

Over 300 Workflows Matured over 7 Years

Locks?


Dialog Work Process Utilization

Work Process Analysis

Create Alert Reference “Space

Application Servers”

Create Approval Request

High Priority: Start SAP App Server

Low Priority: Stop Existing App & Server

Start SAP App Server


TEO Analysis & Corrective Tasks Use Case: Adapters


TEO Analysis & Corrective Tasks Use Case Work Process Utilization Scenario

TEO‟s built in SAP Content

Automates the Analysis


TEO‟s built-in connections to UCS

and configuration data allows

TEO to understand

server to blade mapping




TEO corrective actions

cross applications (SAP),

systems (Cisco UCS) and

tools (Service Desk) domains


TEO Analysis & Corrective Tasks Use Case

“Associate SAP AppServer Profile To Server” Successful

“Bootup SAP Application Server” Successful

“Sent email notification”


Introduction to the Cisco Business Warehouse Accelerator Appliance


Lifecycle Efficiency with Acceleration and Automation

Business Agility Sustainability Operational Efficiency

Joint BI Accelerated / Automated Appliance

SAP BusinessObjects Accelerator

Cisco Tidal Intelligent Automation


Small to Extra Large


Challenge: Reduce Data Center Operational TCO (Total Cost of Ownership)

Platform Value Differentiator in the Marketplace

Cisco UCS

Reduces Infrastructure

Operational TCO

Comprehensive Operational TCO Reduction across the Enterprise

Cisco Intelligent

Automation

Reduces Application

Operational TCO

Service Orchestration


Automated Assessment

• BWA Pulse Check Assessment for BW 7.0*

• BWA Pulse Check Assessment for BW 3.5

• BWA Status Check • BWA Checklist

Automated Operations and Optimization

• BWA Create and Fill Indexes • BWA Query Response Time

• BWA Services Statistics • BWA Alert Monitoring

• BWA Index Reorganization* • BOBJ Data Services Availability*

• BOBJ Data Services Job Error Monitoring* • BOBJ Accelerator TREX Service Statistics Monitoring*

• BOBJ Accelerator TREX Landscape Monitoring*

IT Landscape Awareness

• Operational best practices for ERP and IT Landscapes

Accelerate Time to Value

BW – Automated Operations

• BW Checklist • BW Data Integrity Checklist

• BW Infocube Dimension Ratio • BW Report Performance

• Infopackage Error Analysis • BW SAP Source System Availability• BW FTP Server Source Availability


Assessment and Installation

BWA Pulse Check Assessment for 7.0

Evaluate and estimate the performance increase in when using BI Accelerator on customer existing BI system and data model

Estimates performance increase for selected customer queries.

Sizes necessary BWA capacity for BW content

BWA Pulse Check Assessment for 3.5

Sizes necessary BWA capacity for BW content

BWA Create and Fill Indexes

Executes the creation and filling of BWA indexes

Can be used as continuation of assessment content identification or standalone

Maintenance and Optimization

BWA Status Check

Proactively monitors the BWA subsystem components status.

BWA Checklist

Automates administration tasks for monitoring BWA system health.

Provides daily TREX blade infrastructure checks for critical status such as used memory, index status, and query performance

BWA Query Response Time

Monitors the query execution response time. using the BWA index for the query execution.

Executes sample query and records total execution time and query component performance breakdown

BWA TREX Services Statistics

Proactively monitors BWA blade TREX services statistics based on thresholds

Alerts if CPU, Memory, or Throughput for TREX services are critical

BWA Alert Monitoring

Proactively monitors BWA AlertServer for BWA alert notifications


BOBJ Maintenance and Optimization

BOBJ Data Services Availability

Monitors BOBJ XI data services server availability and alerts if not available.

BOBJ Data Services Job Error Monitoring

Monitors BOBJ Data Services jobs for warning or error status and returns error and trace logs.

An approval request with correction action to restart job allows the user to restart failed jobs.

BOBJ Accelerator TREX Service Statistics Monitoring

Proactively monitors BWA blade TREX services statistics based on thresholds

Alerts if CPU, Memory, or Throughput for TREX services are critical

BOBJ Accelerator TREX Landscape Monitoring

Monitors TREX status overview with information on TREX, operating system status, and any current error messages.


Building for the future: SAP In-Memory Computing Flexible SAP deployments” 2011+


• Customers will move their crown jewels…THEIR DATA…into memory. They expect the same, even better, level of support learnt from 30+ years of traditional enterprise computing…


• New type of in-memory technology enables real time data analytics (not just historical data)

• First version of appliance based on UCS C460

• Certification complete


Let‟s revisit the past : Server Sprawl

R/3 Production

R/3 QAS R/3 Pre- Prod

R/3 Dev R/3 Train

BW Production

BW QAS BW Pre- Prod

BW Dev BW Train

CRM Production

CRM QAS CRM Pre- Prod

CRM Dev CRM Train

SCM Production

SCM QAS SCM Pre- Prod

SCM Dev SCM Train

1990 2000 2002 2005


Next generation of SAP applications 2015

ECC BW HANA HANA

Today

Fabric for

Systems,

Network,

SAN/NAS

Portal

SRM

CRM

SCM

BW

ECC

SAP product plans may change at any time and will alter this description of future Cisco & SAP roadmap plans

BWA

Portal CRM HANA HANA

SRM SCM HANA HANA

Future App

HANA

Future App

HANA


Email

• Email: [email protected]

Cisco/SAP Alliance website

• http://www.cisco.com/go/sap

http://www.saponcisco.cisco.com/

http://www.cisco.com/go/sap

http://www.cisco.com/go/sap

Thank you.

enabling safe, scalable & reliable solutions for sap ... safe, scalable & reliable solutions...

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