empowher case study in spirit of women saint john's

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WHEN SAINT JOHN’S WAS LOOKING FOR A NEW, COST-EFFECTIVE AND INNOVATIVE WAY TO REACH WOMEN LOOKING FOR THESE SERVICES ONLINE THROUGH SEARCH ENGINES SUCH AS GOOGLE, THEY TURNED TO EMPOWHER, AN AWARD-WINNING HEALTH MEDIA COMPANY FOR WOMEN, FOR HELP. For six decades, Saint John's Health Center in Santa Monica, CA, has been providing families with quality care in a nurturing, respectful atmosphere that ad dresses the needs of the entire patient mind, body and spirit. Saint John’s provides a full spectrum of treatment and diagnostic services. In particular, they are committed to Women’s Health Services, including Urology, Hormone Treatments and Breast Cancer. e Company’s website provides visitors access to one of the largest women’s health and wellness content libraries on the web, as well as the largest online community of women discussing their health and wellness issues. Nearly three million women came to EmpowHER.com in 2009. Over 12 million are expected to visit the site in 2010. EmpowHER helped Saint John’s by creating a Patient Education Center microsite, aording visitors the opportunity learn about them by viewing videos produced by EmpowHER’s production team.ese videos featured some of Saint John’s doctors answering questions relating to their spe- cialties. Doctor’s like Alice Chung, MD, Assistant Direc- tor, Breast Center, John Wayne Cancer Institute at Saint John’s Health Center consider this technique very valu- able. “My primary concern is making sure patients un- derstand the best options for their health and wellness, and to ensure that they are comfortable with their selec- tion of the right practitioner, right procedure and proper aftercare for themselves. With EmpowHER, I have the opportunity to share my education, research and signi- cant surgical experience over the years with women who need my help, and need it now,”she notes. is targeted, educational approach cultivated impressive results for Saint John’s. “Our EmpowHER campaigns provided us with a solid 4:1 return on investment. EmpowHER stands out among its peers. ey have provided us rich content that is targeted to well-informed and highly- interested healthcare consumers,” said Greg Harrison, Administrative Director, Marketing & Business Development, Saint John’s Health Center.In addition, within the rst ve months, the campaign generated 6,000 hits to Saint John’s web sites, 200 calls to the Breast Center oce, 22 patients and seven inpatient surgeries. To learn more about EmpowHER’s Patient Education Centers, go to: empowher.com/pec spiritofwomen.org EmpowHER Case Study: Steering Saint John’s Health Center to Online Success 3

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EmpowHER, the 5th largest women's health and wellness online media company, is showcased in a recent Spirit of Women magazine. The article details how EmpowHER has helped Saint John's reach HER and get 4X the ROI.

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Page 1: EmpowHER case study in Spirit of Women Saint John's

WHEN SAINT JOHN’S WAS LOOKING FOR ANEW, COST-EFFECTIVE AND INNOVATIVE WAY TOREACH WOMEN LOOKING FOR THESE SERVICESONLINE THROUGH SEARCH ENGINES SUCH ASGOOGLE, THEY TURNED TO EMPOWHER, ANAWARD-WINNING HEALTH MEDIA COMPANYFOR WOMEN, FOR HELP.

For six decades, Saint John's Health Center in SantaMonica, CA, has been providing families with qualitycare in a nurturing, respectful atmosphere that ad!dresses the needs of the entire patient ! mind, bodyand spirit. Saint John’s provides a full spectrum oftreatment and diagnostic services. In particular, theyare committed to Women’s Health Services, includingUrology,Hormone Treatments and Breast Cancer."e Company’s website provides visitors access to oneof the largest women’s health and wellness contentlibraries on the web, as well as the largest onlinecommunity of women discussing their health andwellness issues. Nearly three million women came toEmpowHER.com in 2009.Over 12 million areexpected to visit the site in 2010.EmpowHER helped Saint John’s by creating a PatientEducation Center microsite, a#ording visitors theopportunity learn about them by viewing videos producedby EmpowHER’s production team."ese videosfeatured some of Saint

John’s doctors answering questions relating to their spe-cialties.Doctor’s like Alice Chung,MD,Assistant Direc-tor,Breast Center, JohnWayne Cancer Institute at SaintJohn’s Health Center consider this technique very valu-able. “My primary concern is making sure patients un-derstand the best options for their health and wellness,and to ensure that they are comfortable with their selec-tion of the right practitioner, right procedure and proper

aftercare for themselves.With EmpowHER, I have theopportunity to share my education, research and signi$-

cant surgical experience over the years with womenwho need my help, and need it now,”she notes."is targeted, educational approach cultivatedimpressive results for SaintJohn’s. “Our EmpowHERcampaigns provided us with asolid 4:1 return on investment.EmpowHER stands outamong its peers. "ey haveprovided us rich content thatis targeted to well-informed and highly-interested healthcare consumers,” saidGreg Harrison, Administrative Director,Marketing & Business Development,Saint John’s Health Center. In addition,within the $rst $ve months, the campaigngenerated 6,000 hits to Saint John’s websites, 200 calls to the Breast Center o%ce,22 patients and seven inpatient surgeries.To learn more about EmpowHER’sPatient Education Centers, go to:empowher.com/pec

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EmpowHERCase Study:Steering Saint John’sHealth Center toOnline Success

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