enabling best-in-class enterprise information management · corporation with over 10,000 associates...
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1Copyright © 2016 Tech Mahindra. All rights reserved.Business Performance built on Trusted Information
Enabling Best-in-Class
Enterprise Information
Managementin Partnership with Kaygen Enterprise Solutions
2Copyright © 2016 Tech Mahindra. All rights reserved.
Tech MahindraWe represent the connected world, offering innovative and customer-centric information
technology services and solutions, enabling Enterprises, Associates and the Society to
Rise™ Our Consulting, Enterprise and Telecom solutions, platforms and reusable assets
connect across technologies to derive tangible business value.
REVENUE: $4+ billion
ASSOCIATES:
110,000+CLIENTS: 780+
BUSINESS
TRANSFORMATI
ON PARTNER :
12/20 TSPs
5/5 TEMs
LEADER IN
GARTNER MAGIC
QUADRANT
INCLUDED IN
FORBES ASIA
FAB 50, 2015
2010,2011 & 2013
AT&T SUPPLIER
AWARD
PRESENCE: 90
countries
We saved a
MILLION
lives
Invested in
150+
FUTURISTIC
solutions
We connect
HALF THE
WORLD
We delivered a
BILLION
smiles
3Copyright © 2016 Tech Mahindra. All rights reserved.
Corporate VisionTo ensure that our clients’ achieve the maximum benefit of their process and information assets to reach their highest potential by building on our commitment to quality and financial responsibility.
Fun fact
Kaygen name is inspired from the Japanese word Kaizen “Continuous Improvement”. We embody this approach in our overall business model.
Rated among the Inc. 5000 fastest-growing companies
Women and Minority
owned business.
KAYGEN, Inc.
Tech Mahindra has entered into a partnership with Kaygen for delivering top notch Data
Management services to it’s customer
4Copyright © 2016 Tech Mahindra. All rights reserved.
Service Offeringssolutions focused on fundamentals and “good change”
Advisory Implementation Sustainment
• Strategic Roadmap• Governance Framework• Information Management• Process Transformation
• Data Management• Data Governance &
Stewardship• BI and Analytics• CX and ERP, Cloud Apps.• Talent Management
• Data Stewardship Subscription
• Production Support & Operations
• Database Administration• Complimentary Annual
HealthCheck Service
Innovation
• Product Data Portal• Salesforce.com Integration
Accelerators• CollibraConnect® for Oracle
EDQ and Salesforce.com
5Copyright © 2016 Tech Mahindra. All rights reserved.
Financial
ServicesHigh Tech Retail & CPG
Manufacturing
Oil & GasDistribution Life Sciences Others
Value Delivered Across Industry VerticalsCommon Challenges and Business Benefits
Improved customer experience
Reduced operating costs by eliminating data management process inefficiencies
Impacted revenue (cross/up-sell, whitespace, NPI)
Enabled business transformation with trusted data (new sales channel, M&A)
Enabled risk management and regulatory compliance
6Copyright © 2016 Tech Mahindra. All rights reserved.
Delivering a complete portfolio of data driven solutions
BI & Analytics
Cloud
CRM/CPQ/ERP
Integration and
Data Warehousing
Data &
Applications
Data
Go
ve
rnan
ce
Is your data preventing your organization from gaining a single,
accurate and organized view across the enterprise?
Is your organization drowning in Data but starving for Information?
Kaygen provides an integrated framework for: Improving enterprise data quality
Gaining real insights from data
Turning those insights into action
Finding and seizing opportunities for profitability and growth
Taking strategic, operational and tactical actions
Kaygen Data Management capabilities help you go from
raw data to analytic insights
Collaboratively turning actions into tangible results across
the enterprise
7Copyright © 2016 Tech Mahindra. All rights reserved.
Methodology Accelerating and Ensuring Success
rapidValue Advisory & complimentary DQ HealthCheck
rapidValue Architecture & POC rapidValue Cycle Deployments
Business Alignment –Strategy Review & Business Process Impact
Governance, Stewardship –Baseline, HealthCheck, Remediation Plan
Information Management–Data Model, Quality and Integration Architecture
Detail Designs Build Test Cycles Conversions Cutover
Vision & Strategy
Business Value & Metrics
Stakeholders & Governance Framework
Detail Designs
BuildTest
CyclesConversions Cutover
EIM Solution Design
Readiness Assessment & EIM Roadmap
8Copyright © 2016 Tech Mahindra. All rights reserved.
Kaygen rapidValue Advisory (rVA) Service
rVA Engagement
NDA
Scope and Deliverables
Stakeholders
High-Level
Discovery
• Business Alignment
• Data Governance
• Information
Management
• Scheduled on?
Data and
Process
HealthCheck &
Value Analysis
• Additional Discovery
(if needed)
• Demo configuration
• Data profiling
• Value Impact Analysis
Readout
& Roadmap
• Executive and Stakeholder
presentation:
• Assessment Review
• Recommendations
• Roadmap & Benefits
• Scheduled on?
4 - 6 hours 1 - 2 weeks 1 - 2 hours
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9Copyright © 2016 Tech Mahindra. All rights reserved.
Kaygen Data Mgmt. Solution Framework
Enterprise Information Management Framework
Data Architecture
Manage data from multiple systems and trading partners
Data Quality
Data Governance
Establish data governance to manage the lifecycle of data
Data Integration
Share relevant, timely and validated data to all consuming systems
Ensure data is appropriately classified, standardized and de-
duplicated
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2
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10Copyright © 2016 Tech Mahindra. All rights reserved.
Customer Success Snapshot -
Beckman Coulter develops, manufactures and markets products that simplify, automate and innovate complex biomedical testing.
More than 275,000 Beckman Coulter systems operate in both Diagnostics and Life Sciences laboratories on seven continents.
Over $4B subsidiary of Danaher Corporation with over 10,000 associates
Project Objective
Provide global marketing team with consolidated and cleansed view of leads, prospects and customers with competitive and customer install information for marketing campaign segmentation, reporting, and analytics
Transformative Marketing Objectives
Market Visibility
Campaign Development
Lead Management
Kaygen Delivered Solution on Oracle EDQ/CDM Platform
X – UniverseY – BEC Basic Actionable Contacts Z – BEC Campaign Actionable Contacts
11Copyright © 2016 Tech Mahindra. All rights reserved.
KAYGEN delivers value for Oil and Gas industry - FHR
Client Snapshot:
A leading chemicals, refining and biofuels company with more than 20 facilities across North America
KAYGEN deployed solution:
Streamlined Air Emission Reporting through Enterprise Data Quality
Profiled, integrated, validated, standardized and enhanced the source data with real-time data lookups.
Provided capabilities to process the raw operational data into quality checked and standardized information
Highlights:
Integrated source systems and streamline data collection process from multiple oil and gas applications (SCADA, PI Historian)
Enabled effective error and exception handling processing and reporting
Provided data gap identification and data-fix capabilities
Provided ability to identify meter failures, sensor inconsistencies
Provided ability to explain the data and apply business rules
Implemented business rules to check and validate data value ranges, unit of measure changes, and apply other requirements
Regulatory Compliance
12Copyright © 2016 Tech Mahindra. All rights reserved.
Recent Client Success Snapshot
Journey to Best Practice Enterprise Data ManagementEnabling Sales Effectiveness and Analytics with Product Catalog
Client Profile:
World leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences.
With software, hardware and portfolio of services, makes nearly 550 million transactions possible every day.
Annual revenue of $6.6B with over 30,000 employees globally.
Business Needs/Challenges:
o Robust analytics for Sales visibility across multiple lines of business
o Ability to support complex selling models and recent acquisitions
o Reduce dependency on Sales Operations for data management
o Accuracy, completeness and compliance of Sales Catalog data
o Sales Catalog alignment with actual ERP / fulfillment products and parts
Value Delivered:
Business and IT buy-in despite competing priorities and multiple roadblocks to change
Enabled M&A onboarding for Sales Catalogs to achieve rapid time to revenue with acquired product lines
Established pragmatic and consistent processes to manage Sales Catalog data and maintain accuracy, completeness
Ensured limited IT and cost impact by leveraging existing investment in Oracle ERP (E-Business Suite) platform with best-in class Data Quality/Transformation tool (EDQ)
Solution:
Data Governance & Stewardship processes for Sales Catalog and Hierarchies
Oracle Product Data Hub (PDH), EDQ Suite including Product Extension
Real-time web services (Oracle FMW) to publish to front office (Salesforce.com) and legacy solutions database
Data Governance Center (DGC) for Hierarchy Reference Data
13Copyright © 2016 Tech Mahindra. All rights reserved.
Recent Client Success Snapshot
Client Profile:
World’s largest retailer of home improvement specialty retailer with stores across the United States, all ten provinces of Canada, as well as Mexico.
Headquartered in Atlanta, Georgia with annual revenue of $88.5B, over 385,000 employees and 2,270 stores.
Homedepot.com is visited by 1M+ users on a monthly basis
Best Practices with Enterprise Item Data ManagementEnabling E-Commerce Clicks and Conversions with Improved Item Data Quality
Solution:
Item Data Onboarding process for E-Commerce Catalog
Oracle EDQ Suite including Product Extension as Data Quality Firewall before Stibo Product MDM Hub
Data Stewardship Service for data analysis and exception handling for Supply Chain attributes.
Business Needs/Challenges:
o Ability to process data sets with rich attribution coming from vendor feeds for accuracy, standardization and classification
o Lean team that needs to rely on automation for data management
o Need to evaluate Supply Chain attributes (weights/dims) for consistency and conformity including its packing hierarchy
Value Delivered:
Item Data Management team was able to complete scheduled standardization and classification scope 1 month ahead of schedule
Estimated $800,000 improved annualized sales for one of the 11 key item categories after accurate classification for E-Commerce
Allowed Item Data Management team to focus on the complex Stibo MDM Hub upgrade related activities due to the automation efficiencies introduced
Improved accuracy by eliminating spreadsheet-based activities
14Copyright © 2016 Tech Mahindra. All rights reserved.
Why We Deliver Best Practices for Data Management?
1 – 10 – 100 Rule
*Source: SiriusDecisions
Prevention
Correction
Failure
Cost to verify a record as it is entered
Cost to correct, cleanse and/or de-duplicate a record
Recurring cost to the business operating with the erroneous record
15Copyright © 2016 Tech Mahindra. All rights reserved.
Mastering the Enterprise “Cloud-scape”New Paradigm… with Modern Data and Process Management Solutions.
Enabling Business
Fit for Purpose Data for• Customer Experience
• Operational Excellence
• Analytics and Actionable Intelligence
• Business Transformations and M&As
Alignment with Best-fit Business Practices
Proven methodology
Specialized teams
Simplifying IT
Flexible, Integrated, Secure, Scalable
Risk Mitigation for IT Initiatives
Cost Effective Solutions
16Copyright © 2016 Tech Mahindra. All rights reserved.
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Thank youVisit us at www.techmahindra.com and www.kaygen.com