empower your stores with omnichannel clienteling. clienteling functionality for one-to-one...

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©2014 Samsung Telecommunications America, LLC. Samsung, SAFE, Super AMOLED and Samsung Solutions Exchange are trademarks of Samsung Electronics Co., Ltd. Other company names, product names and marks mentioned herein are the property of their respective owners and may be trademarks or registered trademarks. SAFE (Samsung For Enterprise) is a mark for a Samsung device tested for security and specifically configured with enterprise use in mind. For information about Samsung’s SAFE program and the security solutions tested with a SAFE device, please refer to www.samsung.com/us/safe. This is not an endorsement or recommendation by Samsung Telecommunications America, LLC, Samsung Electronics Co., Ltd. or any of their affiliates of any third-party products or services. Please conduct your own due diligence on the third-party solution providers. Raymark Mosaic Clienteling Award-winning Mosaic Clienteling puts customer-centric retailing at your fingertips. Mosaic Clienteling is an in-store, associate-facing relationship selling system for retailers. It is designed to provide the knowledge of the enterprise across channels to associates on the store floor at the point of decision. Key Features • Customer profile information, including virtual closet and transaction history; promotions and loyalty; notes and preferences; contact page and client permissions; wish lists; statistics; and more • Clienteling tools, including templates; client lists; workflows and tasks; prospecting tools; customer search and add; and extensible dashboard with social media links • Handheld tasks and communications, including templates for SMS, phone and email; tasks; client notes; preferences, surveys and alerts; contact history; profile search and creation; appointment scheduling; and calendar Key Industries and Business Functions Retail and Point of Sale Customer Benefits • Rapid ROI: Achieve rapid ROI with proven techniques that will bring about increases in traffic, conversion, average transaction value and even gross margin within timeframes as short as a few months • Build loyalty: Mosaic Clienteling is a proven solution that empowers retailers to build customer loyalty with omnichannel clienteling functionality for one-to-one relationship selling • Hardware independence: As new devices, form factors and operating systems become available, the application’s HTML5 technology will enable it to run on various device types. A handheld task and communication component also exists that can be used securely on associate-owned devices • Extendable functionality: Mosaic Store Platform is extendable, enabling retailers to enhance or add onto the existing features and functionality • Faster training and deployment: Increase training and deployment speed by configuring the application’s layouts, labels and look so that it becomes a custom tool without the added expense of custom development • Sell more and boost margins: Improve stock movement and achieve higher margins with intelligent cross-selling and upselling and customer-centric features, including wish lists, outreach tasks and more For more information, visit raymark.com. The Samsung difference is clear. Form Factor – Variety of tablet and smartphone options in multiple sizes SAFE Enterprise-grade, IT-compliant mobile platform for secure business use Brilliant Display – Samsung Super AMOLED ® displays are easy to read Empower Your Stores With Omnichannel Clienteling.

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©2014 Samsung Telecommunications America, LLC. Samsung, SAFE, Super AMOLED and Samsung Solutions Exchange are trademarks of Samsung Electronics Co., Ltd. Other company names, product names and marks mentioned herein are the property of their respective owners and may be trademarks or registered trademarks. SAFE (Samsung For Enterprise) is a mark for a Samsung device tested for security and speci� cally con� gured with enterprise use in mind. For information about Samsung’s SAFE program and the security solutions tested with a SAFE device, please refer to www.samsung.com/us/safe. This is not an endorsement or recommendation by Samsung Telecommunications America, LLC, Samsung Electronics Co., Ltd. or any of their af� liates of any third-party products or services. Please conduct your own due diligence on the third-party solution providers.

Raymark Mosaic ClientelingAward-winning Mosaic Clienteling puts customer-centric retailing at your � ngertips. Mosaic Clienteling is an in-store,

associate-facing relationship selling system for retailers. It is designed to provide the knowledge of the enterprise across

channels to associates on the store � oor at the point of decision.

Key Features• Customer pro� le information, including virtual closet and

transaction history; promotions and loyalty; notes and preferences; contact page and client permissions; wish lists; statistics; and more

• Clienteling tools, including templates; client lists; work� ows and tasks; prospecting tools; customer search and add; and extensible dashboard with social media links

• Handheld tasks and communications, including templates for SMS, phone and email; tasks; client notes; preferences, surveys and alerts; contact history; pro� le search and creation; appointment scheduling; and calendar

Key Industries and Business Functions Retail and Point of Sale

Customer Bene� ts• Rapid ROI: Achieve rapid ROI with proven techniques that

will bring about increases in traf� c, conversion, average transaction value and even gross margin within timeframes as short as a few months

• Build loyalty: Mosaic Clienteling is a proven solution that empowers retailers to build customer loyalty with omnichannel clienteling functionality for one-to-one relationship selling

• Hardware independence: As new devices, form factors and operating systems become available, the application’s HTML5 technology will enable it to run on various device types. A handheld task and communication component also exists that can be used securely on associate-owned devices

• Extendable functionality: Mosaic Store Platform is extendable, enabling retailers to enhance or add onto the existing features and functionality

• Faster training and deployment: Increase training and deployment speed by con� guring the application’s layouts, labels and look so that it becomes a custom tool without the added expense of custom development

• Sell more and boost margins: Improve stock movement and achieve higher margins with intelligent cross-selling and upselling and customer-centric features, including wish lists, outreach tasks and more

For more information, visit raymark.com.

The Samsung difference is clear.

Form Factor – Variety of tablet and smartphone options in multiple sizes

SAFE™ – Enterprise-grade, IT-compliant mobile platform for secure business use

Brilliant Display – Samsung Super AMOLED® displays are easy to read

Empower Your Stores With Omnichannel Clienteling.