employee engagement betseymckenna - wordpress.com

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1 Employee Engagement Alliance Dairies Group Betsey McKenna, SHRM-CP Overview Recruitment On-Boarding Retention Recognition Culture Shaping the Future We have to remember where we were to be reminded why we are going. I-9 audit in 2009 Work-release Turnover Two-week retention Workman's compensation Unemployment

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Page 1: Employee Engagement BetseyMckenna - WordPress.com

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Employee Engagement Alliance Dairies Group

Betsey McKenna, SHRM-CP

Overview

• Recruitment

• On-Boarding

• Retention

• Recognition

• Culture

• Shaping the Future

We have to remember where we were to be reminded why we are going.

• I-9 audit in 2009• Work-release• Turnover• Two-week retention• Workman's compensation • Unemployment

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Employment Metrics

Turnover= # of employees that left the company/# of available 

positions

Retention=% of employees that started at the beginning of the year and remained employed at 

the end of the year

DEPARTMENTS

Turnover Improvement Since 2014

Retention Improvement Since 2014

ADMINISTRATION ‐14% 0%DIGESTER 0% ‐50%

CONSTRUCTION 151% 13%

CROPS 18% 15%

FEED 61% 25%

HERDCARE 5% 6%

PARLOR 41% 33%REPLACEMENTS ‐14% 3%

SHOP ‐103% 24%

Recruitment

• Craigslist

• 4-H & FFA

• Website

• Indeed

• Internships

• Word of mouth

• Zip-Recruiter

• Newspaper

• Employee Incentive

Mission

Mottos

Values

Brand yourself

Alliance Dairies GroupOur mission is to produce the highest quality dairy products

with a team of passionate employees that are focused on promoting and developing people, caring for our livestock and our environment, and support the community in which we live!

We want you to join our family, so we can support yours!

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On-Boarding

Application• 3 strikes

• Pre-screen

• Reference Check

• Background Check

Selection• Initial Interview

• Manager Selection

• First Day

New Hire First day form

Personal protective equipment

Orientation

Minimum wage without notice

2-week policy

25, 55, 85 Day Follow-up

Hierarchy of Needs

What needs are you meeting?

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Worker's perspective is switching from 'my paycheck' to 'my purpose' and from 'my satisfaction' to 'my development ', from 'my boss' to 'my coach'

Jim Cliffton, Gallup Chairman & CEO

45% of workers say that in the next year they will be or have already been looking for another job-SHRM Employment and Job Satisfaction and Engagement

Employee BenefitsAt time of hire• Minimal Essential Coverage

• Loans

• Primary Care

• Housing

• Vehicles

• Christmas bonus

After 6 months to a year

• 401K

• Profit Share

• Florida Blue Insurance

If you have an incentive program that is so complicated that people can't understand it, then you're not going to

motivate them. (Ellen Alder, Peoplefluent)

30% of US companies plan to give bonuses to workers who fail to meet performance expectations (Tower Watson, 2015)

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Management Training

People 1st

Conferences

Off farm exposure

Manager meeting

RecognitionYears of Service

Birthdays

Milk Quality Bonus

Facebook "Family Album"

Retention• Annual Reviews

• Camp Anderson

• Newsletters

• Christmas Party

• Farm Picnic

• Alliance Olympics

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Culture is the organization's immune system. The important thing is anyone can copy a

company's strategy, but nobody can copy their culture.

Salesforce, 2015

Culture: How a group of people that have something in common do things

”What happened to the world of

fun first and safety second?

What are we saying without saying it?

There are somethings you should never get used to, and those are the "used to" stories. Your perspective

has been preserved and is no longer a reality.

Safety Shift• Weekly meetings

• Accident reports

• Doctor appointments

• Light duty

• Culture

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DocumentDocumentDocument

Bad behaviorBad performance

Bad behaviorGood performance

Good behaviorBad performance

Good behaviorGood performance

Reviews

Corrective actions

Injuries

Performance

Behavior

Review Feedback surveys

Exit interview

Communication

ALWAYS LISTEN, EVEN IF YOU DON’T AGREE

Circle back with management

Thank-youMoo Questions????