empowering work relationships
DESCRIPTION
TRANSCRIPT
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Bret L. Simmons, Ph.D.www.bretlsimmons.comEmpowering Work RelationshipsArvato Digital Services
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In the next hour…• Empowerment: the evidence• Work relationships: REALity
check• Applications• Questions
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What is empowerment?
Why does it matter?
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EmpowermentThe ability to make decisions and take
action
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Empowerment: Outcomes
• Attitudes–Satisfaction–Commitment
• Behaviors–Performance–Innovation–Citizenship
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Empowerment
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Empowerment: Antecedents
Work environmentPerson
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Empowerment:Positive Leadership
TrustAuthenticity
Support
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Empowerment:Managerial Practices
TrainingRecognition
Participatory decision making
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Empowerment:Support
Information sharingAccess to resources
Fairness
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Empowerment:Work Characteristics
Interesting workVariety of tasks
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Empowerment:Personality
Locus of controlSelf-efficacySelf-esteem
Emotional stability
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Application #1 - Empowerment
1. Do you want to be more empowered?
2. List three things you can do in the next 30 days to improve your ability make decisions and take action.
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What do you know about good work
relationships?
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R.E.A.L. Work Relationships
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REAL Relationships
• Interdependent partnerships–Autonomy–Support–Challenge –Promises
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Responsibility
• Foundation of interdependence• Unless and until you assume full
responsibility for yourself, you force others to assume responsibility for you
• Performance– Master your current job– Continuously improve how that job is done
• Caring
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Expectations
• Framework of interdependence • Know what’s expected of you• Share your expectations of others with
them• Make this a team activity• Promise to deliver
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Accountability
• Binding strength of interdependence • Two principles
– Always starts with you: performance, caring, expectations, encourage and enable others
– When you look at others, look for solutions rather than blame
• Don’t look the other way when it matters
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Learning
• Fulfillment of interdependence • Core performance technology• If you stop learning and growing, you
will increasingly become either a burden or a stranger to others at work
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Application #2 – REAL Relationship
• Who is the most interdependent person you know at work? How does this person’s interdependence affect others at work?
• Are you dependent, independent, or interdependent in your work relationships? How does your style of relating affect others at work?
• Are you really learning and growing at work? Name one thing you are doing better now than 3 months ago.
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Questions?
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Bret L. Simmons, Ph.D.www.bretlsimmons.com
Empowering Work RelationshipsArvato Digital Services