employer branding- vijt chaturvedi

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    initial employer 'rand aareness& and continuing throughout the tenure o# employment& e%en e$teninto retirement3 /mployer 'randing is a distinguishing and rele%ant opportunity #or a company to

    di##erentiate itsel# #rom the competition creating its 'randed #actors as its 0SP #or employee satis#acand happiness resulting in retention& producti%ity and e##iciency3

    :e%eloping an image as an employer is part o# employer 'randing3 ,urning that image into a orkinrelationship 'eteen an organi4ation and its potential recruits is a process3 0nderstanding that

    relationship is o#ten a process o# disco%ery&. says ;o Bredell& senior partner at ;2, Speciali4ed

    -ommunications3 .Sometimes employers need a 'rand& 'ut hat they really need is to disco%er ha

    A corporate understanding of employer Branding concept across the $lo%e

    +merican /$press& -isco Systems& +mgen& Star'ucks& and Intel& all o# hich ha%e recei%ed recognit

    ,he List o# 7"" Best -ompanies to 2ork #or in +merica are leaders in /mployer Branding as ell3 .,share the common trait o# treating their employees 'etter than their peers in their industries& and a

    in%est hea%ily in employee training and de%elopment&. states Hornung 3

    -ompanies ho don6t in%est in de%eloping an e##ecti%e /mployer Brand ill& in the long run& 'e less#inancially success#ul than those ho are3 +s stated 'y &tates 'oltzen& .,hey ill not 'e a'le to reor retain the high9per#orming employees they ill need to run a success#ul 'usiness3.

    ())( $allup surveyreported that less than a 1uarter o# +merican orkers are #ully .engaged. in t

    ork& costing the 0S economy ) per year3 8allup sur%eys in 8reat BritFrance and Singapore re%ealed similar #indings in 5""*3

    ,he sur%eys re%ealed that more than ?"@ o# British orkers lack any real commitment to their Ao'sa 1uarter o# those 'eing .acti%ely disengaged&. or truly disa##ected ith their orkplaces3 8allup est

    that acti%ely disengaged orkers cost the British economy 'eteen =*35 'illion (

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    Chairperson* Placements& at the I-F+I Business School3 -ompanies no send students o# pre%ious'atches as 'rand am'assadors to talk a'out the ork atmosphere& groth opportunity& salary and o

    attractions that companies o##er3

    Rishi #as* Career,et-onsulting& a consulting #irm that has 'een connecting engineering colleges

    corporate& has had a di##erent e$perience ith entry9le%el employees3 .2e ha%e seen that in the topcolleges& it6s the salary and the Ao' role that matters3 Brand name only comes third& 'ut in colleges

    are ranked 'elo the top 5"& salary and 'rand name are top 3,hus employer 'randing includes all

    tangi'le and non9tangi'le #actots that create satis#action 3

    $autam &inha* CE-* VA nfotech& a Bangalore9'ased I, recruitment #irm& says the 'rand namemost important #actor at entry le%el3 n a scale o# 797"& he says& most students ould place 'rand

    on top3 +n opinion that is also in#luenced 'y parental %ies& he says3 .+t campus placements& parenconsent plays a critical role3 Most candidates choose 'ig 'rands 'ecause o# this& unless o# course th

    ha%e speciali4ed in niche su'Aects like ro'otics hich 'ig 'rands may not o##er3 ,hus as per theorgani4ation re1uirements employer 'rand or the ,rust generating #actors should 'e culminated in t

    system3

    Employer %randing as the/ Right !it/ model

    /##ecti%e employer 'randing also helps in hiring& retaining the right stu##3 -onsidering that ?@ o# Aochanges are attri'uted to organi4ational incompati'ility& and one 1uickly recogni4es employer 'rand

    a critical #actor in e##ecti%e recruitment& says :onald :e-amp& - o# -omp Health 8roup& a healthsta##ing #irm3 ./mployer 'randing goes 'eyond a company6s reputation&. says >urt Mosley& %ice pres

    o# 'usiness de%elopment says that3. Becoming an employer o# choice and increasing retention rates

    means that an organi4ation6s 'randing message truly aligns ith the reality that e$ists #or its orke'ecause loyalty is no longer the dominant paradigm o# the employerEemployee relationship& attracti

    retaining talent relies much more on 'eing a'le to #ul#ill a di##erent promise& and that promise %aries

    organi4ation to organi4ation& depending on its culture& mission and a'ility to achie%e its goals3

    0no1ing Employees e2pectation: 3 he foundation for employer %randing

    2hen properly planned and e$ecuted& an employer 'randing initiati%e can generate li%ely dialogue'eteen an employer and its employees& 'uild a rationale #or a 6mutual orking arrangement6& and

    esta'lish compelling reasons to commit to the arrangement3 2hate%er is a corporate or an employeemployee e$pects the #olloing #rom employer9

    7) Fair treatment

    5) ,rust#ul and open channeled communication*) +'ility to pro%ide security and 'ene#its in present and #uture

    D) Planned and systematic career and succession planning) Moti%ating and morale 'uilding team and management

    C) Smooth :isciplinary procedure and I3R) /mployee 'ene#it oriented culture and practices

    ?) +de1uate talent ac1uisition & management& retention and utili4ation

    !) Proper ad%ancement and up gradation o# employees7") Participatory management

    77) Industrial democracy

    75) -larity in roles and goals7*) -learly de#ined authority responsi'ility charting

    7D) ,imely decision making

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    7) Impartial & #air and groth promoting organi4ation structure

    Creating the Right Mi2: #efining the Employment pac4age

    he Employment 5ac4age includes those that o#ten .close the deal. #or the

    Prospecti%e employee& such as #inancial compensation& orkEli#e 'alance& the /mployee6s role inorgani4ation and pro#essional de%elopment3 /%ery organi4ation as per its need & ork#orce & le%el o#

    competition and #orecasted demand or 'usiness plan should match its e$pectation Re1uirement min such a ay so that it 'ecomes easier #or 'oth employer and employee to create a per#ect 'rand

    resulting in satis#action3 It includes the #olloing

    76 !ocus onCulture and Environment: 3Itincludes items such as the physical orking en%ironmthe si4e o# the organi4ation& and the organi4ation6s approach to ork3

    5) Brand mage and Reputation: 3 It helps in esta'lishingintegrity33 ,he conse1uence o# a lack o

    integrity is the employee does not stay ith the organi4ation #or long& contri'uting to the organi4atiell 'eing3 ,o attract people to something you cannot deli%er is a aste o# your time and money3

    *) Management 5erformance9 It is a %ital part in the /mployer Branding process3 Senior managmust 'e committed and in%ol%ed in recruitment or the /mployer Branding process or it ill 'e a #ail

    3 + com'ination o# Functional& psychological& and /conomic 'ene#its hich a ne entrant e$pects3 'y creating a need 'ased employment package an organi4ation is 'ene#ited in to9ay3

    C3 It also helps in Attracting andrecruiting .the right. candidates

    Attending to shortages ithin the organi4ation

    Advancing retention rates and reduce turno%er Amplifying employee engagement& commitment& and per#ormance

    Employer %randing process

    ,he employment 'rand architecture as suggested 'y Ryan Estisthe chie# talent strategist #or N+S

    Recruitment -ommunications& an agency o# the Mc-ann 2orld 8roup #or 'ecoming an employer o# includes the #olloing steps 9

    7) 0nderstand your 'usiness o'Aecti%es

    5) Identi#y your talent needs3*) :etermine the employment 'rand attri'utes3

    D) Look #or synergy ith the corporate 'rand3

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    ) :e%elop a communications plan3C) :e%elop the messaging and creati%e content3

    ) /sta'lish metrics3?) /$ecute and e%aluate3

    ,aking these as the 'asic o'Aecti%es and criterion the process o# /mployer 'randing can 'e summar#olloing

    &tep 7 Concept 5hase

    *C" degree employer 'rand audit to determine the strength o# your current employer 'rand and to

    determine its le%el o# synergy ith your corporate 'rand and 'usiness o'Aecti%es3

    &tep ( #E&$, 5+A&E

    ,he :esign Phase is the process to #ormulate your employer 'rand strategy3 It includes 9

    8i6 #efining your Employer Value 5ropositions 8EV59s6

    8ii6#efining your EB

    ,he /BI is made up o# to components the /mployer Brand /mployee Plat#orm hich includes

    Recruitment J induction

    -ompensation and 'ene#its-areer de%elopment

    /mployee researchReard and recognition

    -ommunication systems

    2ork en%ironment

    Employer Brand &trategic 5latform

    Kour #irm6s mission& %ision J %alues

    -orporate Social Responsi'ility (-SR)

    Leadership

    -orporate reputation and culture

    People management policies and practices

    Per#ormance management

    Inno%ation

    iii6 he Corporate %rand3 the employer 'randing process and procedures should 'e aimed toar

    corporate 'randing so that 'etterment could 'e created not only among internal customers 'ut also

    among e$ternal customers and all stakeholders3

    iv6 Mar4et forces 3 Employer %randing process and techni;ues should %e aimed to1ards

    %uilding a positive image of the organization in e2ternal and internal environment e;ually

    &E5 < 3 ,E$RA-, 5+A&E

    ,hese may include

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    -areer e'site

    -ompany intranet

    -areers #air 'rochures

    -ompany nesletters

    Policy and procedures templates

    Recruitment ad%ertisingSponsorship

    &E5 = 3 EVA>"A-, 5+A&E

    ,he /%aluation Phase in%ol%es measuring the impact o# the /mployer Brand program

    +'o%e all the success o# any employer 'rand program depends on the e##iciency ith hich the neesituation #or designing& implementing and monitoring an employer 'rand program has 'een made3 N

    only a good understanding 'eteen the need& process& and inputs are re1uired 'ut the #ull utility cohen #ull ork#orce is 'ene#ited 'y it3

    mplementing employer %randing concept in organization

    Folloing steps help in #ruit#ul implementation o# employer 'randing process they are

    Set measura'le and attaina'le target #or employer 'randing hich should 'e de%elopment oriente

    Hire pro#essional ser%ices i# needed #or 'etter and result oriented acti%ities

    Identi#y the needs o# employees and design program as per the re1uirements3

    0ndergo sur%ey either attitudinal #or gathering in#ormation o# employees satis#action and needs3

    :esign a #ull proo# need 'ased support oriented and groth #ocused strategy hich ill help 'oth

    employee and employer #or de%elopment and promotion3

    Galidate the strategy ith key constituencies3

    &upportive factors in employer %randing

    7) +cti%e employee in%ol%ement5) -lear understanding o# hat your employees o# choice ant in an employer3

    *) + clear& honest& ongoing #eed'ack loop ith employees that ena'le you to continuously gatherin#ormation a'out organi4ational strengths and eaknesses

    D) + clear understanding o# hat needs you address ell& and hat ones you don6t

    ) + list o# organi4ational practices and policies that eaken your employer 'rand and those thatstrengthen it

    C) + list o# moment o# truth e$periences that help shape employees6 o%erall ork e$perience& and apicture o# ho ell you do in each area

    -utcome of effective employer %randing

    ,hus& /mployer'randing gi%es an organi4ation a competiti%e ad%antage3 /mployer 'randing is a too

    attract& hire& and retain the .right #it it also has an impact on shareholder %alue& creating positi%e hucapital practices& contri'ute to 'ottom9line3

    Strong employer 'rands ha%e employer %alue propositions (/GP6s) hich are communicated in comp

    actions and 'eha%iors and e%oke 'oth emoti%e (e3g3 I #eel good a'out orking here) and tangi'le 'e(this organi4ation cares a'out my career de%elopment) #or current and prospecti%e employees3 ,hes

    organi4ations segment and communicate /GP6s hich re#lect the image that the organi4ations ant

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    portray to its target audience3 + company6s employer 'rand is re#lected in the actions and 'eha%iorsleaders and is a##ected 'y company policies& procedures& and practices and the same hen ell plan

    and implemented results in pro#ita'ility o# organi4ations.

    Conclusion

    ,hus it can 'e concluded that not only there is a need o# creating a satis#action in minds o# employe(Internal customers) 'ut there is an urgent need o# creating this positi%ism in the minds # e$ternal

    customers and stakeholders3 ,he created image has to 'e monitored and sustain d in such a ay soill help in increasing pro#its as ell as ould create 'elongingness& pride& sel# actuali4ation and tru

    commitment in true ords and spirit3

    Ms. Vijt ChaturvediFaculty (HRM)

    C!A "niversity

    Source /9mail No%em'er 7& 5""