employee engagement report 2014/2015
TRANSCRIPT
attracting & retaining employeesEmployee Engagement Report 2014/2015
contents:
How to make the best use of this document 3
Further Information 4
Functional Verticals:
Science 5
Engineering 6
IT 7
Human Resources 8
Accountancy 9
Banking 10
Legal 11
Supply Chain & Manufacturing 12
Marketing 13
Sales 14
General & Operational Management 15
Administration 16
Recommend Responses 17
Bonus Responses 18
Frequency Responses 19
How easy do you find it to bring discerning talent into your
organisation? Is employee turnover consistently acceptable across
all functions in your firm? Who leads engagement in your
organisation, Line Managers or Human Resources?
Employee Engagement has long since moved from being about an
annual survey to becoming a central talent philosophy embraced
and acted upon by all leaders and supervisors in an organisation.
Or at least it should have. A recent Bain & Co. report highlights the
extraordinary performance advantage that true engagement
delivers and how wrong some employers get it.
The 2014/2015 HRM Recruit – Employee Engagement Report
brings insight into the primary engagement drivers of over 13,000
professionals in Ireland across 12 functional areas. We look at and
weight the factors that have most impact and highlight those, that
for some functions, do not give the engagement advantage one
might have expected.
Knowledge is our differentiator at HRM Recruit and we hope the
information in this report helps your organisation gain its own
competitive edge.
HRM Recruit have delivered the very best talent into our customers’
critical Senior Executive and Middle Management, Specialist and
Senior Support appointments for over 20 years. We are a single-
source for a wide range of talent acquisition services including
Permanent Contingency and Retained Search, Contract and Interim
Solutions and Recruitment Outsourcing.
dublin: 47 Fitzwilliam Square, Dublin 2 t: (+353 1) 632 1800
cork: Building 1000, City Gate, Mahon, Cork t: (+353 21) 240 9200 e: [email protected]
galway: Galway Technology Centre, Mervue Business Park, Galway t: (+353 91) 399 090 w: www.hrmrecruit.com
The results of this survey are throughout 26 counties of Ireland.
Parsed survey results by region are available through relevant
HRM Recruit offices in Dublin, Cork or Galway.
While the following pages give the three most and the three
least influential factors under each Employee Engagement
heading, further analysis and data outside of the top and
bottom three are available through each HRM Recruit selection
team.
science & technology selectionLife Science Recruitment
Engineering Recruitment
Technology Recruitment
professional services selectionHuman Resources Recruitment
Financial Recruitment
Legal Recruitment
commercial operations selectionSupply Chain Operations Recruitment
Marketing Recruitment
Sales Recruitment
Executive Support Recruitment
how did your employees feel about coming to work this morning?
2
3
The results of this survey are based on responses from 13,208
professionals in the first six months of 2014 and working in one
of twelve occupational areas:
Science
Engineering
IT
Human Resources
Accountancy
Banking
Legal
Supply Chain & Manufacturing
Marketing
Sales
General & Operations Management
Administration
Under the heading of Employee Engagement, survey participants
responded to an online questionnaire, with follow up sample
interviews and were asked to address a series of questions under
six general Employee Engagement headings:
1. What matters to me most and least in Reward
2. The factors that are most important to me in my career
development
3. What draws me to your employer brand
4. How to keep me engaged
5. The environment that encourages my discretionary effort
6. How to get my attention in your recruitment process
how to make the best use of this documentThe points below will help to give you a greater understanding of the data and formatting of the information in this report.
1survey focus
The questions evaluated the importance of each element under
the six headings. Respondents rated these against each other and
the impact that the presence or absence of an element would
represent.
The data is presented by occupational area, one per page over
twelve pages and includes the three most impactful and the
three least impactful factors under each Employee Engagement
heading. A full list of the options provided to respondents in each
case is given overleaf. If you would like to know the full response
order for any particular occupation under any heading, please do
not hesitate to ask your contact at HRM Recruit or our Market
Research Team by emailing: [email protected]. Data
by region is also available through our Dublin, Cork or Galway
offices.
Three further pages are included at the end of the survey around
points of additional interest. These reveal participant responses
by occupational area to three further questions:
1. Would the respondent recommend their organisation as an
employer?
2. The percentage of respondents in each occupational area
that do not receive any bonus as part of their compensation?
3. The appropriate frequency respondents felt to receive formal
feedback on their performance?
A fourth question rating various attributes of the managers of
respondents was asked but appears in a separate standalone
release.
2data presentation
It is important to note, that the figures given throughout the
report are not percentages, but ratings of importance, where the
maximum possible is a rating of 100.
While the rating gives an order of importance for each
occupation and Engagement element, the rating itself has a
second significance. It also highlights the seriousness of that
Engagement element to the responding occupational area. The
survey and validation interviews give the additional
interpretation guide:
A score of 90 or above is most likely to be a “make or break”
factor in the relationship with a candidate in that occupation, for
that Engagement element.
A score of 80 to 89 is a highly influential factor with a candidate
in that occupation. Presence/Absence of a number of these
factors in an employment relationship, can combine to become a
“make or break” point. (Note by implication while an element
with a rating in the 80’s might be the most influential factor in
any set, it may not in itself be a make or break issue on its own).
A score of 70 to 79 indicates that the Engagement element has
some importance but no great significance.
A score of 60 to 69 suggests the element is barely relevant to
their Engagement.
A score of 59 or below implies that the factor is simply not a
consideration, because it does not feature in that vertical. It may
also indicate a neutral position in Employee Engagement and if a
cost to an organisation, suggest a waste of resource.
3rating scores
4
recipients by career level:
Company Director 640
Function Head 1200
Senior Manager 1816
Middle Manager 2624
Supervisor/New Manager 1440
Specialist 4592
Early career stages 896
13208
recipients by market segment:
Accountancy Practice 408
Advertising/Marketing/PR 336
Aviation 144
Banking 624
Call Centre 152
Charity/Voluntary 112
Chemical 48
Consumer Goods/Services 560
Distribution & Logistics 640
Education 328
Energy/Environmental 280
Engineering/Construction 704
Food Production 632
Government 216
Healthcare 584
Insurance/Life/Pensions 320
IT Services 976
IT Development 528
IT Hardware 200
Leasing 48
Legal 424
Manufacturing (Heavy) 248
Manufacturing (Light) 552
Management Consultants 248
Media 112
Medical Devices 736
Pharma/Biopharma 1568
Retail 352
Scientific Services 144
Shared Services 152
Staffing/Training 160
Telecommunications 448
Tourism/Hospitality/Leisure 224
13208
13208
participants
7200 Male
6008 Femalehow to keep me engaged
The opportunity to travel as part of my role
The level of innovation encouraged in my role
My role's influence on decision making
The leadership being calm under pressure
The leadership listening to employees opinions when making decisions
My personal interest in the responsibilities of my role
The location of where my role is based
The work/life balance my role offers
The level of recognition provided to employees in my role
The person to whom I report or would be reporting to
My belief in the overall mission or purpose of the organisation
the environment that encourages my discretionaryeffort
A team-orientated work environment
The quality of co-workers
The reputation of the senior leadership team
The quality of the organisation's managers
The camaraderie amongst the company's workforce
A strong social element to the workplace
Formal policies, environment and dress code
Informal policies, environment and relaxed dress code
how to get my attention in your recruitmentprocess
My immediate feelings when I arrive at the company for first interview
The interview being held at the time agreed and without delay
The interview process being described clearly to me from the outset
Being met by a relevant senior executive at the first meeting
The rapport between me and my likely new manager
Timely communication throughout the recruitment process
Regular communication from the hiring manager throughout the
recruitment process
The level of interest shown at interview by the interviewers
Gaps in the communication and delays throughout the recruitment process
The use of non-traditional interview methods (group assessment, case study
analysis, role plays etc.)
what matters to me most & least in reward
Basic Salary
Health Insurance
Life Assurance
Provision of Sick Pay
Amount of Annual Leave
Car or Car Allowance
Performance Bonus
Share Options/Equity Participation
Flexitime
Employer Pension Contribution
the factors that are most important to me in mycareer development
Formal Career Planning
Provision of Study Support
Organisation Commitment to Learning & Development
Allocation of a Senior Executive as Mentor
Company with Policy to Promote Internally
Clear Career Paths
Organisation's Growth Rate
Organisational Stability
Performance Feedback
what draws me to your employer brand
The company's reputation with customers
The diversity of the company's workforce
The level of employee empowerment that is encouraged
The company's approach to environmental responsibility
The company's approach to corporate social responsibility
The company's approach to ethics
The company's recognition as a "Great Employer"
The company's informal working environment
The company's market share and position
The company's approach to quality standards
The use of current and emerging technology
The size of the organisation
The industry sector the company belongs to
The awareness of the organisation's brand
How the company shows respect for employees
The level of risk encouraged by the company
The organisation's reputation for innovation
The opinion held by my friends or family of the organisation
The company's ability to attract top talent
The company's ability to retain top talent
The company's approach to flexible working
list of response options under each employee engagement heading
Basic Salary 90Amount of Annual Leave 82Flexitime & Employer Pension Contribution 80
Car or Car Allowance 50Share Options/Equity Participation 64Life Assurance 66
How the company shows respect for employees 92The company's ability to retain top talent 85The company's approach to quality standards 84
The opinion held by myfriends or family of the organisation 58The size of the organisation 59The company's market share and position 63
Performance Feedback 84 Organisation’s Commitment to Learning & Development 84Company with Policy to Promote Internally 82
Allocation of a Senior Executive as Mentor 66Provision of Study Support 74Organisation's Growth Rate 76
The quality of co-workers 88The quality of the organisation's managers 88The reputation of the senior leadership team 83
Formal policies, environment and dress code 58Informal policies, environment and relaxed dress code 65A strong social element to the workplace 69
The leadership listening to employees opinions when making decisions 91The work/life balance my role offers 90My personal interest in the responsibilities of my role 89
The opportunity to travel as part of my role 60The level of innovation encouraged in my role 81My belief in the overall mission or purpose of the organisation 82
The level of interest shown at interview by the interviewers 87The rapport between me and my likely new manager 84Timely communication throughout the recruitment process 79
The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 57The interview being held at the time agreed and without delay 64Being met by a relevant senior executive at the first meeting 66
what matters to me most
& leastin reward
what drawsme to youremployer
brand
the factors thatare most
important to mein my careerdevelopment
the environmentthat encouragesmy discretionary
effort
how tokeep meengaged how to get my
attention in yourrecruitment
process
5employee engagement report 2014/2015
1560
60% female
science
Basic Salary 89Employer Pension Contribution 81Flexitime 80
Car or Car Allowance 53Life Assurance 66Share Options/Equity Participation 68
How the company shows respect for employees 90The use of current and emerging technology 84The level of employee empowerment that is encouraged 82
The opinion held by myfriends or family of the organisation 57The size of the organisation 63The diversity of the company's workforce 64
Performance Feedback 85Organisation’s Commitment to Learning & Development 84Organisational Stability 81
Allocation of a Senior Executive as Mentor 68Provision of Study Support 74Formal Career Planning 76
The quality of the organisation's managers 88The camaraderie amongst the company's workforce 86The quality of co-workers 85
Formal policies, environment and dress code 57Informal policies, environment and relaxed dress code 66A strong social element to the workplace 67
The leadership listening to employees opinions when making decisions 91The leadership being calm under pressure 89My personal interest in the responsibilities of my role 88
The opportunity to travel as part of my role 59My role's influence on decision making 77The level of innovation encouraged in my role 79
The level of interest shown at interview by the interviewers 86The rapport between me and my likely new manager 85Timely communication throughout the recruitment process 78
The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 60The interview being held at the time agreed and without delay 68 The interview process being described clearly to me from the outset 68
what matters to me most &
least in reward
what draws meto your
employer brand
the factors that
are most important to me
in my career development
theenvironment
that encouragesmy
discretionaryeffort
how to keep me engaged
how to get my
attention in your
recruitment process
employee engagement report 2014/2015
936
90% male
engineering
6
what matters to me most & least in reward
Basic Salary 91Amount of Annual Leave 81Flexitime 79
Car or Car Allowance 47Life Assurance 64Share Options/Equity Participation 65
what draws meto your employerbrandHow the company shows respect for employees 91The use of current and emerging technology 84The company's ability to retain top talent 83
The opinion held by my friends or family of the organisation 54The company's informal working environment 59The size of the organisation 61
the factors that are most important to me in my career developmentClear Career Paths 81 Organisation’s Commitment to Learning & Development 81 OrganisationalStability & Performance Feedback 81
Allocation of a Senior Executive as Mentor 65Organisation's Growth Rate 74Provision of Study Support 75
the environment that encourages my discretionary effortThe quality of the organisation's managers 84The quality of co-workers 84The reputation of the senior leadership team 80
Formal policies, environment and dress code 51A strong social element to the workplace 63Informal policies, environment and relaxed dress code 66
The opportunity to travel as part of my role 57My belief in the overall mission or purpose of the organisation 76The level of innovation encouraged in my role 79
how to keepme engaged
how to get my attention in your recruitment processThe level of interest shown at interview by the interviewers 83The rapport between me and my likely new manager 83Timely communication throughout the recruitment process 80
The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 57Being met by a relevant senior executive at the first meeting 66The interview being held at the time agreed and without delay 68
My personal interest in the responsibilities of my role 89The work/life balance my role offers 88The leadership listening to employees opinions when making decisions 88
7employee engagement report 2014/2015
1256
70% male
it
what matters to me most &least in rewardBasic Salary 89Amount of Annual Leave 84Employer Pension Contribution 80
Car or Car Allowance 54Share Options/Equity Participation 59Life Assurance 69
what drawsme to youremployerbrandHow the company shows respect for employees 95The company's approach to ethics 86The company's ability to retain top talent 85
The size of the organisation 63The industry sector the company belongs to 63The opinion held by my friends or family of the organisation 64
the factors that are mostimportant to mein my careerdevelopmentPerformance Feedback 90Organisation’s Commitment to Learning & Development 85Organisational Stability 83
Provision of Study Support 71Allocation of a Senior Executive as Mentor 72Organisation's Growth Rate 76
the environmentthat encourages my discretionaryeffortThe quality of co-workers 87 The reputation of the senior leadership team 87 The quality of the organisation's managers 87
Informal policies, environment and relaxed dress code 66 Formal policies, environment and dress code 66A strong social element to the workplace 67
how to get my attention in yourrecruitmentprocessThe rapport between me and my likely new manager 92The level of interest shown at interview by the interviewers 87Timely communication throughout the recruitment process 82
The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 61The interview being held at the time agreed and without delay 67Being met by a relevant senior executive at the first meeting 70
how to keep meengagedThe person to whom I report or would be reporting to 91My personal interest in the responsibilities of my role 91The leadership listening to employees opinions when making decisions 91
The opportunity to travel as part of my role 54The level of innovation encouraged in my role 77The location of where my role is based 80
8 employee engagement report 2014/2015
1264
almost 80% female
human resources
Basic Salary 91Amount of Annual Leave 85Employer Pension Contribution 81
Car or Car Allowance 51Share Options/Equity Participation 60Life Assurance 68
Allocation of a Senior Executive as Mentor 71Provision of Study Support 74Formal Career Planning 76
The work/life balance my role offers 90The person to whom I report or would
be reporting to 89The leadership being calm under pressure 88
The opportunity to travel as part of my role 56The level of innovation encouraged in my role 73
My belief in the overall mission orpurpose of the organisation 78The quality of the organisation's managers 87
The reputation of the senior leadership team 85The quality of co-workers 85
Formal policies, environment and dress code 64Informal policies, environment and relaxed dress code 68A strong social element to the workplace 69 The rapport between me and my likely new manager 88
The level of interest shown at interview by the interviewers 86Timely communication throughout the recruitment process 83
The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 60Being met by a relevant senior executive at the first meeting 70The interview being held at the time agreed and without delay 71
what matters to me most & least in reward
the environment that encourages my discretionary effort
what draws me to youremployer brand
How the company shows respect for employees 91The company's ability to retain top talent 82
The company's approach to flexible working 82
The opinion held by my friends or family of theorganisation 62
The industry sector the company belongs to 66The size of the organisation 66
how to keep me engaged
the factors that are most important to me in my career developmentOrganisational Stability 86Performance Feedback 85Company with Policy toPromote Internally 83
how to get my attention in your recruitment process
+ x=
%
€
9employee engagement report 2014/2015
1272
split evenly between male and female
accountancy 1280
split evenly between male and female
€€€€ €€€€
€€ €€ €€€€
what matters to me most & least in rewardBasic Salary 94Employer Pension Contribution 85Amount of Annual Leave 84
Car or Car Allowance 55Share Options/Equity Participation 62Flexitime 65
what draws meto your employer brandHow the company shows respect for employees 93The level of employee empowerment that is encouraged 87The company's approach toflexible working 82
The size of the organisation 61The company's market share and position 62The opinion held by my friends or family of the organisation 63
the factors that are most important to me in my career developmentClear Career Paths 88Performance Feedback 85Organisation’s Commitment to Learning & Development 83
Allocation of a Senior Executive as Mentor 68Provision of Study Support 74Organisation's Growth Rate 76
the environment that encourages my discretionary effortThe quality of the organisation's managers 90The quality of co-workers 86The reputation of the senior leadership team 84
Informal policies, environment and relaxed dress code 62Formal policies, environment and dress code 63A strong social element to the workplace 70
how to keepme engagedThe person to whom I report or would be reporting to 91The leadership listening to employees opinions when making decisions 88The level of recognition provided to employees in my role 88
The opportunity to travel as part of my role 56The level of innovation encouraged in my role 80My belief in the overall mission or purpose of the organisation 81
how to get my attention in your recruitment processThe rapport between me and my likely new manager 88The level of interest shown at interview by the interviewers 84Timely communication throughout the recruitment process 80
The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 57The interview process being described clearly to me from the outset 69Being met by a relevant senior executive at the first meeting 69
10 employee engagement report 2014/2015
352bankingbankingalmost 60% male
what mattersto me most &
least in reward
The company's informal working environment 58The size of the organisation 61The company's market share and position 61
the factors that aremost important to
me in my careerdevelopment
the environmentthat encourages
my discretionaryeffort
The leadership being calm under pressure 91The leadership listening to employees opinions when making decisions 91My personal interest in the responsibilities of my role 90
Basic Salary 92Amount of Annual Leave 85Employer Pension Contribution 82
Car or Car Allowance 52Share Options/Equity Participation 60Life Assurance 66
Formal policies, environment and dress code 59Informal policies, environment and relaxed dress code 62A strong social element to the workplace 67
The quality of co-workers 87The reputation of the senior leadership team 87The quality of the organisation's managers 87
How the company shows respect for employees 91The company's ability to retain top talent 87The company's approach to flexible working 83
what draws meto your employer
brand
Allocation of a Senior Executive as Mentor 66Organisation's Growth Rate 74Provision of Study Support 76
Organisation’s Commitment to Learning & Development 84Organisational Stability 83Clear Career Paths 82
how to get myattention in your
recruitmentprocess
The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 64The interview being held at the time agreed and without delay 65The interview process being described clearly to me from the outset 68
The level of interest shown at interview by the interviewers 90The rapport between me and my likely new manager 86Timely communication throughout the recruitment process 77
The opportunity to travel as part of my role 55The level of innovation encouraged in my role 73My belief in the overall mission or purpose of the organisation 76
how to keepme engaged
11employee engagement report 2014/2015
432
75% female
legal
what matters to me most & least in rewardBasic Salary 88Employer Pension Contribution 82Health Insurance 78
Car or Car Allowance 54Share Options/Equity Participation 64Life Assurance 66
what draws me to your employer brandHow the company shows respect for employees 92The company's ability to retain top talent 85The company's approach to quality standards 83
The size of the organisation 59The opinion held by my friends or family of the organisation 59The industry sector the company belongs to 66
the factors that are most important to me in my career developmentPerformance Feedback 86Organisational Stability 84Organisation’s Commitment to Learning & Development 82
Allocation of a Senior Executive as Mentor 66Provision of Study Support 74Formal Career Planning 74
the environment that encourages my discretionary effortThe quality of the organisation's managers 89The reputation of the senior leadership team 86The quality of co-workers 84
Formal policies, environment and dress code 58Informal policies, environment and relaxed dress code 63A strong social element to the workplace 66
how to keepme engagedMy personal interest in the responsibilities of my role 89 The leadership listening to employees opinions when making decisions 89The leadership being calm under pressure 88
The opportunity to travel as part of my role 58The location of where my role is based 78The level of innovation encouraged in myrole 81
how to get my attention in your recruitment processThe level of interest shown at interview by the interviewers 87The rapport between me and my likely new manager 82Timely communication throughout the recruitment process 82
The use of non-traditional interview methods (group assessment, case study analysis, role plays etc) 58The interview being held at the time agreed and without delay 70My immediate feelings when I arrive at the company for first interview 70
12 employee engagement report 2014/2015
1376supply chain & manufacturingalmost 75% male
what matters to me most & least in rewardBasic Salary 92Amount of Annual Leave 86Performance Bonus 82
Car or Car Allowance 54Share Options/Equity Participation 59Life Assurance 69
what draws me to your employer brandHow the company shows respect for employees 94The company's ability to retain top talent 87The level of employee empowerment that is encouraged 84
The size of the organisation 61The opinion held by my friends or family of the organisation 61The company's informal working environment 64
the factors that are most important to me in my career developmentPerformance Feedback 89Clear Career PathsOrganisation’s Commitment to Learning 84 & Development 84
Provision of Study Support 74Allocation of a Senior Executive as Mentor 75Formal Career Planning 77
the environment that encourages my discretionary effortThe quality of the organisation's managers 90The quality of co-workers 89The camaraderie amongst the company's workforce 86
Formal policies, environment and dress code 57A strong social element to the workplace 66Informal policies, environment and relaxed dress code 66
how to keep me engagedThe leadership listening to employees opinions when making decisions 93The person to whom I report or would be reporting to 91The leadership being calm under pressure 90
The opportunity to travel as part of my role 60The level of innovation encouraged in my role 81The location of where my role is based 82
how to get my attention in your recruitment processThe rapport between meand my likely new manager 91The level of interest shown at interview by the interviewers 88Timely communication throughout the recruitment process 83
The use of non-traditional interview methods (group assessment, case study analysis, role plays etc.) 60The interview being held at the time agreed and without delay 70The interview process being described clearly to me from the outset 73
13employee engagement report 2014/2015
944
70% female
marketing
Basic Salary 92Amount of Annual Leave 79Car or Car Allowance 79
what draws me to your employer brandHow the company shows respect for employees 91The company's reputation with customers 86The company's ability to retaintop talent 85
The opinion held by my friends or family of the organisation 61The size of the organisation 63The diversity of the company's workforce 64
the factors that aremost important to me in
my career developmentOrganisational Stability 85Performance Feedback 84
Clear Career Paths 82
Provision of Study Support 70Allocation of a Senior Executive
as Mentor 72Organisation's Growth Rate 78
The use of non-traditionalinterview methods (groupassessment, case study analysis,role plays etc.) 58Being met by a relevant seniorexecutive at the first meeting 60The interview being held at the time agreed and without delay 61
The rapport between me and my likely new manager 90The level of interest shown at interview by the interviewers 87Timely communication throughout the recruitment process 85
how to keep me engaged
what matters to me most & least in reward
The quality of theorganisation's managers 89
The quality of co-workers 86The reputation of the
senior leadership team 85
Informal policies, environment and relaxed dress code 58Formal policies, environment and dress code 61A strong social element to the workplace 65
how to get myattention in your
recruitmentprocess
My personal interest in the responsibilities of my role 90The leadership being calm under pressure 88The leadership listening to employees opinions when making decisions 88
the environmentthat encourages
my discretionaryeffort
Flexitime 64Life Assurance 67Share Options/Equity Participation 69
The opportunity to travel as part of my role 62The location of where my role is based 79The level of innovation encouraged in my role 81
14 employee engagement report 2014/2015
912
70% male
sales
the environment that encourages mydiscretionary effort
The rapport between me and my likely new manager 89The level of interest shown at interview by the interviewers 87Timely communication throughout the recruitment process 81
Performance Feedback 86Organisational Stability 83Organisation’s Commitment to Learning & Development 82
The quality of the organisation's managers 89The reputation of the senior leadership team 88The quality of co-workers 87
Basic Salary 88Performance Bonus 81Amount of Annual Leave 80
How the company shows respect for employees 93The company's ability to retain top talent 84The level of employee empowerment that is encouraged 84
The leadership listening to employees opinions when making decisions 91My personal interest in the responsibilities of my role 90The leadership being calm under pressure 89
how to get my attention in your recruitment process
The use of non-traditional interview methods (groupassessment, case study analysis, role plays etc.) 63
My immediate feelings when I arrive at thecompany for first interview 69
The interview being held at the time agreed and without delay 70
Formal policies, environment and dress code 60Informal policies, environment and relaxed dress code 62A strong social element to the workplace 64
what matters tome most & least in reward
Car or Car Allowance 59Share Options/Equity Participation 67Life Assurance 68
the factors that are most important to me in my career development
Allocation of a Senior Executive as Mentor 70Provision of Study Support 72
Company with Policy to Promote Internally 76
what drawsme to youremployer brand
The opinion held by my friends orfamily of the organisation 60
The size of the organisation 61The diversity of the company's workforce 67
how to keepme engaged
The opportunity to travel as part of my role 61The location of where my role is based 78
The level of innovation encouraged in my role 81
15employee engagement report 2014/2015
1840
75% male
general & operations management
the factorsthat are most
importantto me
in my careerdevelopment
Organisational Stability 88Performance Feedback 84
Organisation’s Commitment to Learning & Development 80
Allocation of a Senior Executive as Mentor 64Formal Career Planning 70
Provision of Study Support 70
what matters to me most & least in reward
Basic Salary 90Amount of Annual Leave 84Provision of Sick Pay 83
Car or Car Allowance 49Share Options/Equity Participation 59Life Assurance 66
how toget my
attentionin your
recruitmentprocess
Gaps in the communicationand delays throughout the
recruitment process 86The rapport between
me and my likelynew manager 84
Regular communicationfrom the hiring manager
throughout therecruitment process 83
The use of non-traditionalinterview methods (group
assessment, case studyanalysis, role plays etc.) 57
Being met by a relevant seniorexecutive at thefirst meeting 69
The interview being heldat the time agreed and
without delay 69
how to keep me engaged
The leadership listening to employees opinionswhen making decisions 91
The work/life balance my role offers 90My personal interest in the responsibilities
of my role 88
The opportunity to travel as part of my role 59My role's influence on decision making 77
The level of innovation encouraged in my role 79
the environment that encouragesmy discretionary effort
The quality of the organisation's managers 89The reputation of the senior leadership team 87The quality of co-workers 87
Formal policies, environment and dress code 60Informal policies, environment and relaxed dress code 69A strong social element to the workplace 74
what drawsme to youremployerbrand
How the company shows respect for employees 92The company's approach to flexible working 85The company's recognition as a "Great Employer" 84
The opinion held by my friends or family of the organisation 59The industry sector the company belongs to 60The company's approach to quality standards 65
16 employee engagement report 2014/2015
1056administration70% female
sales66% | 28% | 6%
banking 67% | 28% | 5%
human resources71% | 20% | 9%
marketing 63% | 31% | 6%
general &operationsmanagement61% | 24% | 15%
legal48% | 38% | 14%
accountancy59% | 34% | 7%
administration51% | 36% | 13%
science61% | 25% | 14%
supply chain &manufacturing61% | 30% | 9%
engineers70% | 18% | 12%
it 64% | 30% | 6%
17employee engagement report 2014/2015
1272recommend responses% of participants who would recommend their organisation as an employer
yes | no | no comment
banking 28%
humanresources
37%
marketing 25%
general &operationsmanagement25%
legal27%
accountancy30%
administration46%
science34%
supply chain &manufacturing23%
engineers37%
it 39%
sales13%
0% 100%
5%
10%90%
5%
20% 80%
5%
30%70%
4%
40%60%
3%
50% 50%
17%
60%40%
3%
70% 30%
5%
80%20%
3%
90%10%
2%
100% 0%
5%
performancesplit
isarbitary
7%
my bonus is not
performancebased
5%
personalcompany
basis of howbonus is calculated
incidents of occurence
18 employee engagement report 2014/2015
bonus responses% of participants in each occupational area who state they do not receive any bonus
weekly
monthly
quarterly
bi-annually
annually
none
humanresources
5%
1%
25%
39%
24%
6%
accountancy
13%
1%
37%
33%
15%
1%
administration
18%
4%
28%
24%
20%
5%
banking
10%
0
22%
50%
16%
2%
engineers
21%
1%
28%
33%
14%
3%
general &operations
management
15%
0
30%
37%
14%
3%
it
20%
1%
27%
31%
20%
1%
legal
27%
0
27%
37%
8%
2%
supply chain &manufacturing
12%
2%
28%
36%
19%
4%
science
17%
1%
31%
38%
12%
1%
marketing
9%
2%
32%
36%
19%
2%
1%
sales
27%
43%
21%
1%
7%
19employee engagement report 2014/2015
frequency responses% of participants and frequency of formal performance feedback
employee engagement report 2014/2015
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