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1 Copyright © 2016 Tech Mahindra. All rights reserved. Business Performance built on Trusted Information Enabling Best - in - Class Enterprise Information Management in Partnership with Kaygen Enterprise Solutions

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Page 1: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

1Copyright © 2016 Tech Mahindra. All rights reserved.Business Performance built on Trusted Information

Enabling Best-in-Class

Enterprise Information

Managementin Partnership with Kaygen Enterprise Solutions

Page 2: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

2Copyright © 2016 Tech Mahindra. All rights reserved.

Tech MahindraWe represent the connected world, offering innovative and customer-centric information

technology services and solutions, enabling Enterprises, Associates and the Society to

Rise™ Our Consulting, Enterprise and Telecom solutions, platforms and reusable assets

connect across technologies to derive tangible business value.

REVENUE: $4+ billion

ASSOCIATES:

110,000+CLIENTS: 780+

BUSINESS

TRANSFORMATI

ON PARTNER :

12/20 TSPs

5/5 TEMs

LEADER IN

GARTNER MAGIC

QUADRANT

INCLUDED IN

FORBES ASIA

FAB 50, 2015

2010,2011 & 2013

AT&T SUPPLIER

AWARD

PRESENCE: 90

countries

We saved a

MILLION

lives

Invested in

150+

FUTURISTIC

solutions

We connect

HALF THE

WORLD

We delivered a

BILLION

smiles

Page 3: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

3Copyright © 2016 Tech Mahindra. All rights reserved.

Corporate VisionTo ensure that our clients’ achieve the maximum benefit of their process and information assets to reach their highest potential by building on our commitment to quality and financial responsibility.

Fun fact

Kaygen name is inspired from the Japanese word Kaizen “Continuous Improvement”. We embody this approach in our overall business model.

Rated among the Inc. 5000 fastest-growing companies

Women and Minority

owned business.

KAYGEN, Inc.

Tech Mahindra has entered into a partnership with Kaygen for delivering top notch Data

Management services to it’s customer

Page 4: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

4Copyright © 2016 Tech Mahindra. All rights reserved.

Service Offeringssolutions focused on fundamentals and “good change”

Advisory Implementation Sustainment

• Strategic Roadmap• Governance Framework• Information Management• Process Transformation

• Data Management• Data Governance &

Stewardship• BI and Analytics• CX and ERP, Cloud Apps.• Talent Management

• Data Stewardship Subscription

• Production Support & Operations

• Database Administration• Complimentary Annual

HealthCheck Service

Innovation

• Product Data Portal• Salesforce.com Integration

Accelerators• CollibraConnect® for Oracle

EDQ and Salesforce.com

Page 5: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

5Copyright © 2016 Tech Mahindra. All rights reserved.

Financial

ServicesHigh Tech Retail & CPG

Manufacturing

Oil & GasDistribution Life Sciences Others

Value Delivered Across Industry VerticalsCommon Challenges and Business Benefits

Improved customer experience

Reduced operating costs by eliminating data management process inefficiencies

Impacted revenue (cross/up-sell, whitespace, NPI)

Enabled business transformation with trusted data (new sales channel, M&A)

Enabled risk management and regulatory compliance

Page 6: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

6Copyright © 2016 Tech Mahindra. All rights reserved.

Delivering a complete portfolio of data driven solutions

BI & Analytics

Cloud

CRM/CPQ/ERP

Integration and

Data Warehousing

Data &

Applications

Data

Go

ve

rnan

ce

Is your data preventing your organization from gaining a single,

accurate and organized view across the enterprise?

Is your organization drowning in Data but starving for Information?

Kaygen provides an integrated framework for: Improving enterprise data quality

Gaining real insights from data

Turning those insights into action

Finding and seizing opportunities for profitability and growth

Taking strategic, operational and tactical actions

Kaygen Data Management capabilities help you go from

raw data to analytic insights

Collaboratively turning actions into tangible results across

the enterprise

Page 7: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

7Copyright © 2016 Tech Mahindra. All rights reserved.

Methodology Accelerating and Ensuring Success

rapidValue Advisory & complimentary DQ HealthCheck

rapidValue Architecture & POC rapidValue Cycle Deployments

Business Alignment –Strategy Review & Business Process Impact

Governance, Stewardship –Baseline, HealthCheck, Remediation Plan

Information Management–Data Model, Quality and Integration Architecture

Detail Designs Build Test Cycles Conversions Cutover

Vision & Strategy

Business Value & Metrics

Stakeholders & Governance Framework

Detail Designs

BuildTest

CyclesConversions Cutover

EIM Solution Design

Readiness Assessment & EIM Roadmap

Page 8: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

8Copyright © 2016 Tech Mahindra. All rights reserved.

Kaygen rapidValue Advisory (rVA) Service

rVA Engagement

NDA

Scope and Deliverables

Stakeholders

High-Level

Discovery

• Business Alignment

• Data Governance

• Information

Management

• Scheduled on?

Data and

Process

HealthCheck &

Value Analysis

• Additional Discovery

(if needed)

• Demo configuration

• Data profiling

• Value Impact Analysis

Readout

& Roadmap

• Executive and Stakeholder

presentation:

• Assessment Review

• Recommendations

• Roadmap & Benefits

• Scheduled on?

4 - 6 hours 1 - 2 weeks 1 - 2 hours

1

2

3

Page 9: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

9Copyright © 2016 Tech Mahindra. All rights reserved.

Kaygen Data Mgmt. Solution Framework

Enterprise Information Management Framework

Data Architecture

Manage data from multiple systems and trading partners

Data Quality

Data Governance

Establish data governance to manage the lifecycle of data

Data Integration

Share relevant, timely and validated data to all consuming systems

Ensure data is appropriately classified, standardized and de-

duplicated

1

3

2

4

Page 10: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

10Copyright © 2016 Tech Mahindra. All rights reserved.

Customer Success Snapshot -

Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing.

More than 275,000 Beckman Coulter systems operate in both Diagnostics and Life Sciences laboratories on seven continents.

Over $4B subsidiary of Danaher Corporation with over 10,000 associates

Project Objective

Provide global marketing team with consolidated and cleansed view of leads, prospects and customers with competitive and customer install information for marketing campaign segmentation, reporting, and analytics

Transformative Marketing Objectives

Market Visibility

Campaign Development

Lead Management

Kaygen Delivered Solution on Oracle EDQ/CDM Platform

X – UniverseY – BEC Basic Actionable Contacts Z – BEC Campaign Actionable Contacts

Page 11: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

11Copyright © 2016 Tech Mahindra. All rights reserved.

KAYGEN delivers value for Oil and Gas industry - FHR

Client Snapshot:

A leading chemicals, refining and biofuels company with more than 20 facilities across North America

KAYGEN deployed solution:

Streamlined Air Emission Reporting through Enterprise Data Quality

Profiled, integrated, validated, standardized and enhanced the source data with real-time data lookups.

Provided capabilities to process the raw operational data into quality checked and standardized information

Highlights:

Integrated source systems and streamline data collection process from multiple oil and gas applications (SCADA, PI Historian)

Enabled effective error and exception handling processing and reporting

Provided data gap identification and data-fix capabilities

Provided ability to identify meter failures, sensor inconsistencies

Provided ability to explain the data and apply business rules

Implemented business rules to check and validate data value ranges, unit of measure changes, and apply other requirements

Regulatory Compliance

Page 12: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

12Copyright © 2016 Tech Mahindra. All rights reserved.

Recent Client Success Snapshot

Journey to Best Practice Enterprise Data ManagementEnabling Sales Effectiveness and Analytics with Product Catalog

Client Profile:

World leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences.

With software, hardware and portfolio of services, makes nearly 550 million transactions possible every day.

Annual revenue of $6.6B with over 30,000 employees globally.

Business Needs/Challenges:

o Robust analytics for Sales visibility across multiple lines of business

o Ability to support complex selling models and recent acquisitions

o Reduce dependency on Sales Operations for data management

o Accuracy, completeness and compliance of Sales Catalog data

o Sales Catalog alignment with actual ERP / fulfillment products and parts

Value Delivered:

Business and IT buy-in despite competing priorities and multiple roadblocks to change

Enabled M&A onboarding for Sales Catalogs to achieve rapid time to revenue with acquired product lines

Established pragmatic and consistent processes to manage Sales Catalog data and maintain accuracy, completeness

Ensured limited IT and cost impact by leveraging existing investment in Oracle ERP (E-Business Suite) platform with best-in class Data Quality/Transformation tool (EDQ)

Solution:

Data Governance & Stewardship processes for Sales Catalog and Hierarchies

Oracle Product Data Hub (PDH), EDQ Suite including Product Extension

Real-time web services (Oracle FMW) to publish to front office (Salesforce.com) and legacy solutions database

Data Governance Center (DGC) for Hierarchy Reference Data

Page 13: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

13Copyright © 2016 Tech Mahindra. All rights reserved.

Recent Client Success Snapshot

Client Profile:

World’s largest retailer of home improvement specialty retailer with stores across the United States, all ten provinces of Canada, as well as Mexico.

Headquartered in Atlanta, Georgia with annual revenue of $88.5B, over 385,000 employees and 2,270 stores.

Homedepot.com is visited by 1M+ users on a monthly basis

Best Practices with Enterprise Item Data ManagementEnabling E-Commerce Clicks and Conversions with Improved Item Data Quality

Solution:

Item Data Onboarding process for E-Commerce Catalog

Oracle EDQ Suite including Product Extension as Data Quality Firewall before Stibo Product MDM Hub

Data Stewardship Service for data analysis and exception handling for Supply Chain attributes.

Business Needs/Challenges:

o Ability to process data sets with rich attribution coming from vendor feeds for accuracy, standardization and classification

o Lean team that needs to rely on automation for data management

o Need to evaluate Supply Chain attributes (weights/dims) for consistency and conformity including its packing hierarchy

Value Delivered:

Item Data Management team was able to complete scheduled standardization and classification scope 1 month ahead of schedule

Estimated $800,000 improved annualized sales for one of the 11 key item categories after accurate classification for E-Commerce

Allowed Item Data Management team to focus on the complex Stibo MDM Hub upgrade related activities due to the automation efficiencies introduced

Improved accuracy by eliminating spreadsheet-based activities

Page 14: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

14Copyright © 2016 Tech Mahindra. All rights reserved.

Why We Deliver Best Practices for Data Management?

1 – 10 – 100 Rule

*Source: SiriusDecisions

Prevention

Correction

Failure

Cost to verify a record as it is entered

Cost to correct, cleanse and/or de-duplicate a record

Recurring cost to the business operating with the erroneous record

Page 15: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

15Copyright © 2016 Tech Mahindra. All rights reserved.

Mastering the Enterprise “Cloud-scape”New Paradigm… with Modern Data and Process Management Solutions.

Enabling Business

Fit for Purpose Data for• Customer Experience

• Operational Excellence

• Analytics and Actionable Intelligence

• Business Transformations and M&As

Alignment with Best-fit Business Practices

Proven methodology

Specialized teams

Simplifying IT

Flexible, Integrated, Secure, Scalable

Risk Mitigation for IT Initiatives

Cost Effective Solutions

Page 16: Enabling Best-in-Class Enterprise Information Management · Corporation with over 10,000 associates ... marketing campaign segmentation, ... investment in Oracle ERP (E-Business Suite)

16Copyright © 2016 Tech Mahindra. All rights reserved.

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Thank youVisit us at www.techmahindra.com and www.kaygen.com