[en] life sciences software outsourcing services
TRANSCRIPT
Life Sciences Software
Outsourcing Services
2012
www.scnsoft.com
PRESENTATION PLAN:
Presentation Plan
• Company and Services
• Customers and Testimonials
• Service Delivery and Team
www.scnsoft.com
Company & Services
What is Life Sciences Software Outsourcing Services?
Life Sciences Software Outsourcing Services (LSSOS) – suite of services offered by ScienceSoft to help life sciences software providers:–speed up product development; –extend customization capabilities, and–cut cost of support services.
www.scnsoft.com
Company & Services
Why do you need to partner with us?
- To speed up product time-to-market;- To optimize support & maintenance costs;- To extend time zones coverage by offering support
services based in Europe;- To gain up to 30 % more customers because of higher
flexibility in terms of product customization;- AND! The most important:
www.scnsoft.com
Company & Services
Why do you need to partner with us?
To stay ahead of your competitors!
www.scnsoft.com
Company & Services
What we do
• Life Sciences software product development outsourcing
• Life Sciences software testing services• Life Sciences software customization• Support services for software product users• Remote application deployment &
maintenance• Pre-sales activities• Software localization and translation
www.scnsoft.com
Company & Services
Our people
• Software developers and testers with several years of domain expertise in Healthcare and Life Sciences
• Database administrators experienced in managing complex systems
• Support engineers with a strong background both in software engineering and Life Sciences
Most specialists have M.Sc. Degrees in Chemistry & Biology
www.scnsoft.com
Presentation Plan
• Company and Services
• Customers and Testimonials
• Service Delivery and Team
www.scnsoft.com
Customers & Testimonials
Our clients
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Customers & Testimonials
Success Story
As part of its global expansion strategy CambridgeSoft was seeking an offshore partner in Eastern Europe for establishing a development and customer support center. After thorough consideration of three possible candidates, CambridgeSoft selected ScienceSoft for its wide experience in knowledge-intensive projects, previous work with teams of scientists, optimal combination of IT and Science, and its reliability and excellent references.
CHALLENGE
SOLUTION
RESULT
Due to CS growing need in applications customizations, ScienceSoft involved a team of 4 VB and .NET developers to implement customized versions of E-Notebook application, backlog defect fixing, and development of add-in features of the core of ChemOffice Enterprise.ScienceSoft's development team successfully released numerous important customized versions of E-Notebook for large pharmaceutical companies. We have been working with CambridgeSoft since 2006.
CambridgeSoft
TECHNOLOGIES Visual Basic 6.0, Visual Basic.NET, .NET Framework 1.1/2.0, ADO and ADO.NET, Oracle 9/10, MSSQL, Microsoft Office 2002/2003/2007 object libraries; Adobe Acrobat 6.0/7.0 object library, Microsoft C++ 6.0/unmanaged C++.NET
www.scnsoft.com
Customers & Testimonials
Success Story
To cover all business needs, the Customer – a multinational pharmaceutical company - was forced to utilize several separated and outdated applications. Therefore, in order to manage most of business activities within a centralized system, client requested to reengineer old applications, create new modules for invoicing/selling and then join them together.
CHALLENGE
SOLUTION
RESULT
ScienceSoft forwarded group of system architects to one of the Customer's offices to investigate business processes, Customer's needs and to create a set of technical documentation including detailed functional specification and project plan. After that the team of developers and testers created new modules and re-engineered old codes/applications. The modern platform MS .NET was chosen for implementation of new integrated system
The result was successful delivery, implementation and utilization of the developed application. At the moment the companies continue their collaboration within Maintenance & Support agreement.
Centralized Business Process Management System
TECHNOLOGIES .NET Framework 2.0, ADO.NET, ASP.NET, AJAX, VB .NET, Infragistics 2.0, Citrix server API, Crystal Reports
www.scnsoft.com
Customers & Testimonials
Success Story
The Customer, a world leader in food safety, water quality and environmental diagnostic tests, wanted to develop a product that would analyze the chemical composition of substances.
CHALLENGE
SOLUTION
RESULT
ScienceSoft’s team designed the architecture of the complex solution. Charm control software is designed to analyze the chemical composition of substances. It can be installed into a standalone computer or a laptop, and it operates the analyzing instrument in a remote mode. The software has various functions for carrying out chemical tests. It allows to set personal settings, receive test results, send reports via e-mail and print reports out. The user can perform different roles (administrator, laboratory assistant or report viewer) depending on the one assigned to the software.
The Customer was highly satisfied with the quality of the software delivered. Moreover, adding hi-tech product into its portfolio enabled the Customer to get to a higher level.
Charm Control System
TECHNOLOGIES C++, MS Visual Studio, COM, ActiveX, ODBC, SQL, MS Access Sp3a.
www.scnsoft.com
Presentation Plan
• Company and Services
• Customers and Testimonials
• Service Delivery and Team
www.scnsoft.com
Service Delivery & Team
How we engage
DEVELOPMENT, TESTING & CUSTOMIZATION:
- Fixed price
- Time and Material
- Offshore development center
MAINTENANCE & SUPPORT:
- Time and Material
- Pre-paid support
- 24/7 Help Desk (Support Center)
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FIXED PRICE
• The best choice for middle-sized project• The scope of the project is defined• Timelines are aggressive
TIME AND MATERIAL
• Most suitable for middle-sized and large projects• Maximum control over deliverables and the team
OFFSHORE DEVELOPMENT CENTER
• An extension of the customer’s in-house software development team• The dedicated team is interviewed and pre-selected by the customer• The team adopts customer’s practices and methodologies of software
development and project management
Service Delivery & Team
Development, Testing & Customization - Contract Types
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Service Delivery & Team
Maintenance & Support - Contract Types
TIME AND MATERIAL• suitable for ongoing support of the existing
application/system and minor features development;
• end-of-the-month payments based on the work actually done.
PRE-PAID SUPPORT• good choice for ongoing support of existing
systems and minor features development;• payment in advance for a bunch of hours at a
reduced hourly rate.
24/7 HELP DESK (SUPPORT CENTER)• a dedicated team of technical support specialists;• occuring problems are solved on an ongoing
basis;• monthly flat rate payment.
www.scnsoft.com
Why ScienceSoft?
• Unique domain expertise gained throughout dozens of knowledge-intensive projects
• 7+ years of experience in your business• Optimal combination of IT and Science• Trustworthy reputation among our clients (including
CambridgeSoft, Conworx, Baxter, Charm Sciences, Inc)• Compliance with GAMP 5 standards• A team of professionals with unique combination of
scientific background, fluency in English and programming skills
• Flexible support hours• No culture differences
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Your benefits
• Rapid cost reduction• More time to strengthen core
business process• Higher customer satisfaction
and retention• Reduced operational and
recruitment costs resulting in higher revenue
• Increased support time span
SCIENCESOFT, INC.2 Bedy Str.
220040 Minsk, BelarusPhone: + 375 17 293 3736
Email: [email protected]
Web: www.scnsoft.com
Want to learn more?
Contact us today!
SCIENCESOFT OYHitsaajankatu 22
00810 Helsinki, FinlandPhone: +358 50 388 3000Email: [email protected]
Web: www.scnsoft.fi