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  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    1

    Employee Compensation &

    Benefits Management-A Study on Singer Bangladesh Ltd.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    2

    Employee Compensation &Benefits Management:

    A Study on Singer Bangladesh Ltd.

    Prepared For:

    Abdul Kader Nazmul

    Assistant Professor

    American International

    University-Bangladesh (AIUB)

    Prepared By:

    Mohammad Azizul Haque Id: 10-94267-3 Sandra Heleny Sinthia Id: 11-94533-1 Md. Naimul Islam Id: 10-94001-2 S.M.Mustafizur Rahman Id: 10-94235-3

    Section: A

    Faculty of business Administration

    American International

    University-Bangladesh (AIUB)

    Date of Submission: 4th December,2011

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    3

    Date: 4th

    December,2011

    To

    Abdul Kader Nazmul

    Assistant Professor

    American International University-

    Bangladesh (AIUB)

    Subject: Submission of report on Employee Compensation & Benefits Management-A Study on Singer Bangladesh Ltd.

    Dear Sir,

    It is our great pleasure to submit the report on Employee Compensation & Benefits Management-A Study on Singer Bangladesh Ltd. This is a partial requirement of the course Human Resource Management. Despite of several limitations, we hope that the paper has attained its purpose to a considerable extent. We thank you for allowing us the opportunity to

    do the report on this topic.

    We have done our level best to complete this paper in time and with the quality of our

    expectation. We are thankful to you for giving us this opportunity. We hope you would be kind

    enough to accept our report. We will be happy to provide further clarification regarding this

    report.

    We hope that our report will aid to make concrete decision and live up to your expectation.

    Sincerely Yours,

    .............................................

    Mohammad Azizul Haque

    Id: 10-94267-3

    .............................................

    Sandra Heleny Sinthia

    Id: 11-94533-1

    .............................................

    Md. Naimul Islam

    Id: 10-94001-2

    .............................................

    S. M. Mustafizur Rahman

    Id: 11-94235-3

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    4

    Table of Contents

    1.0. Introduction

    1.1. Background of the Study 1.2. Rational of the Study 1.3. Objective of the Study 1.4. Methodology of the Study 1.5. Limitations of the Study

    2.0. Company Profile

    2.1. History of Singer 2.2. Mission, Vision, Value Statement & Management Philosophy 2.3. Board of directors 2.4. Product of Singer Bangladesh Ltd.

    3.0. Compensation & Benefits Management Analysis

    3.1. Compensation 3.2. Types of Compensation 3.3. Compensation as component of HRM 3.4. Job Evaluation 3.5. Job Evaluation Methods 3.6. Establishing pay structure 3.7. Board of directors 3.8. Establishing Compensation Plan 3.9. Executive Compensation

    4.0. Compensation Management Practice at Singer Bangladesh Ltd.

    4.1. Performance Based Evaluation measure 4.2. Compensation System of Singer. 4.3. Types of Compensation provided by singer 4.3.1. Direct Compensation Benefit provided by singer

    4.3.2. Indirect Compensation Benefit provided by singer

    5.0. Analysis & Interpretation of data

    6.0. Problems & Recommendation

    7.0. Conclusion

    8.0. References

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    5

    Acknowledgement

    First and foremost, we would like to thank to our course instructor of the Human

    Recourse Management, Abdul Kader Nazmul, Assistant Professor, AIUB, for the

    valuable guidance and advice. He inspired us greatly to work in this term paper.

    His willingness to motivate us contributed tremendously to our work. We also

    would like to thank him for his valuable time by helping us for this term paper.

    Mr.Abdul Kader Nazmul, lifted us up when we were not sure we would or could

    ever get to the finish line. Thank you for supporting us, for challenging us, for

    teaching us, but most of all, for believing in us. We honestly could not have done

    it without you and your help.

    Besides, we would like to thank the Singer Bangladesh Ltd. We are very thankful

    to them as they gave their precious time for us. Their cooperation really helps us

    to analyze and finalize this report.

    Finally, an honorable mention goes to our families and friends for their

    understandings and supports on us in completing this report. Without helps of the

    particular that mentioned above, we would face many difficulties while doing this

    project.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    6

    Introduction

    1.1. Background of the Study

    Human Resource Management (HRM) has never been as significant as it is today. Companies

    want to attract, retain and motivate brains to meet objectives. Today Humans are regarded as

    one of every companys assets so they need to be efficiently and effectively managed. One of

    the tools companies use to attract, retain and motivate its people is Compensation

    Management. Compensation is an integral part of human resource management which helps in

    motivating the employees and improving organizational effectiveness.

    Employees today are not willing to work only for the cash alone, they expect 'extra'. This extra

    is known as employee benefits. Also known as fringe benefits, Employee benefits are non-

    financial form of compensation offered in addition to cash salary to enrich workers lives.

    Human Resource is the most vital resource for any organization. It is responsible for each and

    every decision taken, each and every work done and each and every result. They should be

    managed properly and motivated by providing best remuneration and compensation as per the

    industry standards. The lucrative compensation will serve the need for attracting and retaining

    the best employees.

    So, Human Resource managers task is to carefully design the organizations benefit package.

    They have to plan about what benefits should offer to whom and on which basis? Definitely all

    the employees will not get the same benefit. A sales person and a receptionist will get different

    benefit but inadequate benefits do contribute to low satisfaction level and increase absenteeism

    and turnover in employees.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    7

    1.2. Rational of the Study

    Employee Benefit & Compensation is an integral part of human resource management which

    helps in motivating the employees and improving organizational effectiveness. An idle

    compensation & Benefit management system will help an organization significantly boost the

    performance of its employees and create a more engaged workforce thats willing to go the

    extra mile for an organization. That is why we have decided to do our report on Employees

    Benefit & Compensation management

    1.3. Objective of the Study

    Broad Objective:

    To know about the Employee compensation & Benefit management system.

    Specific Objective:

    1. To know the compensation & Benefit management system of Singer Bangladesh Ltd.

    2. To know the employee satisfaction level of Singer Bangladesh Ltd with the companys existing compensation & Benefit system.

    3. To identify the problem of compensation & Benefit management system of Singer Bangladesh Ltd.

    4. To provide the necessary recommendation about the compensation & Benefit package of Singer Bangladesh Ltd.

    1.4. Methodology of the Study

    Population and Sample: Among all the companies in Bangladesh one company

    (Singer Bangladesh Ltd.) is selected as a sample for this study.

    Among all the employees of Singer Bangladesh Ltd. 20 employees has been selected as

    a respondents.

    Sources of Data: Among primary and secondary source of data most of the data has

    been collected from the primary source-Face to face conversation with the manager and

    the officials.

    Analysis: In the analysis part tabular and graphical analysis has been done using MS-

    Excel.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    8

    1.5. Limitations of the Study

    1) Sometimes it will be difficult to find out the actual situation inside the company.

    2) Employees may not be provided proper information about compensation system of the

    organization.

    3) The topic is actually a confidential matter for some company. Thats why is may be

    hamper us to prepare a good report.

    4) Sometimes companies dont want to disclose their internal operations. If that will

    happen it may be hampering to prepare an accurate compensation system.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    9

    Company Profile

    2.1. History of Singer

    Singer is a well-established multinational firm with intense local recognition in consumer

    household durables. Basically, it is a retail firm, which gains a prestigious position over time.

    Mr. Isaac Merrit Singer in the New York city of U.S established it in 1851 with the innovation

    of the first practical sewing machine of the world. After that, observing the world wide demand

    Singer established its first overseas manufacturing unit in 1867 in England for reaching its

    increasing potential market. In 1885, Singer originated the higher purchase plan similar to the

    installment of time payment purchase plan for the less solvent housewives.

    Singer began its operation in this part (present Bangladesh) of the world in the early twentieth

    century during British India establishing 3 showrooms. By the time of the separation there

    were 23 showrooms. Now the company has 78 showrooms and about 96 exclusive agents all

    over the country. In around 1979, the company floated its share and became a public limited

    company. All through this time Singer was operating with only one product that is their sewing

    machine. In 1984 it enhanced its product range by introducing their Refrigerator to the

    industry.

    In the year 1991 they start the marketing of the Color Television and in 1994 VCP was added

    to the range. In 1995, washing machine was introduced to the consumer for test marketing.

    With the success of this, the management decided to set up the Washing Machine Assembly

    Factory at Dhaka, which started production from February 1996. With Washing Machine in the

    Singer Electronics Complex at Jhamur, Savar, Dhaka, Singer also assembles Color Television

    Black & White Television and Motor Cycle the assembly unit of which was established in

    2001 and went into commercial production from 13 February 2002.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    10

    2.2. Mission, Vision, Value Statement & Management Philosophy

    Mission

    Singers delegation is to improve the quality of life of people by providing comforts, and

    conveniences at an affordable price.

    Vision

    Singer wants to be the most admired and respected family company in the country.

    Value Statement

    Singer will continue to treat their employees with respect, in recognition of their contributions,

    as they are the assets of the company. Singer will ensure that high standards and quality are

    maintained in everything they do. Singer will continue to honor and maintain high ethical

    standards.

    Management Philosophy

    Singers management philosophy is to work for the betterment of society.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    11

    2.3. Board of Directors

    Chairman and Managing Director

    Mahbub Jamil

    Directors Corporate Office

    Stephen H. Goodman 5B, Road No.126

    Jim Kelly Gulshan-1, Dhaka-1212

    Akhtar Imam

    C.K. Hyder Singer Electronics Complex

    Tobias Brown Jhamur,Savar

    A. M. Hamim Rahmtullah Dhaka-1340,Banglades

    Company Secretary

    Mohd. Sanaullah

    Auditors

    S.F. Ahmed & Co.

    Chartered Accountants

    Bankers

    Dhaka Bank Ltd.

    Eastern Bank Ltd.

    Legal Advisor

    A. Imam and Associates

    Barristers and Advocates

    Registered Office

    39 Dilkusha Commercial Area

    Dhaka-1000, Bangladesh

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    12

    2.4. Product of Singer Bangladesh Ltd.

    SINGER SEWING MACHINE

    SINGER REFRIGERATOR

    SINGER TELEVISION (Color, black & white)

    SINGER WASHING MACHINE

    SINGER AIR CONDITIONER

    SINGER AUDIO SYSTEM (Radio, player, recorder)

    SINGER FAN

    SINGER OVEN

    SINGER IRON

    SINGER BLENDER

    SINGER MOTORCYCLE

    SINGER IPS

    SINGER Dish Washer

    SINGER Vacuum Cleaner

    Singer Instant Power Supply

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    13

    Compensation & Benefits Management Analysis

    3.1. Compensation

    Employees need to be compensated for Their Efforts based on volume of predication.

    Compensation refers to all forms of financial rewards received by employees. It arises from

    their employment. It occupies an important place in the life of the employee. It is a

    considerable cost to the employer. Compensation dissatisfaction can lead to absenteeism,

    turnover, job dissatisfaction, low performance, strikes and grievances. Majority of labor

    management disputes relate to compensation.

    Compensation refers to the extrinsic that employees receive in exchange for their work. It is

    composed of the base wage or salary and incentives or bonuses and benefit.

    Compensation is a key factor in attracting and keeping the best employees and ensuring that

    the organization has the competitive edge in an increasingly competitive world. The

    Compensation Management component enables to differentiate between the remuneration

    strategies and those of competitors while still allowing flexibility, control and cost

    effectiveness. It provides a toolset for strategic remuneration planning that reflects the

    organization culture and pay strategies, and it empowers line managers within a framework of

    flexible budget control. Compensation management allow to control bottom line

    expenditures and competitive and motivating remuneration , be it fixed pay, variable pay, stock

    options, merit increases, or promotion- in other words, total compensation.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    14

    3.2. Types of Compensation

    Compensation

    Direct Indirect

    Pay Incentives Benefits Services

    Base Pay Merit Pay

    Figure: Types of Compensation

    Direct Compensation is remuneration provided to employ in exchange for their labor and

    services. What makes it direct is that it is given to the employee without an intermediary.

    Under direct compensation.

    Pay: It consists of wages and salaries received for performance work. It can be base

    pay and merit pay based on job performance.

    Incentives: They are provided for the employees benefit, but is not given directly to

    the employee. Under indirect compensation there are two performing work. It con be

    piece wage, commission, bonus, profit sharing, stock option etc.

    Indirect compensations are provided for the employees benefit but is not given directly to the

    employee. Under direct compensation there are two types of compensation:

    Benefits are the payments addition to pay. They can be

    1. Pay for time not worked: paid vacation, holidays, leaves

    2. Protection Programs: Pension, Gratuity, Insurance etc

    3. Executives Benefit: Free Newspapers, telephone etc

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    15

    Service and Perquisites: They increase employees wellbeing at on cost or

    significantly reduced cost to employees. They can be

    1. Housing, transport, food

    2. Loans Childrens, education expenses

    3. Discount on purchases, credit cards

    4. Social-culture recreational activities; club subscriptions.

    3.3. Compensation as component of Human Recourses Management

    Compensation management consists of designing the lowest cost pay structure that will attract,

    retain, and motivate the competent employees and which is perceived as fair by the employee

    satisfaction.

    3.3.1. Objectives of compensation management

    The following are the objectives of compensation management:

    1. An ideal compensation system will have positive impact on the efficiency and results

    produced by employees. It will encourage the employees to perform better and achieve

    the standards fixed.

    2. It will raise the morale, efficiency and cooperation among the workers. It being just and

    fair will provide satisfaction to the workers.

    3. Sound compensation/ Rewards system bring peace in the relationship of employer and

    employees, collective bargaining generally focus on compensation issues

    4. The perfect compensation system provides platform for happy and satisfied workforce.

    This minimizes the labor turnover. The organization enjoys the stability.

    5. The business organization can think of compensation and growth if it has the support of

    skillful, talented and happy workforce.

    6. The sound compensation system is hallmarks of organization success and prosperity.

    7. The success and stability of the organization is measured with pay-package it provides

    to its employees.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    16

    3.4. Job Evaluation

    Job evaluation is one of essence of compensation administration and the establishment of pay

    structure. Job evaluation uses the information collected through ob analysis and systematically

    determines the value of each job in relation to all jobs within the organization. Job evaluation

    seeks to rank all the jobs in the organization and place them in a hierarchy that will reflect the

    relative worth of each and determines the organizations pay structure.

    3.5. Job Evaluation Method

    Job Evaluation

    Analytical Non Analytical

    Point Factor Ranking Classification

    Comparison

    Figure: Job Evaluation Method

    3.6. Establishing pay structure

    Once the job evaluation is completed, its data become the nucleus for the development of the

    organizations pay structure. This mean establishing pay rates or ranges that are compatible

    with the ranks, classifications or points arrived at through job evaluation. The pay structure can

    be determined through following process:

    3.6.1. Wage survey

    Wage survey is the systematic gathering of factual information on pay practices from

    comparable firms within or outside the industry. The gathered information gives an idea of the

    standard market practices which are used to set the actual wage level. The data can be

    generated or the organization can collect the data through secondary source such as

    publications, research firms or organization can generate the data through primary source such

    as conduction their.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    17

    3.6.2. Wage curves

    3.6.3. Wage Structure

    3.7. Incentive Compensation Plan

    In addition to the basic wage structure, organizations that are sincerely committed to

    developing a compensation system that is designed around performance will want to consider

    the use of incentive pay. Incentive can be paid based on individual, group or organization wide

    performance.

    3.7.1. Individual Incentives

    Individual incentives plan pay off for individual performance. Popular approaches include

    piecework plans, time-saving bonuses and commission.

    Under straight piecework plan, the employee is typically guaranteed a minimum hourly rate for

    meeting some pre established standard output. For output over this standard, the employee

    earns so much for each piece produced.

    Individual incentives can be based on time saved as well as output generated. As with

    piecework, the employee can expect a minimal guaranteed hourly rate, but in this case the

    bonus is achieved for doing a standard hours work in less than sixty minutes. Employees who

    an hours work in fifty minutes can do obtain a bonus that is some percentage of the labor

    saved.

    Sales personnel frequently work on commission basis. In addition to low wage rate, they get an

    amount that represents a percentage of the sales price.

    3.7.2. Group Incentives

    Each of individual incentive can also be used on a group basis. That is two or more employees

    can be paid for their combined performance. One problem with group incentives is that

    employees do not see them as being directly linked to their own behavior. The pay of the

    employee under group incentives is influenced by the behavior of others with whom that

    employee works.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    18

    3.7.3. Organization wide incentives

    The goal of organization wide incentive is to direct the efforts of all employees toward

    achieving overall organizational effectiveness. This type of incentive produces rewards for all

    employees based on organizational wide cost reduction or profit sharing.

    3.8. Executive compensation

    Executive compensation is significantly higher than the benefits given to the middle level

    managers and operational staff. This is how executive of business corporations are paid which

    includes basic salary, bonuses, shares, options and other company benefits. There are three

    components of executive compensation they are explained below:

    3.8.1. Executive Salary

    Top managers are expected to demonstrate good decision making abilities. Eventually the

    supply of qualified senior executives is scare, and organizations have bid up the price for this

    talent. They too must keep their salaries in line with the competition or potentially lose an

    executive to another organization. High salary also acts to motivate both top executives and

    lower level managers. High pay encourages top level managers to perform well in order to

    keep their jobs. But high pay also acts to stimulate lower level managers to work hard so that

    they can someday move up the ladder to the big money.

    3.8.2. Supplement Financial Compensation

    Financial incentives like bonuses or stock option plans are the exception among rank and file

    workers, but it is the rare senile business executive whose compensation does not include such

    incentives. The executive is bonus is computed on the basis of some formula, usually taking

    into account increases in sales and profits. This bonus although earned in the current period is

    distributed over several future periods. The major purpose of such deferred compensation is to

    increase the cost to the executive of leaving the organization. Similarly stock options have been

    a common incentive offered to executives. They generally allow executives to purchase, at

    sometime in the future, a specific amount of the companys profitability and, therefore the

    price of the stock; Stock options are viewed as performance based incentives.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    19

    3.8.3. Supplement Non Financial Compensation

    Executives are frequently offered benefits of perquisites not offered to other employees. These

    benefits includes such as medical insurance, life insurance, interest free loan, club membership,

    vehicles/fuels, quarters, supplemental retirement accounts etc.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    20

    Compensation Management Practice at Singer Bangladesh Ltd.

    4.1. Performance Based Evaluation Measure:

    Singer always tries to give the better service to their customers. As for this they tries to find out

    the best employees compare with their rival companies. The HRD of singer not only provide

    training to the employees but also goes for measurement of the performance before and after

    training. HRD goes for two types of methods:

    a) Post-training performance method

    b) Pre-post training performance method

    According to the post-training performance method HRD evaluate the training programs based

    on how well employees can perform their job in the position Singer provides to after training.

    Under pre-post training performance method HRD of Singer evaluate the training programs

    based on the difference in performance before and after training.

    4.1.1. Critical Compensation decision:

    While compensate the employees, HRD of Singer Bangladesh make some critical decision. HRD tries to find out the four policies that match with the employees current performance

    based on the decision they have made before.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    21

    The four policies are:

    Figure: Four Basic Policies

    Consistency:

    HRD recommend or choose to compensate the employees performing according to the

    company's standard of performance level. But Singer also ensures that the performance of the

    employee should maintain the consistency of performing well and up to the standard. It means,

    the person who will be compensated, have to maintain and each time increase the standard of

    performance level Singer wants from its employees in order to meet the company needs.

    Contribution:

    HRD recommend those employees who are fully contributed for the company. Anyone who

    works only for to work is not countable at all for the compensation.

    Consistency

    Competitive

    ness

    Administration

    Contribution

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    22

    Competitiveness:

    Employees who have the mentality to reach the competitive advantage levels with the company

    automatically are going to be selected by the HRD of Singer. It means employee who has the

    ability to accept and adapt the change and also has the ability to compete effectively and efficiently with competitors are always motivated by giving proper compensation.

    Administration:

    Employees who follows the rules and regulations of Singer Bangladesh gets the additional support BY the HRD of Singer, when compensate the employees.

    4.2. Compensation Systems

    It is a big issue to compensate the employees because each and every employee has some extra

    capabilities which make him/her different from the other employees as well as reducing the lacking that make him/her away from the race of reward system.

    For making a fair compensation system, HRD of Singer follows some factors of the

    employees. Those are:

    1) Mental efforts____ intelligence, memory, verbal expression, specialized

    Knowledge, communications.

    2) Physical efforts___ height, weight, strength, working hours

    3) Skills ___________ experience, training, education, ability to perform the

    given task

    4) Responsibilities____ how much the employee responsible to perform the

    job, how willful he/she is?

    All this above factors are considered while the HRD are going to compensate any employees.

    His past (if has) and present records of the works are evaluated for making a fair compensation

    packages.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    23

    4.3. Types of Compensation provided by Singer Bangladesh Ltd

    HRD of Singer Bangladesh provides both direct and indirect compensation to their employees.

    HRD tries to match with the environment of the current situation and the needs of the

    employees. Cluster with all that HRD gets the decision whether they give direct or indirect

    compensation benefit.

    4.3.1. Direct compensation

    Direct compensation that Singer usually provide to their employees consist of:

    Merit pay

    Spouses Income Continuation

    Direct Compensation Benefits Gain sharing

    Profit sharing

    a) Merit pay: If some times any employee did any unexpected work which can not be

    possible for other employees and to did that should have some additional knowledge on

    that cases HRD of Singer give direct financial support to that employee to motivate

    both that employees and all others of the company.

    b) Spouse income continuation: If any uncertainties arise that a employee of Singer can not able to work due to his disable situation most of the cases Singer tries to stand

    beside the family of that employee.

    c) Gain sharing: When a group of people did any thing extremely well and make a huge

    financial profit some times Singer gives some percentage from that profit equally to each and every members of the group. By doing this employees are being motivated to

    work as a team to gain the competitive advantage.

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    24

    d) Profit sharing: Basically it is not happen regularly and if it so than only the

    percentage of the profit is distributed to the top level management Officers.

    4.3.2. Indirect Compensation benefits:

    Singer not only gives the direct compensation but also compensate their employees indirectly.

    Company gives so many facilities for the employees to become a friendly relation with the

    management and the employees.

    Indirect compensation consists of:

    Protection programs

    Services and prerequisites

    Others (Vacation, Holiday, Sick leave)

    Protection programs: HRD of Singer provides protection programs like Medical Insurance,

    Life Insurance, Social Security etc.

    Services and prerequisites: Services that Singer gives to the employees are recreational

    facilities, car facilities according to the designation etc.

    Others: Employees of Singer enjoy holiday facilities, sick leave, vacation etc.

    Rewards System

    Singer is very much concern about the reward system of the employees. Because all the time

    Singer believes that no more Singer in the world would exist if each and every single employee

    are not satisfied while doing their job in the company. Singer always try to give some rewards which will cheer up the employees and makes them more attract on their own field. Basically

    singer gives two types of rewards towards the employees.

    1) Intrinsic reward

    2) Extrinsic reward

    Under intrinsic reward employees are not allowed to enjoy financial benefits from the

    company. For top level or upper mid level employees can go for a) decision making

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    25

    ( while unexpected situation arises) b) personal development by getting training without any

    expense c) job freedom.

    Under extrinsic reward employees get financial rewards. But some times they have the chance

    to get some additional benefits by the company. In a diagram extrinsic rewards are given below

    Preferred office furniture

    Assigned parking space

    Business cards

    Extrinsic Reward

    Financial

    Support

    Non-Financial

    Support

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    26

    Analysis & Interpretation of data

    1. Human resource management department is very active in this organization.

    Table: 1

    Graph: 1

    Explanation: The above table and graph represents that 65% employees are agree with that the

    HR department of this organization is active, 10% employees have no comments about it and

    remaining 25% employees are not satisfied with the activity of HR.

    The HR department of Singer Bangladesh Ltd. is active but still it needs to make some

    improvement in HR activities.

    Description Respondents Percentage

    Strongly agree 7 35%

    Agree 6 30%

    Not sure 2 10%

    Disagree 3 15%

    Strongly disagree 2 10%

    Total 20 100%

    0

    1

    2

    3

    4

    5

    6

    7

    8

    S trongly

    agree

    Agree Not s ure Dis agree S trongly

    dis agree

    S eries 1

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    27

    2. The top management communication system with the subordinates is not satisfactory.

    Table: 2

    Graph: 2

    Explanation: 45% of the total respondents are not satisfied with the communication system of

    Singer, 35% are satisfied and 20% have no comments about it. These data represent has the

    Singer has a communication gap between the managers and employees.

    The communication system at singer is not effective.

    Description Respondents Percentage

    Strongly agree 5 25%

    Agree 4 20%

    Not sure 4 20%

    Disagree 4 20%

    Strongly disagree 3 15%

    Total 20 100%

    0

    1

    2

    3

    4

    5

    6

    S trongly

    agree

    Agree Not s ure Dis agree S trongly

    dis agree

    Nu

    mb

    er o

    f R

    esp

    on

    den

    ts

    S eries 1

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    28

    3. The Management allows you to make decisions.

    Explanation: 55% of the total respondents said that they are allowed by the management to

    make decision, 10% are not sure and remaining 35% are not involved in making decisions.

    Description Respondents Percentage

    Strongly agree 6 30%

    Agree 5 25%

    Not sure 2 10%

    Disagree 3 15%

    Strongly disagree 4 20%

    Total 20 100%

    0

    1

    2

    3

    4

    5

    6

    7

    S trongly

    agree

    Agree Not s ure Dis agree S trongly

    dis agree

    Nu

    mb

    er o

    f R

    esp

    on

    den

    ts

    S eries 1

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    29

    4. Singer has a strong job evaluation system.

    Explanation: Among the total respondents 55% respondents are not satisfied and 45%

    respondents are satisfied with the job evaluation system of singer. It represents the job

    evaluation system of Singer Bangladesh Ltd. is not strong.

    Description Respondents Percentage

    Strongly agree 3 15%

    Agree 8 40%

    Not sure 1 5%

    Disagree 6 30%

    Strongly disagree 2 10%

    Total 20 100%

    Strongly

    agree

    20%

    Agree

    25%

    Disagree

    25%

    Strongly

    disagree

    30%

    Not sure

    0%

    Strongly agree

    Agree

    Not sure

    Disagree

    Strongly disagree

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    30

    5. Result of job evaluation has a great impact on job progress or job retention.

    Explanation: Among 20 respondents 50% respondents states that the job evaluation has a

    great impact on job progress, 15% respondents does not make any comments and 35%

    respondents are not agree with that job evaluation has a great impact on job progress. So it can

    be say that the job evaluation system at Singer Bangladesh Ltd should be improve.

    Description Respondents Percentage

    Strongly agree 2 10%

    Agree 8 40%

    Not sure 3 15%

    Disagree 5 25%

    Strongly disagree 2 10%

    Total 20 100%

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    S trongly

    agree

    A gree Not s ure Dis agree S trongly

    dis agree

    S eries 1

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    31

    6. The current compensation system of singer is satisfactory.

    Explanation: 40% respondents are satisfied, 55% respondents are not satisfied and 5%

    respondents do not make any comments about the Compensation system of Singer.

    So, the Compensation system of Singer is not satisfactory.

    Description Respondents Percentage

    Strongly agree 5 25%

    Agree 3 15%

    Not sure 1 5%

    Disagree 6 30%

    Strongly disagree 5 25%

    Total 20 100%

    0

    1

    2

    3

    4

    5

    6

    7

    S trongly

    agree

    A gree Not s ure Dis agree S trongly

    dis agree

    S eries 1

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    32

    7. Employees have a positive reaction about the compensation system of Singer.

    Explanation: 30% respondents believe that the Employees have a positive reaction about the

    compensation system of Singer, 55% respondents believe that employees have a negative

    reaction about the compensation system of Singer and 15% respondents do not make any

    comments.

    The above data represent that the employees of singer are not satisfied with the existing

    compensation system.

    Description Respondents Percentage

    Strongly agree 4 20%

    Agree 2 10%

    Not sure 3 15%

    Disagree 7 35%

    Strongly disagree 4 20%

    Total 20 100%

    0

    1

    2

    3

    4

    5

    6

    7

    8

    S trongly

    agree

    Agree Not s ure Dis agree S trongly

    dis agree

    S eries 1

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    33

    9. The compensation objective of Singer is to motivate the employees?

    Explanation: Among the total respondents 30% are agree with the above statement, 30% are

    disagree and strongly disagree and 40% are do not know about it.

    Description Respondents Percentage

    Strongly agree 3 15%

    Agree 3 15%

    Not sure 8 40%

    Disagree 4 20%

    Strongly disagree 2 10%

    Total 20 100%

    0

    1

    2

    3

    4

    5

    6

    7

    8

    9

    S trongly

    agree

    A gree Not s ure Dis agree S trongly

    dis agree

    S eries 1

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    34

    10. The Singer should change and add something new in its compensation system.

    Explanation: Among the total number of respondents 85% think that the singer should change

    the compensation system. Only 5% respondents think that it should not be changed and 10%

    do no make any comments about it.

    Description Respondents Percentage

    Strongly agree 10 50%

    Agree 7 35%

    Not sure 2 10%

    Disagree 1 5%

    Strongly disagree 0 0%

    Total 20 100%

    0

    2

    4

    6

    8

    10

    12

    S trongly

    agree

    A gree Not s ure Dis agree S trongly

    dis agree

    S eries 1

  • Employee Compensation and Benefits Management: A Study on Singer Bangladesh Ltd.

    35

    11. The Singer Bangladesh Ltd. Offer salary increment depending on the inflation

    rate.

    12. The compensation system of this company is sufficient to keep you from looking

    From another job

    13. Is there any opportunity to move to higher salaried position at this company?

    14. The leave policy of this organization is satisfactory?

    15. Singer has a good environment to work.

    16. Any Other Comments: