employer to employer immigrant employment council of bc presents 2012 leaders’ summit on immigrant...
TRANSCRIPT
Employer to Employer
Immigrant Employment Council of BC presents
2012 LEADERS’ SUMMITON IMMIGRANT EMPLOYMENT
SEPTEMBER 18, 2012
Cliff Yeo
Canada Safeway
In 1929, first 5 stores opened in Canada
Today, one of the largest food and drug retailers in Western Canada
214 stores from Thunder Bay to Victoria
24,000 employed; 9,000 in BC
Focused on providing world-class service to every customer
Safeway – Jobs and Careers
Meat cutters
Deli clerks
Bakers
Cashiers
Grocery / Produce Clerks
Pharmacists & Technicians
Starbucks Barista
Service Clerks
Gas bar clerks
Recognition
Top Employer for Workplace Diversity from Canadian Immigrant Magazine
Cultural Diversity Award for Business from DIVERSEcity
Award of Merit from S.U.C.C.E.S.S.
Leadership in multiculturalism & workplace equity from MOSAIC
THEO BC Employer’s Award
Best Practices Award from the GVBLN
Employer Award from BC Gov for leadership (10 x 10 Challenge)
Canada's Best Diversity Employers distinction
Strength through Difference
At Safeway, we recognize and celebrate the uniqueness of each employee and customer.
We truly believe that the diversity of our workforce allows us to be a stronger and more innovative company.
Diversity
“The reason we want diversity in our workforce
is because we want diversity of thought”
Steve A. BurdChairman, President & CEO
“The reason we want diversity in our workforce
is because we want diversity of thought”
Steve A. BurdChairman, President & CEO
Differences are Valued Culture, ethnicity, family background,
race, religious beliefs, gender,
sexual orientation, gender identity,
education, age or generation,
languages spoken, marital status,
physical, mental or learning disabilities, hobbies, interests,
beliefs and affiliations
Woven into the Fabric
Executive Leadership
Diversity Education
• Workshops
• Diversity Web Site
• Profiles in Diversity Series
• Multicultural Calendar
• Diversity Library
• Cultural Heritage &
Foods Video Series
Network Groups
Diversity Advisory Boards
Mentoring
Recruitment Initiatives
Leadership Accountability
Community Involvement
through the Safeway
Foundation
A Cultural Shift
“Creating and managing a diverse workforce is a process, not a destination.”
R. Roosevelt ThomasBeyond Race and Gender
Defined
Diversity The mix of ways our employees are different.
Inclusion Making the mix work for us to ensure that all people
feel they belong, and can engage and connect through work with the goals and objectives of the company.
Issues for the Employer
Understanding all aspects of diversity and workplace inclusion– Business case
– Where to start
– What to do
– How to handle
– Who to contact
Bridging worlds
Trust is not earned through the web, but with an extended hand.
Something as universal as a smile can bridge worlds.
Rewards
For our employees, their Perspective is valued
Job satisfaction is increased
Differences are viewed as assets
Rewards
Our stores and offices benefit from More effective managers
Reduced employee conflict
Higher customer satisfaction
Improved problem solving
Lower turnover
Strengthened teamwork
Increased productivity
Rewards
Our bottom line improves from Return on investment
Ability to deliver superior service
Control of expenses
Increased sales
Tap into the Talent
Don’t just support, but promote and celebrate
workplace diversity and inclusion.
Become a stronger company.
Our neighborhood and yours