empowering people and the industry - iata · 7 8 iata training centers iata training centers are...
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As the leading provider of global aviation training solutions and professional development programs, IATA Training and Development Institute (ITDI) develops human capital for tomorrow’s air transport industry.
Our internationally recognized programs reflect the changing needs of our industry, and cover all areas of the aviation industry including: air navigation services, airline management and aviation law, airports, aviation security, cargo and dangerous goods regulations, civil aviation management, ground operations, environment, organization and human performance, quality and airline operations, revenue accounting and control, safety, and travel and tourism.
We harness the power of technology to bring you a wide variety of training vehicles that are innovative, flexible and cost-effective.
Empowering People and the Industry
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With over 350 partners around the globe, IATA training is easily accessible – no matter where you may be in the world. ITDI provides flexible training options and guidance designed around you and your goals.
Global, Academic and Industry Partners
Industry Partnerships
Harvard Business Publishing Boston, Massachusetts
Stanford Center for Professional DevelopmentStanford University, California
University of GenevaGeneva, Switzerland
Nanyang Technological UniversitySingapore
GlobalReach
30+diplomas
50locations
150countries
300instructors
300+course offerings
400global partners
10 000trained through IATA Training Centers every year
55 000trained through IATA Global Training Partners every year
An investment in your employees generates immediate returns.
RETURN ON INVESTMENTInvesting in employees not only provides them with an improved skill-set by which to work more effectively and efficiently, but instills a level of confidence among clients, shareholders and other important stakeholders, resulting in an even more impressive bottom line for you.
ITDI training solutions offer a smart, cost-effective way to update and fill your skills gaps to improve your output and meet the demands of the future. Over 80% of our students have said they would recommend an ITDI course to their colleagues.
1global training institute dedicated to your success
Academic Partnerships
Whether you would like to receive personalized training delivered by experts at one of our Regional Training Partners (RTP), instruction on e-learning material and publications through an Accredited Training School (ATS), or register for an exam at one of our Authorized Training Centers (ATC), we’re here to help you every step of the way.
• 15 Regional Training Partners (RTP)• 130 DGR Accredited Training Schools (ATS)• 220 Authorized Training Centers (ATC)
International Civil Aviation Organization (ICAO)Montreal, Quebec
CAE Inc. (CAE)Montreal, Quebec
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IATA Regional Training Partners (RTP)IATA Regional Training Partners are independent organizations that offer a selection of IATA classroom courses and diploma programs.
IATA carefully selects training partners to ensure the integrity and accessibility of our programs. Our network is continually expanding as we work to meet the needs of a growing industry.
Following is a list of IATA Regional Training Partners by region:
Ghana Civil Aviation Authoritywww.gcaa.com.gh
Kenya Airwayswww.kenya-airways.com
AFRICA
ASIA PACIFIC
EUROPE
LATIN AMERICA
MIDDLE EAST AND NORTH AFRICA
RUSSIA AND CIS
Asset Aviation Internationalwww.assetaviation.com
Singapore Aviation Academywww.saa.com.sg
Air Baltic Training Ltd.www.airbaltictraining.com
Turkish Airlines Inc. Aviation Academyhttp://akademi.thy.com
Miami Technology Group (MIATECH)www.miatech.net
TALMA Training Schoolwww.talma.com.pe
Arab Air Carriers Organizationhttp://www.aaco.org/Training
ASE Educationwww.aseeducation.org
Egypt Air Training Centerhttp://training.egyptair.com
Gulf Centre for Aviation Studieswww.gcas.ae
Gulf Aviation Academywww.gaa.aero
Non-Commercial Partners Aviation Center (NPAC)http://www.npac.ru/en/partnership/about
IATA Accredited Training Schools (ATS) are independent organizations authorized by IATA to deliver training programs in the field of Dangerous Goods Regulations.
ATS are entitled to deliver specialized technical and management training courses, such as:• Dangerous Goods Regulations - Initial• Dangerous Goods Regulations - Recurrent• Dangerous Goods Regulations - Awareness• Infectious Substances Regulations• Radioactive Materials
Partnership with IATA in the training field authorizes ATS’ to deliver IATA training courses locally and enables students and professionals to upgrade their professional competencies to IATA standards.
Becoming an ATSCriteria for endorsement are based on Section 1.5 of IATA’s Dangerous Goods Regulations and IATA’s Dangerous Goods Training Standard. Additionally, schools must undergo a rigorous review of teaching materials, tests and instructor credentials. To maintain endorsement, all schools must pass an annual re-accreditation review and may be audited at any time.
IATA Authorized Training Centers (ATC) are independent training facilities authorized to teach IATA Training Programs in the fields of Aviation, Travel and Tourism and Cargo and Dangerous Goods Regulations, including the following specific IATA Training Programs:
• IATA International Travel & Tourism Program• IATA International Cargo Training Program• IATA International Aviation Training Program• IATA - Harvard Leadership and Management Diploma• Stanford - IATA Aviation Management Certification
Program
ATCs recruit and train students, while examinations are organized and supervised by IATA coordinators located in the ATC’s country or region.
Becoming an ATCAuthorization is granted based on demonstrated instructional expertise in addition to the institution’s overall ability to provide quality training.
Accredited Training Schools (ATS)
Authorized Training Centers (ATC)
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IATA Training CentersIATA Training Centers are strategically located in every corner of the globe, in some of the world’s most celebrated cities: Beijing, Delhi, Geneva, Miami, Montreal and Singapore. All IATA training facilities offer modern, state of the art training facilities; and when you choose to study at an IATA Training Center you are guaranteed to receive training from IATA Registered Instructors, each of whom are experts in their fields.
Onsite facilitiesPrinters, WiFi Internet connection and quiet workspaces are complimentary for the duration of your stay at any one of our IATA Training Centers.
AccommodationCourse participants benefit from special rates with hotels near each IATA Training Center.
Training Solutions
Customized SolutionsAll ITDI courses can be adapted to your organization’s needs and delivered on your premises by an IATA trainer.
Instructor-led TrainingClassroom Training - courses spanning all areas of study are offered in 50 locations worldwide, including six state-of-the-art IATA training centers strategically located in Montreal, Miami, Geneva, Singapore, New Delhi and Beijing.
In-Company Training - experts in a variety of specialized fields offer onsite training for companies, tailoring content to suit their specific needs. Onsite training is extremely cost-effective for you and can be highly motivating for your employees.
Learning TechnologyMobile learning - course material is professionally developed to deliver comprehensive instruction, in keeping with ITDI’s high standards. The material can be accessed via CD-ROMS and e-books or delivered directly to the student with the revolutionary apple iPad™. These advanced learning solutions facilitate endless possibilities for students’ personal and professional growth.
E-learning - reduce costs and training time with this flexible, quick and easy option. Students can enroll anytime, study at their own pace and obtain the knowledge and skills they require to upgrade their professional competencies.
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Distance LearningTechnology
Instructor-LedLearning
IATA Training and Development Institute offers over 300 unique courses each year led by a world-class faculty of professionals who are subject-matter experts in their fields.
The classroom setting provides opportunities for participants to engage in practical training from top industry professionals and to exchange with peers from around the globe. Participants may study at one of our six IATA Training Centers or at one of fifty other worldwide classroom locations.
ITDI FacultyFrom program design to delivery, ITDI is at the leading edge of innovation and change. We work with professionals who are at the forefront of their diverse fields of expertise to shape the design and development of our courses.
With over 300 highly qualified instructors based around the world, our faculty boasts world-class professionals who are immersed in the culture of their host country. Every year IATA assigns senior IATA Subject Matter Experts (SME) to work as in-company trainers for clients situated in every corner of the globe.
Benefits of classroom training:• Learn from industry experts• Reinforce what you learn through case studies,
simulation exercises and other exemplary methods taught by IATA Registered Instructors
• Global networking: interact with professionals in your field
• Study from official IATA training and materials• Learn in modern, state of the art training facilities
Customized and cost-effective in-company training developed exclusively for your company’s needs.
Every single one of IATA’s classroom courses can be customized according your organization’s specific needs and delivered on your premises, whereever in the world you may be located. IATA offers multiple and single course packages that can be developed exclusively for you.
Benefits of In-Company training:• Expert instruction by IATA Registered Instructors• Customized courses• Training on your schedule• Training from the convenience of your office• Cost effective - benefit from group rates
In-Company Training
Classroom Training
IATA Learning Technology courses deliver comprehensive instruction to busy aviation and travel industry professionals. Our training solutions are interactive, learner-friendly, and available in a variety of convenient formats.
More than 30,000 young professionals each year gain the skills to maximize job opportunities across the aviation, cargo, and travel and tourism industry sectors through IATA’s Learning Technology programs.
Courses are available in the following formats:• eBook (formatted for all portable electronic devices)• Textbook• eLearning
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Certification and Diploma ProgramsIn these difficult economic times it is becoming increasingly important to differentiate one-self, resulting in an ever more specialized global marketplace. Earning a diploma in your respective industry segment will set you apart from the competition as a recognized specialist, increase your efficacy, and keep you on top of the latest techniques and developments in your area of specialization.
* A maximum of two courses successfully completed prior to registering for a diploma may be applied to any new diploma.
2. Register for required and elective courses specified by the diploma of your choice, and indicate whether you have completed one of the applicable courses in the past two years*.
1. Select a diploma 3. Complete all required and elective courses within a period of two years (unless indicated otherwise).
2years
Air Cargo ProfessionalRecognizing a new generation of global aviation leaders, able to operate across boundaries and lead our industry to future success.
Diplomas at a GlanceDiploma courses may be taken independently to earn an IATA certificate and/or applied toward a diploma.
IATA awards diplomas to those whom complete a combination of two required and two elective courses within a period of two years, unless otherwise noted.
Air Cargo Management
Required:• Air Cargo Management• Managing Air Cargo Operations
Elective:• Cargo Marketing Essentials• Cargo Revenue Management• Cargo Customer Service Excellence• Strategy and Negotiation for Air Cargo Professionals• Emerging trend in Cargo Technology• Cargo Security
Who can benefit:• Cargo and airlines analysts responsible for cargo business• Cargo and airlines managers• Regulators and Air Cargo industry stakeholders
Air Cargo Operations
Required:• Cargo Skills and Procedures• Dangerous Goods Regulations – Initial (Category 6)
Elective:• Advanced Cargo Skills and Procedures• Special Cargo Handling: Live Animals, Perishable, Temperature Sensitive• ULD Handling Fundamentals• International Customs Process and Documentation• Cargo Security
Who can benefit:• Entry level cargo operations staff• Cargo Customer Service Agents• Cargo Warehouse Agents• Station managers cargo operations• New cargo supervisors and cargo operations managers• Cargo training and development specialists
Cargo Revenue Accounting and Control
Required:• Cargo Interline Accounting and Control• Cargo Proration• Cargo Rating and Control• Cargo Sales and Revenue Processing
ITDI offers a wide range of diplomas covering all segments of the aviation industry. While any course may be taken on a stand-alone basis, we encourage participants to select a program leading to an IATA diploma. It is not necessary to commit to a diploma program at the outset. However, the earlier a diploma program is selected, the sooner IATA can work with you or your employees to help further professional development.
Diploma RequirementsThe curriculum is based on four courses related to a field or specialization. To obtain a diploma, one must successfully complete all required courses plus elective courses of his or her choice within a period of two years. Required and elective courses that have been successfully completed within the specified time frame may also be applied to a diploma of your choice*.
How to apply:
IATA Certification
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Dangerous Goods Regulations
Required:• Dangerous Goods Regulations – Initial (Category 6)• Cargo Skills and Procedures
Elective:• Infectious Substance Transport• Regulations on the Transport of Radioactive Material• Guidelines for Shipping Lithium Batteries by Air• Quality System for Dangerous Goods Operations
Who can benefit:• Airline acceptance staff, shippers and freight forwarders• Cargo training and development specialists• Ground handling and load control staff involved in the cargo chain• Regulatory compliance specialists• Personnel from the Departments of Transportation and Civil Aviation Authorities• Operations and station
IATA Air Cargo Diploma
Required:• IATA Cargo Introductory Course (Distance Learning)• IATA Air Cargo Rating (Distance Learning)• IATA Dangerous Goods Regulations (DGR) – Initial or Recurrent (Distance Learning)
Who can benefit:• Freight forwarders• Cargo agent• Cargo professionals• Cargo operations manager• Cargo supervisors• Cargo training and development specialists
IATA Diploma in Handling Special Cargo
Elective Courses:• Live Animals Regulations• Shipping Guidelines for Infectious Substances• Shipping Perishable Cargo• IATA Dangerous Goods Regulations (DGR) – Initial or Recurrent (Distance Learning)
Who can benefit:• Freight forwarders• Cargo agent• Cargo operations manager• Cargo supervisors• Regulatory compliance specialists• All Cargo professionals
Professional Training – Dangerous Goods Regulations
Required:• Dangerous Goods Regulations – Initial (Category 6)• Professional Skills for DGR Instructors (Category 6)• Dangerous Goods Instructional Techniques (Category 5, 8, 9, 10, 11, 12)
Elective:• Infectious Substance Transport• Quality System for Dangerous Goods Operations• Advanced Train the Trainer• Regulations on the Transport of Radioactive Material• Guidelines for Shipping Lithium Batteries by Air
Who can benefit:• Dangerous Goods instructors for categories 1, 2, 3 and 6 (DGR Acceptance level)• Dangerous Goods instructors for categories Category 5, 8, 9, 10, 11, 12• Dangerous Goods training and development specialists
Special Cargo Management
Required:• Live Animals Regulations• Shipping Perishable Cargo• Temperature Sensitive Cargo Handling• Dangerous Goods Regulations – Initial (Category 6)
Who can benefit:• Cargo agents• Freight forwarders• Airlines and cargo training specialists• Cargo operations managers and frontline supervisors• Cargo Product Managers responsible for Special Cargo Revenue
Supervisory Excellence – Air Cargo Professionals
Required:• Professional Air Cargo Supervisors• Advanced Cargo Skills and Procedures
Elective:• Dangerous Goods Regulations – Initial (Category 6)• International Customs Process and Documentation• Special Cargo Handling: Live Animals, Perishable, Temperature Sensitive• ULD Handling Fundamentals• Cargo Security
Who can benefit:• Cargo Operations staff with substantial cargo industry experience• Station managers and supervisors responsible for cargo operations• Cargo officers with air cargo experience
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COURSE HIGHLIGHTSAir Cargo Market Development for AirportsWorld cargo traffic will triple over the next 20 years, averaging 5.9% annual growth. Understanding challenges in the facilitation of air cargo business is of key importance for airport operations to develop the cargo business. This course focuses on assisting airport operations in the management of existing air cargo resources, maximization of potential air cargo opportunities and the enhancement of air cargo revenues.
Benefits:• Air Cargo Industry: Understand key issues that impact the long-term profitability of the industry; learn about emerging
trends and projections in global Air Cargo that will effect local markets; and obtain working knowledge of the key performance indicators used in the industry
• Regulatory Changes and Challenges: Learn about increasing security and customs mandates and gain working knowledge of how new security requirements affect airport cargo facilities
• Innovative, Collaborative Airport Infrastructure: Learn design trends at major cargo airports; acquire high-level knowledge of cargo products, how to design effective infrastructure that support them and become familiar with emerging technology in air cargo security
• Working Together – Partnership Opportunities: Learn who the key players in the air cargo industry are and how to successfully negotiate with them; and learn key strategies to attract air cargo to your airport
• Reduce business exposure through in-depth analysis of global government controls
Cargo Customer Service ExcellenceOnly the Great Survive – Creating Profit through Service ExcellenceGood service can’t be imitated. It’s either there or it’s not. Great companies know this and work hard to develop a service culture enabling growth of their long-term value chain. These forward-thinking companies recognize that by consistently delivering high-value service, they can gain competitive advantage.
Benefits:• Understand and Apply Service Value Chains in Air Cargo: Establish and end-goal: What is great service and how do
you know when you have achieved it?• Develop a Robust Air cargo Strategy that Fosters Ownership: Identify sources of value for customers,
understand the high cost of failure, and learn how to increase customer loyalty• Build a Service Culture in Air Cargo: Create and deliver differentiated services based on customers’ values, measure
and improve customer satisfaction, exceed customer expectations• Build a Strong, Adaptable Service Excellence Culture: Hire for attitude and train to develop skills;
communicate values, engage employees and create incentives to drive desired behaviors; lead by culture to generate business results
IATA Electronic Airwaybill (e-AWB)Become an expert in the implementation and usage of IATA electronic air waybill (e-AWB). Gain knowledge about the technology that supports e-AWB and how standardized messages facilitate communication between the shipper/freight forwarder, carrier and other important stakeholders.
Benefits:• Acquire pertinent knowledge concerning the implementation of e-AWB, core concepts and terminology• Learn how to operate the technology that supports e-AWB and understand how standardized messages facilitate
communication between the shipper/freight forwarder, carrier and other important stakeholders• Learn the necessary steps that carriers and shippers/freight forwarders are required to follow in order to successfully
adopt e-AWB• Facilitate implementation of e-AWB and ensure that access to resources is available to your organization
IATA ULD HandlingAcquire pertinent knowledge concerning aircraft Unit Load Devices (ULD), including: containers, pallets, nets and operations accessories for those whom are involved in baggage and/or cargo operations.
Benefits:• Learn what ULDs are, how ULDs work and why are they important• Learn how to store, handle and load various types of ULD• Learn how to build an airworthy load• Upon course completion, participants will understand how ULDs are designed, tested and certified as
airworthy• Facilitate implementation of e-AWB and ensure that access to resources is available to your organization
International Customs Process and DocumentationCompanies that understand Customs around the globe have a distinct market advantage. They eliminate delays, operate without fines and penalties, and have increased customer satisfaction and retention.
Benefits:• Understand Customs processes in: China, European Union, India, South America, and United States• Understand Customs paper and electronic requirements for airlines and freight forwarders• Learn how to develop effective internal processes and procedures that promote regulatory
compliance• Learn strategies and tactics to reduce and mitigate Customs fines and penalties
Live Animals RegulationsThis course is designed to teach participants how to use IATA’s Live Animals Regulations manual to ship live animals safely while complying with international standards.
Benefits:• Satisfy compliance standards and master the use of IATA’s Live Animals Regulations manual• Protect the safety and welfare of animals on the ground and in the air• Review and discuss special routings and animal behaviors• Identify and implement procedures to handle emergency situations• Understand the container design principles for live animals
Professional Air Cargo SupervisorSuccessful businesses know that investing in the next generation of leaders is critical in sustaining a competitive advantage and achieving corporate growth over the long term. IATA’s Professional Air Cargo Supervisor course equips supervisors with decision-making and execution skills necessary to excel as multifaceted leaders.
Benefits:• Foundational Skill Building: Develop interpersonal, communication and team-building skills to
promote a positive team environment• Cross-Functional Business Approach: Understand the basic cargo ecosystem and the regulatory
environment. Explore new ways and tools to manage day-to-day operations in an increasingly challenging environment as organizations face shrinking resources, intensifying competition, more price-sensitive customers and increased regulatory mandates
• Actionable Leadership: Through integrated exercises, analyze individual leadership decision- making challenges and learn how to drive results effectively. Learn supervisory techniques and build the confidence required to successfully manage day-to-day cargo operations
• Lead Change: Learn how to foster a climate that inspires change through personal leadership style, positive mindset and individual action
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*Prices in US dollars, before taxes.⁰Prices for E-Book version of course only.
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Entry level Professional level Management level Diploma Required Diploma Elective
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Shipping Guidelines for Infectious SubstancesGain technical ‘know-how’ concerning the shipment of infectious substances by air and other modes of transport, and learn the obligations that must be met under various regulations which govern the movement of infectious substances and patient specimens.
Benefits:• Gain technical expertise concerning the shipment of infectious substances• Study from current Infectious Substances Shipping Guidelines based on the latest IATA Dangerous Goods
Regulations Manual• Promote safe and efficient handling practices in the workplace• Facilitate shipments by ensuring compliance
Shipping Perishable CargoDue to ever increasing demand and the economic downturn, one of the biggest issues in Air Cargo today is the need to improve efficiency and cost-effectiveness. Through this course, participants will learn how to adequately ship all types of time and temperature sensitive goods in a compliant manner and will master the use of IATA’s Perishable Cargo Regulations.
Benefits:• Review techniques to better manage time and temperature sensitive cargo• Explore the latest industry trends and types of perishable commodities transported by air• Reduce business exposure through in-depth analysis of global government controls• Identify new market opportunities and improve service to existing markets by studying transport standards and
documentation
Strategy and Negotiation for Air Cargo Professionals“Strategic Negotiation” has a magical ring to it. But what does it really mean and how can you put it to work in your everyday environment?
Benefits:• Understand multiple competitive strategies in the Air Cargo market• Learn how to develop and manage a strategic position for your company• Learn how and when to implement the right strategy for maximum impact• Learn how to successfully negotiate with Air Cargo Professionals (i.e. Shippers, Freight Forwarders, Airlines, Ground
Service Providers and Regulators)• Understand, leverage and learn how to negotiate to achieve success and create a win-win
environment
IATA CARGO PROGRAM:www.iata.org/training/cargo
2012 Cargo Course ListCourse Title Description Method of
DeliveryCourse Duration(Days)
Non-Member Price*
Advanced Cargo Skills and Procedures
Learn advanced topics in air cargo operations to successfully manage the movement of freight through the global supply chain.
Classroom 5 $2,500
Air Cargo Management Learn the key elements necessary to run a great air cargo company. Classroom 5 $3,100
Air Cargo Management - University of Geneva Gain a 360° perspective on the air cargo business. Classroom 3 $2,500
Air Cargo Operations Essentials Gain a broad understanding of cargo agencies, airlines, and air cargo operations Classroom 8 $2,500
Air Waybill Rating Fundamentals Learn the basic cargo rating principles, rates and charges, advanced construction and combination principles. Classroom 5 $2,500
NEW! Cargo 2000 Gain a broad understanding of Cargo 2000 and how this quality management system is implemented in Air Cargo Industry Classroom 3 $2,200
Cargo Accident Investigation and Prevention
Focus on safety in a cargo environment by properly investigating accidents and developing effective prevention programs. Classroom 5 $2,500
NEW! Cargo Claims Handling Explore the latest trends and legal issues in Cargo Claims Handling. Classroom 3 $2,000
NEW! Cargo Customer Service Excellence
Good service cannot be imitated. Learn how to develop a service culture within your air cargo organization. Classroom 3 $1,900
NEW! Cargo Market Development for Airports
Learn key challenges in facilitating air cargo businesses at an airport. Classroom 3 $2,200
Cargo Marketing EssentialsLearn vital marketing principles and concepts used in the air cargo industry. Explore the application of various marketing strategies and their signifcance to an airlines bottom line.
Classroom 4 $2,500
NEW! Cargo Quality ManagementGain an edge on the competition. This course teaches a range of tools and techniques to enable you to implement a quality management culture in your organization.
Classroom 3 $2,200
Cargo Revenue Management Manage sales, pricing, inventory, and systems to capture revenue opportunities and remain competitive. Classroom 5 $3,100
Cargo Skills and Procedures Develop a solid foundation for your cargo career by learning the fundamentals of cargo skills and procedures. Classroom 5 $2,500
Dangerous Goods Awareness - Flight Crew and Load Planners
Gain a working knowledge and understanding of dangerous goods regulations. (Category 10) Classroom 2 $900
Dangerous Goods Awareness - Passenger Handling Staff and Cabin Crew
Gain a working knowledge and understanding of dangerous goods regulations. (Category 9 and 11) Classroom 2 $900
Dangerous Goods Awareness - Ramp and Warehouse Personnel
Gain a working knowledge and understanding of dangerous goods, their potential hazards and the procedures applicable to the tranport of dangerous goods by air. (Category 5 and 8)
Classroom 3 $1,200
Dangerous Goods Instructional Techniques
Design and deliver Dangerous Goods Awareness (Category 5, 8, 9, 10,11,12) training for your company using the IATA Dangerous Goods Regulations Manual.
Classroom 5 $3,100
Dangerous Goods Regulations - Initial
Learn about shipping dangerous goods, including: procedures, regulations, responsibilities, and best practices. (Category 6) Classroom 5 $1,700
2019
*Prices in US dollars, before taxes.⁰Prices for E-Book version of course only.
*Prices in US dollars, before taxes.⁰Prices for E-Book version of course only.
Legend
Entry level Professional level Management level Diploma Required Diploma ElectiveMembership Discounts are available. Please see page 23 for details.Please visit www.iata.org/training-2012 for course locations and dates.
NEW! Dangerous Goods Regulations - Shipper & Packers
Learn about shipping dangerous goods, including: procedures, regulations, responsibilities, and best practices. (Category 1 & 2)
Classroom 4 $1,500
Dangerous Goods Regulations – Recurrent
Revalidate your 24-month ICAO/IATA DGR requirement with the latest ICAO and IATA amendments and directives. (Category 6) Classroom 3 $1,200
Dangerous Goods Regulations (DGR) Instructor Refresher
Revalidate your 24-month ICAO/IATA DGR requirement with the latest ICAO and IATA amendments and directives. For DGR Instructors only (Category 6 )
Classroom 3 $1,500
Dangerous Goods Regulatory Updates Workshop
Remain well-informed and refresh your knowledge of IATA/ICAO Dangerous Goods Regulations. Classroom 2 $1,200
Dangerous Goods Regulatory Updates Workshop for DGR Instructor
Remain well-informed and refresh your knowledge of the IATA/ICAO Dangerous Goods Regulations for DGR Instructors. Classroom 3 $1,500
DGR Awareness /CAT 4/
This course is aimed at personnel who are not directly involved in handling dangerous goods (DG) about current DGR and procedures for transport of DG by air. The course reviews how to identify DG, hazard/handling labels and documents used for transportation of DG, and provisions for DG in passenger and crew baggage.
e-Learning/ ATC clasroom 1 $120
DGR Awareness /CAT 5 and 8/
This course is designed to train ramp and warehouse personnel to transport dangerous goods based on current IATA Dangerous Goods Regulations. Upon completion, participants will gain skills to identify classes of DG, hazard/handling labels, and DG package specification markings. Additionally, participants will learn how to recognize and identify potential hidden hazards in cargo and baggage, and will be aware of provisions for DG in passenger and crew baggage.
e-Learning/ ATC classroom 1 $120
DGR Awareness /CAT 9 and 11/
This course covers compliance requirements with respect to cabin crew and handling personnel in accordance with IATA DGR. Participants will learn the various dangerous goods (DG) classes, different hazard/handling labels, package and package specification markings, potential hidden hazards in cargo and baggage, provisions for DG in passenger and crew baggage, and DG emergency procedures.
e-Learning/ ATC classroom 1 $120
DGR Awareness /CAT 10/
Fulfill ICAO/IATA DGR Training requirements for flight crew and load planners. Participants will learn how to identify dangerous goods (DG), hazard and handling labels, package and package specification markings, provisions for undeclared DG in cargo and baggage, provisions for DG in passenger and crew baggage, and DG emergency procedures.
e-Learning/ ATC classroom 1 $120
IATA Air Cargo Rating
Advanced coverage of cargo rating principles, rates and charges in accordance with The Air Cargo Tariff (TACT), including: exploration of construction and combination principles, currency conversion rates, rounding off procedures, Air Waybill completion and proper declaration of goods.
Distance Learning/ ATC classroom
5 $240
IATA Cargo Courses with Harvard ManageMentor
In addition to IATA Cargo Courses you can enroll for 44 HMM modules, valid for 8 months. HarvardManage Mentor (HMM) incorporates state-of-the-art, media-rich content furnished by Harvard Business School faculty, global business leaders and practitioners in the field of leadership development. It is a valuable online reference that companies around the world trust to help boost individual and corporate performance by helping you handle the small and large Management & Leadership issues you may face.
Distance Learning/ ATC classroom and e-learning
at own pace
price of the applicableIATA Course+ $250
IATA Cargo Courses for IATA - Harvard Diploma
Develop your cargo career by choosing one of Cargo Introductory, Cargo Rating or DGR IATA Training and Harvard ManageMentor leading to the IATA-Harvard Diploma in Leadership & Management.
Distance Learning/ ATC classroom and e-learning
at own pace $1,150
Course Title Description Method of Delivery
Course Duration(Days)
Non-Member Price*
Course Title Description Method of Delivery
Course Duration(Days)
Non-Member Price*
IATA Cargo Introductory Course
Coverage of basic cargo procedures, including: operation of freight forwarders and airline cargo units, loading methods for various types of aircraft, Air Waybill completion and basic rating, IATA geography, TACT, AOG, and other cargo manuals.
Distance Learning/ ATC classroom
5 $310
IATA Dangerous Goods Regulations (DGR) - Initial
Learn how to apply IATA Dangerous Goods Regulations, including: coverage of legal requirements, responsibility of shippers, agents, and airlines; and techniques concerning preparation and process of dangerous goods shipments including: identification and classification of individual dangerous goods items, and coverage of “Shipper’s Declaration for Dangerous Goods.”
Distance Learning/ ATC classroom
at own pace $310
IATA Dangerous Goods Regulations (DGR) - Recurrent
IATA Dangerous Goods Regulations (DGR) - Recurrent A refresher course on IATA Dangerous Goods Regulations, participants will receive detailed reviews of updates within the current edition of the DGR Manual.
Distance Learning/ ATC classroom
3 $240
NEW! IATA Electronic Airwaybill (e-AWB)
Become an expert in the implementation and usage of IATA electronic air waybill (e-AWB). Gain knowledge about the technology that supports e-AWB and understand how standardized messages facilitate communication between the shipper/freight forwarder, carrier and other important stakeholders, so that you can install e-AWB in your organization with ease.
e-Learning/ ATC classroom 1 $120
Infectious Substance Transport Learn technical aspects regarding shipping infectious substances by air. (Division 6.2) Classroom 2 $1,200
International Cargo Operations and Documentation
Learn skills to handle international cargo and become proficient in global regulatory and documentation requirements. Classroom 5 $2,500
NEW! International Customs Process and Documentation
Companies that understand Customs around the globe have a distinct market advantage. They eliminate delays, operate without fines and increase customer satisfaction and retention.
Classroom 3 $1,500
NEW! Introduction to e-freight Implementation
Explore IATA's e-freight program: the technology, readiness assessment, and how to implement the program. Classroom 3 $2,200
Lithium Batteries Transport Learn technical aspects regarding shipping lithium batteries by air. Classroom 1 $700
Live Animals Regulations
In-depth coverage of IATA’s Live Animals Regulations manual and its application, including: the safety and welfare of animals throughout the air transportation process process, coverage of different species and animal behavior, container design principles for live animals, and implementation of emergency procedures.
Distance Learning/ ATC clasroom
1 $310
Live Animals Regulations Gain working knowledge of IATA’s Live Animals Regulations manual to ensure animal safety and welfare on ground and in air. Classroom 3 $2,000
NEW! Managing Air Cargo Operations Master techniques to plan, build and manage world class air cargo operations. Classroom 4 $2,200
Pharmaceutical Cargo Handling Learn best practices in terms of handling pharmaceutical cargo, and review healthcare industry logistics needs and trends. Classroom 3 $2,000
NEW! Professional Air Cargo Supervisor Develop crucial management tools to lead and motivate your team to become more productive. Classroom 5 $2,000
Professional Skills for DGR Instructors
Design and deliver Dangerous Goods Acceptance (Category 6) training for your company using the IATA Dangerous Goods Regulations Manual.
Classroom 5 $3,100
Regulations on the Transport of Radioactive Material
Learn best practices concerning transportation of radioactive material by air. Classroom 1 $700
NEW! Safety Management Systems for Cargo
Develop and manage an integrated Safety Management System tailored for Cargo. Classroom 5 $2,500
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*Prices in US dollars, before taxes.⁰Prices for E-Book version of course only.
Membership Discounts are available. Please see page 23 for details.Please visit www.iata.org/training-2012 for course locations and dates.
Token Payment option
A convenient new token payment option has been developed to aid you in enrolling employees in IATA courses throughout the year via an easy, one-time fee:
Instructor-Led RegistrationTerms and Conditions for Classroom Registration
Registration DeadlineAll registrations must be received no later than 21 days prior to the course start date. Late registrations will be accommodated, provided seats are available.
Payments must be made without any set-off or counter claim and free of deduction or withholding. If you are required by law to withhold or deduct tax, then the amount of each invoice shall be treated as increased to the extent necessary to ensure that after any withholding or deduction IATA receives a net sum equal to the amount of the invoice.
Payment of feesFees are indicated per person and include course tuition and documentation.Fees do not include accommodation, meals or transportation.Fees are payable in US dollars and are published for:
NEW!
1. Simply call an ITDI center or sales representative to open an account.
2. Deposit the budget allocated toward your organization’s training needs.
3. You will then receive a traceable enrollment key number that can be forwarded to each employee whom would like to enroll in one of our courses.
Option 1:1. Visit http://training.iata.org/ signinup2. Create a student profile3. Select the courses you would like to take4. Pay by bank wire transfer, bank draft, check or money order
Option 2:1. Visit www.iata.org/training2. Select the course you would like to take3. Click on the “Prices and Registration” tab4. Click on the “Register” link5. Create a student profile6. Pay by bank wire transfer, bank draft, check or money order
Option 3:1. Call an IATA Training Center directly and register by telephone:
Montreal: +1.514.390.6777 Miami: +1 .305.779.9860 Geneva: +41.22.770.2820 Beijing: +86.10.8571.9262 Delhi: +91.124.4977111 Singapore: +65 64992293
Members:IATA/ICAO/ACI Members/IGHC Members/GSSA Members/IATA Partners/Airport Advisors
Developing Nations Status Members:IATA/ICAO/ACI Members/IGHC Members/GSSA Members/IATA Partners/Airport Advisors headquartered in Developing Nations (listed throughout as DNA).
Non-Members:All other parties not listed above
Shipping Guidelines for Infectious Substances
Learn about various regulations that govern the transport of infectious substances internationally. This course is focused on each step in the shipping process of substances that are classified in UN Division 6.2 including classification, identification, marking, labeling, packing and documenting shipments. In addition you will find information regarding the transport of “biological products”, “clinical waste”, and “exempt human & exempt animal” specimens. Training covers not only air transport, but also other mode of transport including sea, road, rail and courier systems.
Distance Learning/ ATC classroom
1 $310
Shipping Perishable Cargo
Gain advanced knowledge in transport of Time and Temperature sensitive goods, explore the latest industry trends and best practices for transportation of all types of perishable commodities. Learn transport standards, labeling, marking, storage, handling and documentation of perishable shipments. Acquire the necessary skills for Air Transport Logistic for Time and Temperature Sensitive Healthcare Products.
Distance Learning/ ATC classroom
1 $310
Shipping Perishable Cargo Gain working knowledge of IATA’s Perishable Cargo Regulations to ship perishables safely. Classroom 2 $1,500
Simplified Interline Settlement - Cargo
Understand the impact of SIS on Cargo Interline Billings and how to prepare for its implementation as per the ISPG. Classroom 5 $2,500
Simplified Interline Settlement - Miscellaneous
Understand the impact of SIS on Miscellaneous and UATP interline billings and how to prepare for its implementation as per the ISPG.
Classroom 5 $2,500
NEW! Strategy and Negotiation for Air Cargo Professionals
“Strategy Negotiation” has a magical ring. But what does it really mean and how can you put it to work? Classroom 3 $2,200
ULD Handling Awareness
A foundation for aircraft unit load devices (ULD), this course fulfills requirements outlined by IATA and aviation authorities regarding the safe operation of ULDs, including: containers, pallets, nets and accessories. Upon completion, participants will know how to identify and handle different types of ULDs , how to build an airworthy load and how to store, handle and load various types of ULD, leading to the reduction of expensive damage to cargo and aircraft.
e-Learning/ ATC classroom 1 $170
ULD Handling Fundamentals Gain the knowledge required to handle, transport and manage ULDs within your operations. Classroom 5 $2,000
Course Title Description Method of Delivery
Course Duration(Days)
Non-Member Price*
How to RegisterThree easy ways to register:
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Distance Learning RegistrationHow to Register
Two easy ways to register:
Option 1:1. Visit www.iata.org/training2. Select the course you would like to take3. Click on the “Prices and Registration” tab4. Click on the “Buy Now” button and fill in the required fields5. Pay with a major credit card (MasterCard, Visa, Amex), check, bank draft, bank transfer IATA Clearing House
Option 2:1. Register via email at: [email protected]
Membership DiscountsIATA Training and Development Institute offers special discounts to IATA Members and Strategic Partners around the world. Please refer to the lists below to see how your organization can benefit.
MembersThe following members receive a 15% discount off all regular priced IATA courses: IATA/IATA Member Airlines/IATA Strategic Partners/ICAO/ACI Members/IGHC Members/GSSA Members
Developing Nations Status MembersMembers whose organizations are headquartered in developing nations are eligible for a 30% discount off all regular priced IATA courses.
Strategic PartnersStrategic Partners receive a 75% discount off the first two seats of any IATA course within a given year.
Corporate ContactsDirect Sales by Region
Asia PacificMr. Lu LUODirect Sales RepresentativeTel: +65 6499 2311Email: [email protected]
China/North AsiaMs. Rachel ZHANGDirect Sales RepresentativeTel: +86 108 571 9351Tel: +86 13 90 11 92 355Email: [email protected]
Europe/Russia/CISMr. Vyron Manousos LOUPASISDirect Sales RepresentativeTel: +41 22 770 2565Mobile: +41 797351062Email: [email protected]
India/South AsiaMr. Gurjit GILLITDI Regional Training BusinessDevelopment ManagerTel: +91 124 4977111Email: [email protected]
The AmericasMs. Monica VEGH REQUENADirect Sales RepresentativeTel: +1 514 874 0202 ext 3540Email: [email protected]
Middle East/AfricaMr. Rabih KIKANOAssistant Manager, Direct SalesTel: +96 265 804 245 ext 1218Email: [email protected]
Product Management
Mr. Ismail ALBAIDHANIHead, Global Partnership and Learning Innovation, ITDIIATA Training and Development InstituteTel: +1 514 874 0202 Ext. 3632Email: [email protected]
Mr. Maurizio ANICHINIHead, Instructor-led Learning, ITDIIATA Training and Development InstituteTel: +41 22 770 2845Email: [email protected]
Mr. Elin LAMBREVProduct Manager, CargoIATA Training and Development InstituteTel: +1 514 874 0202 ext. 3462Fax: +1 514 390 [email protected]
Ms. Isabella ANDERSONProduct Manager, Cargo and DGR TrainingIATA Training and Development InstituteTel: +41 22 770 2895Fax: +41 22 770 2681Email: [email protected]