employee orientation u.s.. what is work.life.solutions.? work.life.solutions is a voluntary,...
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What is Work.Life.Solutions.?
Work.Life.Solutions is a voluntary, confidential, FREE benefit designed to help you and your family address and resolve a variety of personal issues before they impact your well-being, health or productivity.
Work.Life.Solutions offers the same benefits of the EAP with added services to help in many other areas of our lives.
Work.Life.Solutions.
1-866-CAT-05651-866-CAT-0565 cathealthbenefits.comcathealthbenefits.com
Why Do We Offer Work.Life.Solutions?
All of us face circumstances that distract from our important roles at home and work.
Rarely do life’s demands come neatly packaged, one at a time.
We recognize the importance of: Resolving personal issues early and staying
healthy
Balancing the competing demands of our personal and work lives.
It is a win/win for employees and Caterpillar
Most people do very well most of the time.
BUT. . .
Life gets complicated. Everyone, at some point, has to address personal problems and balance the demands at home and work. Often, we don’t know where to turn for assistance.
At any time, nearly 7%
of Americans suffer from Depression
1 out of 7 employed
Americans has a substance abuse problem
The divorce rate for first
marriages is about 50%
Resolving identity theftcan consume over60 hours of time
Anyone with a new
baby will eventually have a teenager
Anyone with a parent
may eventually have
to find elder care
Work.Life.Solutions. offers:
Personal face-to-face counseling
Confidential assessment, short-term counseling (up to 6
sessions) with licensed professional counselors
Referrals to specialty providers as needed
Carefully selected counselors available in communities where Caterpillar has facilities
On-site services available in some locations
Confidential and free to you and your immediate family
Counseling can help with: Depression/Anxiety Marital, family or relationship difficulties Drug, alcohol and other addictions Child and adolescent issues Stress management Work-related and performance issues Grief and loss Managing and coping with change
Work.Life.Solutions. offers:Work-Life Services
Confidential consultation, assessment, information and referrals for a wide variety of personal and social issues– both big and small
Web-based information and real-time chat with work-life consultants
Detailed resources and referrals that match your needs- referrals have confirmed availability
Delivered, on average, within 12 business hours – 6 business hours for emergency requests
Many resources for you and your family
Work.Life.Solutions. provides consultation, assessment, information and referrals for:
Childcare, back-up care, summer camps
Eldercare, in-home support, assisted living centers
In-home eldercare assessment Identity theft Legal consultation Financial consultation and
money management
End- of life issues: living wills, power of attorney forms
School information Adoption assistance and
referrals Resources and referrals for
daily living: home improvement, pet care, and entertainment
Just to name a few.
Accessing Work.Life.Solutions.
1. By phone: 1-866-CAT-0565 1-866-CAT-0565
2. By web and live-chat. Link on the Work.Life.Solutions tab at: cathealthbenefits.com
3. On-site EAP offices
Free, confidential assistance
Thousands of articles and other expert resources
Podcasts, Webinars and Videos
Self assessments on personal and work-related issues
70+ Locator Tools to help you find local resources
CareSolutions self search tool for location-specific child care and older adult care provider referrals
The Work.Life.Solutions. tab on CatHealthBenefits.com connects you to: