JOB EMPOWERMENT

EMPLOYEE EMPOWERMENT

Meaning To empower.Empowerment the process of increasing the enabling capacity of individuals or groups.Empowerment is not enhancing power. Increases confidence among individuals.

Definition To invest people with authoritysharing varying degrees of power with lower-level employees to better serve the customer.

Need of empowermentTime to respond is much shorter todayFirst line employees must make many decisionsGreat untapped potentialControl over their livesEmpowered people do not feel like victims

Ways of Employee EmpowermentExpress confidenceHold high expectationsIn the decision makingFreedom and autonomyLimit the use of coercive power

Benefits Improved employer satisfactionBy being shared, organizational power can growEmployees to perform betterIncreases trust in the organization

Complications

Giving up control can be threatening to some managersManagers may not want to share power with someone they look down uponManagers fear losing their own place and special privileges in the system

Conclusion Positive element in an organizationDepends on demands and circumstancesDevelops self confidence and loyalty