emu support a presentation by giselle stanton collection information manager- standards and support...
TRANSCRIPT
EMu Support
A presentation by
Giselle Stanton
Collection Information Manager- Standards and SupportCollection Information ServicesThe Museum of New Zealand Te Papa Tongarewa
Overview
The Museum of New Zealand Te Papa Tongarewa
Engaging the EMu users
Delivering and managing in-house EMu support services
Museums open the door to a new digital era, but are your staff ready to step out?
The Museum of New Zealand Te Papa Tongarewa
The Museum of New Zealand Te Papa Tongarewa is a forum for the nation to present, explore, and preserve the heritage of its cultures and knowledge of the natural environment in order to better understand and treasure the past, enrich the present and meet the challenges of the future
Te Papa’s Collections
Natural Environment
Fish
Molluscs
Birds
Crustacea
Land mammals
Plants / Botany
Insects
Marine invertebrates
Marine mammals
Fossil vertebrates
Reptiles and Amphibians
Humanities Collections
Art
History
Pacific Cultures
Taonga Maori
Collected Archives
Museum Archives
Photography
The Collection Staff
Art and Collection Services Matauranga Maori
History and Pacific Cultures Natural Environment
CuratorsCollection managers
CuratorsCollection managers
CuratorsCollection managers
CuratorsCollection managers
Imaging - Acquisitions - Loans - Copyright - Collection Information - Conservation
Exhibitions & Education (2008)
Survey Monkey http://www.surveymonkey.com
The Survey : Understanding the Users
39% of respondents use KE EMu on a daily basis11.9% of respondents use KE EMu once a month
Once a month 11.9%
Once a fortnight 3.4%
Once a week 5.1%
Two to three times a week20.3%
Daily 39%
Hourly 20.3%
KE EMu Self Evaluated Competency
0
5
10
15
20
25
30
35
I am a Competent userof the KE EMu
database.
I know the basics of theKE EMu database.
I dont understand thedifference between
modules
I dont understand! Computers are difficultfor me.
Series1
48% know the basics
43% rated themselves as competent
Data entrySearching
ReportingSorting
CreatingLists Creating
Groups Copying /Ditto-ing Editing
Shortcuts &Commands Other
(pleasespecify)
S1
0
5
10
15
20
25
30
Series1
“ Which of the following KE EMu functions would you like to learn more about?”
Creating lists (24)
Sorting (23)
Creating Groups (23)
Searching (22)
Reporting (18)
Copying ditto-ing Editing (16)
Shortcuts and Commands (9)
Data entry (9)
“Support is excellent. The newsletters are very good and excellent for future reference. More training always welcome! “
“The system seems so vast that it is at times unwieldy and - with underdeveloped knowledge/user skills - difficult to navigate.“
“EMu help has always been excellent - although sometimes emailing back and forth to explain a more complicated problem/request can be time consuming.”
Training available on request
Refresher Training 2 hrs
Loading Media 3hrs
Shortcuts and Commands 1hr
Advanced Searching 1hr
Data Entry 1hr
Thesaurus 1hr
Collection Process Training (being developed)
Loans
Acquisitions
Exhibitions and experience
EMu HelpApproximately 120 requests per month
Email Assistance: [email protected]
One-on-one help and training: EMu Clinic every Wednesday, Cable Street 9-12am and Tory Street 2-5pm.
Group Workshops: Available on request contact [email protected]
EMu Help Service
EMu Support Tracker Template
I have inadvertently created two MA_I records for images that don't exist.
In collection events, can you please globally change Hen & Chickens to Hen and Chickens.
Annoyingly I find that collection event for M.58360 is still "restricted". Can you please link this to the same CE as M.58341
Please fuse multiple taxonomy entries for the following under SPECIES
Alcithoe sp.Allodiscus sp.
Ammonicera sp. 1Buccinulum sp.
Cytora sp.Diala sp.Gari sp.
Kellia sp. 1Lepidotheuthis sp.
Limaria sp.Lissarca sp. 1Maorithyas sp.
Mitrella sp.
Audit of staff activity in KE EMu
New Catalogue/ Collection Records
total for quarter: 5,160 new records.
Sorted by "Department"
1. 155 Archives - Collected
2. 5 Archives - Museum
3. 739 Art
4. 467 Birds
5. 9 Crustacea
6. 38 Fish
7. 93 Fossil Vertebrates
8. 250 History
9. 697 Insects
10. 2 Marine Mammals
11. 1904 Molluscs
12. 29 Pacific Cultures
13. 122 Photography
14. 638 Plants
15. 10 Reptiles and Amphibians
16. 2 Taonga Maori
5160 Total
EMu Support Continue to deliver training and support.
Continue to clean-up inconsistent data, improve help services and in the next year shift the priority to developing standards.
Te Papa Catalog Manual guided by the standards in
Cataloging Cultural Objects,2006
The Collection Processes will be based on the SPECTRUM model.
•The Museum of New Zealand Te Papa Tongarewa •Engaging the EMu users
•Delivering and managing in-house EMu support services