employee engagement betseymckenna - wordpress.com
TRANSCRIPT
1
Employee Engagement Alliance Dairies Group
Betsey McKenna, SHRM-CP
Overview
• Recruitment
• On-Boarding
• Retention
• Recognition
• Culture
• Shaping the Future
We have to remember where we were to be reminded why we are going.
• I-9 audit in 2009• Work-release• Turnover• Two-week retention• Workman's compensation • Unemployment
2
Employment Metrics
Turnover= # of employees that left the company/# of available
positions
Retention=% of employees that started at the beginning of the year and remained employed at
the end of the year
DEPARTMENTS
Turnover Improvement Since 2014
Retention Improvement Since 2014
ADMINISTRATION ‐14% 0%DIGESTER 0% ‐50%
CONSTRUCTION 151% 13%
CROPS 18% 15%
FEED 61% 25%
HERDCARE 5% 6%
PARLOR 41% 33%REPLACEMENTS ‐14% 3%
SHOP ‐103% 24%
Recruitment
• Craigslist
• 4-H & FFA
• Website
• Indeed
• Internships
• Word of mouth
• Zip-Recruiter
• Newspaper
• Employee Incentive
Mission
Mottos
Values
Brand yourself
Alliance Dairies GroupOur mission is to produce the highest quality dairy products
with a team of passionate employees that are focused on promoting and developing people, caring for our livestock and our environment, and support the community in which we live!
We want you to join our family, so we can support yours!
3
On-Boarding
Application• 3 strikes
• Pre-screen
• Reference Check
• Background Check
Selection• Initial Interview
• Manager Selection
• First Day
New Hire First day form
Personal protective equipment
Orientation
Minimum wage without notice
2-week policy
25, 55, 85 Day Follow-up
Hierarchy of Needs
What needs are you meeting?
4
“
”
Worker's perspective is switching from 'my paycheck' to 'my purpose' and from 'my satisfaction' to 'my development ', from 'my boss' to 'my coach'
Jim Cliffton, Gallup Chairman & CEO
45% of workers say that in the next year they will be or have already been looking for another job-SHRM Employment and Job Satisfaction and Engagement
Employee BenefitsAt time of hire• Minimal Essential Coverage
• Loans
• Primary Care
• Housing
• Vehicles
• Christmas bonus
After 6 months to a year
• 401K
• Profit Share
• Florida Blue Insurance
“
”
If you have an incentive program that is so complicated that people can't understand it, then you're not going to
motivate them. (Ellen Alder, Peoplefluent)
30% of US companies plan to give bonuses to workers who fail to meet performance expectations (Tower Watson, 2015)
5
Management Training
People 1st
Conferences
Off farm exposure
Manager meeting
RecognitionYears of Service
Birthdays
Milk Quality Bonus
Facebook "Family Album"
Retention• Annual Reviews
• Camp Anderson
• Newsletters
• Christmas Party
• Farm Picnic
• Alliance Olympics
6
7
“
”
Culture is the organization's immune system. The important thing is anyone can copy a
company's strategy, but nobody can copy their culture.
Salesforce, 2015
Culture: How a group of people that have something in common do things
“
”What happened to the world of
fun first and safety second?
What are we saying without saying it?
There are somethings you should never get used to, and those are the "used to" stories. Your perspective
has been preserved and is no longer a reality.
Safety Shift• Weekly meetings
• Accident reports
• Doctor appointments
• Light duty
• Culture
8
DocumentDocumentDocument
Bad behaviorBad performance
Bad behaviorGood performance
Good behaviorBad performance
Good behaviorGood performance
Reviews
Corrective actions
Injuries
Performance
Behavior
Review Feedback surveys
Exit interview
Communication
ALWAYS LISTEN, EVEN IF YOU DON’T AGREE
Circle back with management
Thank-youMoo Questions????