enabling communities of practice: critical success factors
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Enabling Communities of Practice: Critical Success Factors. Randy Adkins Senior Partner FACTeam [email protected]. Black Knight. “What is it like over there?”. Manas AB. “Help! How do I load a Landoll TM-1800 de- icer truck onto a C-17?” - SSgt G., 376 ELRS, Manas AB, Kyrgyzstan. - PowerPoint PPT PresentationTRANSCRIPT
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Enabling Communities of Practice:
Critical Success Factors
Randy AdkinsSenior Partner
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Black Knight “What is it like over there?”
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Manas AB“Help! How do I load a Landoll TM-1800 de-icer truck onto a C-17?”
- SSgt G., 376 ELRS, Manas AB, Kyrgyzstan
Answer found: Air Transportability Test Loading Activity (ATTLA) CoP on Air Force Knowledge Now
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Air Force Knowledge Now Vision“Create an environmentthat provides integrated processes, best practices, and operations designed
and structured to enhance and institutionalize collaborative and
innovation-enabling capabilities Air Force
wide.”
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Air Force Knowledge NowTacit: Experience, personal practices
Context or
Situation
Validated Practice Repository Intent
Purpose Mission
Used:Interpret & Apply
Explicit Documented/Captured
Exchanged:(Collaboration)
Sense, Perceive & Understand
Codified:
325,000 Members World Wide
SEARCH
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Critical Success Factors• Cultural transfer — leverage
organizational culture
• Validation — users need to trust the system
• Strong Support Structure — a human touch is critical
• Rewards — recognition “sweetens” the deal
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Technology AvenuesKnowledge Sharing Assessment Tool (KSAT) psychometric model assesses organization’s level of maturity across 5dimensions
Leadership
Focus
Intellectual Capital
Community
Resources
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CAFTTDeveloping strategies utilizing existing
capabilities across the enterprise
Coalition AF Transition Team (CAFTT)