employee engagement - · pdf filewhat level of employee engagement do you feel you have in...
TRANSCRIPT
Employee Engagement:Why it Really Matters to
OrganizationsPresented by: Pamela Schneider
CREDIT QUESTIONS TOPIC
HOUSEKEEPING
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Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
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• Currently serves as a Principal Product Manager for the TMS suite at Ascentis
• 18 years in the Talent Management industry
• She has had prominent roles in support, implementation and product management at several companies and currently Ascentis.
Today’s PresenterPam Schneider
Levels and types of engagement Habits and behaviors of engaged and disengaged employees Impacts of engagement How leaders can impact engagement Cost effective techniques to boost engagement Questions
Agenda
What level of employee engagement do you feel you have in your organization?
• Low• Medium• High• Not sure
Poll
What is employee engagement?
Levels of Engagement
Levels of EngagementThe Engaged • Contribution is high contribution and
satisfaction is high
Almost Engaged • Contribution is medium to high and satisfaction is medium to high
Honeymooners • Contribution is low and satisfaction is medium to high
Crash and Burners • Contribution is medium to high and satisfaction is low
The Disengaged • Contribution is low to medium and satisfaction is low
Types of EngagementEngaged • The 1st 3 levels are engaged. They have
passion and feel connected
Not Engaged • The crash and burners are not engaged. They have checked out, no passion or energy
ActivelyDisengaged
• The disengaged level is actively disengaged. They are unhappy and acting it out in the workplace.
Disengaged Employees
• An ‘I don’t care’ attitude• Coming in late or calling out• Quality of work declines• Negative attitude• Unhealthy Activities
Habits of Disengaged Employees
Engaged Employees
• Understands expectations• Is part of the solutions rather
than the problems• Committed to the organization• Requires constant feedback and
encouragement• Build professional relationships
Habits of Engaged Employees
Does your organization have an employee engagement program?
• Yes• No• Not sure
Poll
Impact of EngagementDisengaged Engaged
• Achieve twice the annual net income• Excellent performance in their own
job• High levels of adaptability to change• High trust in management• More likely to stay at work if
something need to be done• Lower absenteeism
• Profit killers• Low performance in their own job• Low levels of adaptability to change• Low trust in management• Will leave at 5 PM regardless of
what came up• Low productivity due to call in due
to illness
Impact of Engagement• 37% lower absenteeism and 41% fewer quality
defects
• Talent, ENGAGEMENT, and 10+ years of service
• Just 37% of engaged employees would consider leaving for a 20% raise or less, compared to 54% of actively disengaged employees
• Employee engagement programs can increase profits by $2400 per employee per year
• Retain over 80% of their customers
Leadership & EngagementWhat Leaders can do to help engagement• Create trust• Encourage open and honest communication• Show you care about the employees well being• Solicit ideas and incorporate them into the initiatives• Have meaningful performance check-ins • Recognize achievements• Encourage growth within the organization• Support the talent management program
Engagement Ideas
Low cost effective options• Flexibility• Accountability• Communication is KEY• Include structure manager / employee performance check-in’s• Programs that allow peer to peer collaboration• Establish mentor programs• Have a great on-boarding program• Celebrate accomplishments / rewards program• Promote from within• Encourage potlucks, ice cream socials, birthday celebrations at each location
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QUESTIONS
The use of this seal confirms that this activity has met HR Certification Institute's® (HRCI®) criteria for recertification credit pre-approval.
Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
Recertification Credit Hours Awarded: 1 Specified Credit Hours: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute's® (HRCI®). For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org.
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unique URL for login
Stay on the webinar, online for the full 60
minutes.
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Ascentis Talent Management• Track on-going feedback.
• Desktop and mobile interface• Allows on-demand and on-going
feedback on all performance items• Simple - No training required
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How Can Ascentis Help Me?
• Free live webinars monthly• Free HRCI, SHRM, and APA credits• All webinars recorded and posted to
website for free.UPCOMING WEBINARS
• Mar. 2, 2017 – Using Behavioral Assessments in Recruitment and Hiring• Mar. 7, 2017 – The Advantages of Hiring U.S. Veterans• Mar. 16, 2017 – The Hidden Cost of Turnover and Strategies to Increase Retention• Mar. 21, 2017 – HR 101: Are Your Leaders Equipped With the Knowledge They Need?
