employment and hr training academy brochure - boyes … · employment and hr training academy ......
TRANSCRIPT
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Employment and HR training academy
“Really valuable and informative.”
Abbots House Abbey Street Reading RG1 3BDTel +44 (0)118 959 7711 Fax +44 (0)118 957 3257
Training is important. Training does work.
Contents
Employment and HR training academy
Our training courses
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Why choose Boyes Turner? 3
Who will benefi t from our training? 3
How Boyes Turner trains 4
Our standalone courses
Business immigration training
Soft skills training
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Webinars and e-learning
Create your own course - Boyes Turner bespoke
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Boyes Turner HR masterclass 15
To fi nd out more 17
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Head of HR
“The whole day was interactive, interesting and really informative...great clarifi cation of current knowledge...it was a really enjoyable day.”
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Employment and HR training academy
Effective, relevant, commercial Having managers who understand their legal roles and responsibilities towards their people are key to a successful team and organisation. Our employment and HR training courses and approach to training aims to give managers the knowledge and confi dence to lead by example and raise the importance of employment relations issues within their teams and across the organisation. We also deliver relevant and up to date courses for HR professionals and HR teams.
You benefi t from:
• Up-to-date legal know-how
• Commercially focused, engaging and practical training relevant to your organisation and sector
• Our experience of real life cases
• Messages being taken seriously as they are delivered by our employment lawyers who are also experienced trainers
• Soft skills courses and coaching delivered by qualifi ed HR specialists
• Reinforcing the message that you consider HR and management training to be important
• Defences in some employment tribunal claims
By letting us create, prepare and deliver training you are free to focus on your day-to-day strategic concerns.
Training is important. Training does work.
This brochure explains our approach to HR and employment law training as well as details of our training courses.
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Our training coursesOur wide offering means that you will fi nd something that suits both your needs and budget. We offer:
• Full day and half day standalone courses. These are offered at competitive rates at a location of your choosing
• Bespoke courses designed with your organisation’s specifi c objectives in mind
• “Lunch and learn” sessions - bite sized courses which run over a lunchtime giving a focused discussion of key employment law issues
• Webinars and e-learning programmes run to your specifi c training needs
• Mock employment tribunals or meetings - mock events which bring real cases to life
• Specifi c courses focusing on business immigration issues, such as document verifi cation and workplace visas
• Soft skills and people management courses delivered by HR specialists
• Specifi c awareness courses aimed at the HR and business community
• An HR masterclass – a two day course aimed at HR professionals, delivered at our Reading offi ce
All of our employment law courses carry CPD accreditation.
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Managers, employees, HR professionals, in-house legal teams and senior leadership teams benefi t from employment law training. Training can be used either as a fi rst step to compliance for new managers or as a refresher for more experienced personnel. Training is also useful when rolling out new policies or procedures as we can train to your employment handbook.
Remember… training will give your organisation possible defences in employment tribunal claims.
Who will benefi t from our training?
“Very knowledgeable course leaders.”
Why choose Boyes Turner?
We provide effective, relevant and commercially focused employment law and HR training courses. We believe what sets us apart from other legal training providers is our common sense and practical approach to training. We ensure our legal training courses – and our trainers - are accessible to employees, managers and HR at all levels of seniority and experience. We use fi rst-hand knowledge and examples to bring employee relations issues to life.
Our Employment and HR Training team consists of practising lawyers who have fi rst-hand experience advising organisations directly as well as representing employers at employment tribunals. We work daily with HR professionals and business managers in many sectors and for organisations of various sizes. Our soft skills training is delivered by HR specialists who are part of our NetworkHERO.
We know the problems you face and we know how to help you avoid them.
We understand that organisations have their own legal services providers or in-house lawyers. Boyes Turner’s employment and HR training is aimed to be complementary to that. We know it takes time to create, prepare and deliver a training session – our training eam can take on this responsibility.
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Our training is always delivered by a qualifi ed lawyer or HR specialist. Our trainers are engaging, accessible and interactive. We welcome discussion, questions and feedback.
We deliver training in person at your premises. This means that we can work to your own timetable and avoid travelling time for managers. For businesses who operate in different locations, or who would like to provide an offsite venue for training, we can host in our own offi ces or at another location which is convenient for you. Where face-to-face training isn’t possible we can also provide e-learning services, such as webinars.
We use a variety of methods to deliver our training depending on what best suits the particular course and your requirements. Training can be provided in full day or half day courses depending on the nature of the course or the numbers of delegates. Training can also be delivered as workshops, mock employment tribunals or role play disciplinaries, for example.
We have a “can do” approach and try and instil the same in the people we train. We focus on the positives of employee and management engagement and give managers or HR the confi dence and tools necessary to deal with diffi cult employee situations.
We also run “lunch and learn” training sessions. These are focused sessions run over a lunch time where we pick on one particular theme, for example, “absence management” or “managing disciplinaries”. It is chance for managers and HR to gain a fl avour of the subject matter and legal risk areas before embarking on a longer day-long training session.
How Boyes Turner trains
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“All very interesting. Thought it was excellent - and not boring!!!”
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We offer standalone courses covering the following topics:
• Employment law for managers
• Equality and diversity
• Confl ict conundrums - disciplinary and grievance procedures
• Managing absence
• “Think before you tweet” - the employment law implications of social media
• Staying out of the court room - managing the employment tribunal process
• Managing poor performance
• Strategic impact of employment law - for HR professionals and managers
• Using contracts of employment as a business tool - confi dentiality, restrictive convenants and IPR
• Managing diffi cult conversations
• Key employment contracts and policies
• Bribery Act - applying the law to your expenses policy
• Staff representative training
• Drugs and alcohol monitoring in the work place
“Excellent format with lots of interaction and being given useful facts.”
Our standalone courses
Our standalone courses start from £3,000 +VAT for a full day and £1,750 +VAT for a half day (see end for details).
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Employment law for managersAn overview of key employment law issues for managers highlighting day-to-day roles and responsibilities from recruitment through to managing exits. A course designed to improve communication between management and HR and to reduce grievances, disciplinaries and other workplace problems. The course aims to save management and HR time, as well as costs to the business as a whole. This course will give those new to management or experienced managers the confidence to deal with employment law issues at an early stage.
Course content This course covers key issues such as:
• Recruitment, the interview process, data protection issues
• The importance of promoting equality and diversity in the workplace
• The importance of drafting and following contracts and policies
• How to manage disciplinary and grievance procedures effectively
• The consequences of failing to manage employee relations issues
Equality and diversityThe need to know about how to achieve equality and diversity in the work place is not new but is ever present and constantly evolving. We focus on the Equality Act 2010 and raises awareness of the protected characteristics and the types of discrimination and discriminatory behaviour covered by legislation. We will also cover the importance of promoting “wanted” behaviours in the workplace and stress the personal liability aspects of breaching equality laws.
This course is a MUST and helps organisations demonstrate their commitment to and promotion of equal opportunities.
Course content
• The Equality Act 2010 and protected characteristics
• Forms that discrimination can take
• The consequences of breaching equality laws
• Promoting the “wanted” behaviours
• The importance of disseminating equality across the workplace and leading by example
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Conflict conundrums – disciplinary and grievance procedures
The course covers conflict management and the importance of following a fair procedure before making a disciplinary or dismissal decision. We focus on the fair reasons to dismiss as well as providing a step by step guide to the disciplinary and grievance processes. We discuss the importance of following your organisation’s own internal procedures and the ACAS Code of Conduct and also look at the role of grievances and mediation in resolving workplace conflict.
Course content
This course provides answers to some of the key questions we are regularly presented with, including:
• How should managers distinguish performance from conduct issues
• How does an investigation process work
• When can a manager suspend and what are the consequences of suspension
• What is the statutory right to be accompanied
• How do managers make decisions about disciplinary sanctions
• What is a grievance and how to effectively manage a complaint
• What is the role of HR in disciplinary and grievance processes
Managing absenceWe focus on absence management as a separate topic from performance management. We look at the differences between short term and long term sickness absence and the indicators and outcomes of the different types of absence. We look at other forms of absence, such as emergency leave. We also cover when to seek advice from external sources such as occupational health. Finally, we look at the risks of ignoring sickness absence and give practical guidance on how managers can influence and manage the absence process. We also discuss exit options and solutions.
Course content
• The different types of absence
• Tools necessary to implement an effective return to work strategy
• Disability discrimination aspects of managing sickness absence
• Role of occupational health and taking external advice
• Step by step guidance to tackling absenteeism in your organisation
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“Think before you tweet” – the employment law implications of social media
Facebook, Twitter, LinkedIn – social media has taken over the business world! This course examines the pros and cons of social media from an employment law angle. It includes the use of LinkedIn and issues of contact ownership on termination, the issue of private -v- public use of social media and twitter and how to investigate and carry out a disciplinary process when your policies are breached. This is an important standalone course for managers and also for organisations that are embarking on a social media campaign or who are concerned about the use of social media in their business.
Course content
• What are the pitfalls of social media for your organisation
• What is the line between public and private use of social media
• When can an organisation take action for inappropriate private use
• The importance of social media policy and what to include
• The use of LinkedIn and ownership of contacts made during employment
• Following a fair disciplinary process
Staying out of the court room – managing the employment tribunal process
This course provides an overview of the employment tribunal process including document disclosure; giving evidence as a witness; and, outcomes and consequences of the litigation process. A must for any managers or HR professionals who may be called to give evidence at tribunal!
Course content
• How the employment tribunal process commences
• The role of ACAS and early conciliation
• The obligation of disclosure during the litigation process and the steps managers have to take to search for relevant documents
• The role of the witness in the employment tribunal process from the preparation of witness evidence to cross examination
• Settlement options
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Managing poor performanceFocusing and emphasising the important role of the manager in day-to-day performance management. We look at appraisals and how managing performance should be seen as a day-to-day function and not just when performance dips. It is designed for managers, HR professionals or those stepping up to management.
Course content
• Focusing on skills needed to improve management and team performance
• Positive performance management
• How to implement an effective appraisal system
• What are the benefits of setting clear expectations and objectives
• What data/evidence is necessary in an effective performance management process
• How poor performance interacts with sickness and absence management
• The ‘can’t do’ versus the ‘won’t do’
Strategic impact of employment law – for HR professionals and managers
A course to provide HR professionals and business managers with the skills needed to advise the board of directors on operational and strategic issues which impact upon HR, or which have an HR focus.
Course content
• Employment issues arising from acquisitions and business sales
• Contract outsourcing, in-sourcing and tendering and restructuring
• Review of the TUPE regulations and their relevance to business sales, acquisitions and the change of service providers
• Due diligence and consultation obligations, terms and conditions and the risks of harmonisation and taking “measures” in a TUPE transfer
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Using contracts of employment as a business tool – confidentiality, restrictive covenants and IPR
How can your organisation make its employment contracts and policies more commercially effective and recognise that employment contracts are business tools? What are the risks to your business of a senior employee joining a competitor or seeking to poach your clients? Is your business protected contractually in this situation? Are your contracts of employment – particularly for senior, client facing personnel – fit for purpose? We look at confidentiality, protecting intellectual property rights and post termination obligations such as restrictive covenants, as well as notice provisions within the contract of employment. We discuss how organisations can protect themselves in a competitive employment and recruitment market.
Course content
• Understanding the commercial risks of employees leaving employment without business protection clauses in their contracts of employment
• What is the relationship between express and implied business protection clauses
• What business protection clauses should your employment contract contain – and why these are important
• The risks of breaching contracts of employment on termination
Managing difficult conversations Tackling the conversations that no-one else wants to have often falls on the shoulders of management or HR. We look at difficult conversations such as performance management to exit. We focus on termination discussions and settlement agreements.
Key employment contracts and policies What is the contract of employment? How do employment contracts differ from employment policies? How does the employment relationship differ from other working arrangements such as the self-employed? How can organisations change contracts and policies and what are the steps to consider and risks to watch out for?
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Bribery Act – applying the law to your expenses policy
We look at the key aspects of the Bribery Act 2010 including how to spot a ‘bribe’, what could be considered a ‘bribe’, how managers and organisations can protect themselves during a tendering or contracting process, the penalties of falling foul of the Bribery Act, and how to draft and implement an effective bribery and expenses policy. Part of the process of compliance with the obligations under the Bribery Act is to provide training.
Staff representative training Specific course for staff representatives in a collective redundancy or TUPE transfer. Advice on their obligations as staff representatives. A must for any organisation embarking on a collective consultation process.
Drugs and alcohol monitoring in the workplaceWe look at the legal issues concerning workplace drugs and alcohol monitoring – what, when and how? When should disciplinary be taken or is abuse a medical issue? Focus on Data Protection Act 1998 and how to record and store results.
Modern slavery - NEW COURSEA specific course which looks at the difficult operational issues of modern slavery and the transparency of supply chains. An important area of law for organisations and one which carries tough penalties if an organisation gets it wrong.
Gender pay gap - NEW COURSEFind out how the new gender pay gap rules and new legislation will affect your organisation. New rules come into force in April 2017! We offer awareness training, help in preparing and analysing the data to prepare the necessary calculations and also write your organisation’s GPG report.
“It was all fascinating and gave good tips to take forward.”
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Right to work and document verifi cation checksWe look at the latest Home Offi ce compliance rules around document verifi cation checks and the right to work. This is a legally complicated and high risk area for organisations. Those organisations which employ workers illegally could face fi nes of up to £20,000 per employee. There is also potentially huge reputational damage for getting it wrong. We will provide interactive and practical training session to ensure HR and managers have the proper procedures in the place to protect the organisation.
An employer’s guide to immigration and visasThis course explains the current UK work visa requirements together with explaining the role of the licensed sponsor in the immigration and right to work process. In this course, our Business Immigration team gives an overview of the UK’s immigration system and practical and engaging training to help HR and managers understand their responsibilities and obligations to any non-EEA national employees.
“Easy to understand and insightful .”
“Learned a lot, information given was key to helping me understand the importance of document verifi cation.”
Business immigration training
Our Business Immigration Team runs specifi c courses which look at the high risk area of document checks and verifi cation as well as business immigration issues more generally. A failure to comply with Home Offi ce rules could lead to signifi cant fi nes for an organisation as well as damage to reputation.
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Webinars and e-learning
Our training does not have to be delivered face to face. Where organisations run multi-site operations or as a fi rst step to people training, you might want to consider webinars or e-learning. Our training team can draft bespoke webinars to suite your training needs. These can either be pre-recorded or broadcast “live” by us or scripted allowing for you to deliver or record.
At Boyes Turner, we understand that sometimes training is needed which focuses on “soft skills”. That is why we have developed a range of courses delivered by our network of HR consultants through Boyes Turner’s NetworkHERO. Let us fi nd the right HR consultant for your specifi c training needs.
Examples of the types of courses we offer include:
• Driving high performance
• Time management
• Communication skills and assertiveness
• Negotiation skills
Our HR consultant led sessions can be run either as full or half day courses or as part of a “lunch and learn” session. We can also “mix and match” a training programme which includes both a legal and a soft skills focus.
Our soft skills training courses start from £2,000 +VAT for a full day and £1,200 +VAT for a half day (see end for details).
Soft skills training
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Whilst all Boyes Turner’s employment and HR training courses are tailored and delivered to suit all levels of management, regardless of the level of pre-existing HR knowledge, we can also go further than this.
We understand that your organisation may have its own requirements when it comes to training and that you may need a course or a topic covered to suit your particular business sector or specifi c business or training need. Our employment and HR training team can work with you to provide a truly bespoke course to fi t within a current training programme you are running or looking to introduce, or be designed to suit a specifi c set of circumstances.
One size does not always have to fi t all.
Our bespoke training courses start from £5,000 +VAT for a full day’s course. See further details below.
Create your own course - Boyes Turner bespoke
“The quiz was very useful. Topics covered were relevant and pertinent to current and existing issues.”
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The Boyes Turner HR masterclass is a series of courses designed especially for and aimed at HR professionals – catering for experienced personnel as well as those who are new to HR or those who are returning to a career in HR. Our masterclass course is a step by step guide to HR management and employment law. The course attracts CPD accreditation. What sets this course apart is that it is aimed directly at HR focusing on HR’s roles and responsibilities in terms of guiding business managers through the HR systems and processes to ensure compliance.
Our “masterclass sessions” are run in small groups and focus on issues in greater detail. Details of the topics covered in the masterclass:
Day 1
• How do we defi ne the employment relationship – how does it differ from other working relationships?
• How to spot an employment contract and what key clauses do you need to know – and why
• The importance of employment policies and encouraging compliance
• Recruitment and the role of HR
• Key risk areas – an overview
• Managing absence and employee engagement
• Managing conduct and the role of HR in process management
• Managing performance (a particular focus on the role of HR in the performance improvement and appraisal processes)
• HR curve balls
• The redundancy process – pitfalls and process
Boyes Turner HR masterclass
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Day 2
• Equality and discrimination in the Workplace Act
- Focus on protected characteristics and family friendly rights
• Conducting a grievance investigation and managing the grievance process
- What to do if a grievance is raised about you?
• Dealing with claims and employment tribunal procedure
• An overview of forthcoming employment legislative changes and what to look out for
The price per delegate for the 2-day Masterclass is £600 +VAT. Discounts may be available for multiple bookings.
For those interested in attending the masterclass course, which is run over 2 days at our offices, and for forthcoming dates, please contact Emma O’Connor, Head of HR Training - Employment team on 0118 952 7284 or [email protected].
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For more information about Boyes Turner’s Employment and HR Training Academy or our Training Team, please visit our website www.boyesturner.com. To discuss your organisation’s training needs please contact Emma O’Connor, Head of Training - Employment Group on 0118 952 7284 or at [email protected].
The prices quoted for our standalone, business immigration, soft skills and bespoke courses are calculated on the ratio of 1 trainer to up to 20 employees. Should delegate numbers exceed this, or if required, 2 or more trainers are needed we would discuss additional costs with you. Other courses may attract a different charge so please speak to us. Should you require any changes or additions to our courses or training services or any “mix and match” courses or training, we would discuss additional charges with you. Webinars and e-learning services are charged differently depending on requirements. Our masterclasses are also charged separately. Prices include delegate packs, where applicable. We would also charge for travel disbursements but not our travel time. All charges are plus VAT.
To fi nd out more
The Boyes Turner employment law podcast Visit www.boyesturner.com/employmentpodcasts or search the iTunes store for “Boyes Turner”
@btemplaw and @btmediation
Search Linkedin groups for “Boyes Turner”
Abbots House Abbey Street Reading RG1 3BDTel +44 (0)118 959 7711 Fax +44 (0)118 957 3257
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