employee assistance program tools to support you and the employees you supervise supervisor...
TRANSCRIPT
Employee Assistance Program
Tools to Support You andthe Employees You Supervise
Supervisor Orientation
What is an EAP?
A personal and confidential counseling service for employee and their dependents/spouse
Support to Balance Personal and Professional Issues
Confidential Short-term Counseling at No Cost
Client Connect® Referral to Professional Counselors
Resource Information
Types of Service Your EAP Offers: Marital and Family
Relationships
Stress Management
Alcohol and Drug Issues
Work-related Concerns
Depression and Anxiety
Bereavement
On-line Resources
Legal and Financial Telephone Consultation
EAP Counseling
6 Session Model– Up to 6 visits per contract year (January – December)
– As Needed, Assistance With Transition to Health Insurance, Community Resource, Self-help Groups, Etc.
Strictly Confidential
Nationwide Provider Network
Most Specializations
Multi-lingual Counselors Available
Management Consultation Services Designated Management Consultant
Unlimited Telephonic Consultations
Provides the Tools To…– Encourage Employees to Seek Help
– Refer Employees to the Appropriate Resources
– Restore Productivity
– Retain Valuable Employees
Problem Resolution: Supervisor’s Role
Five Steps:
1. Observation
2. Documentation
3. Corrective Interview
4. Referral
5. Follow-Up
Flowchart: Informal Supervisory Referral
Flowchart: Mandatory/Formal Supervisory Referrals
On-Line ServiceLifeHub Internet Resource
Provides information tools and resources to support family and care giving, health and wellness, emotional well-being, and daily living issues. Features include:
Interactive self assessment tools
Self-search locators for child care, elder care
More than 1,500 tip sheets, articles and resource guides
On-Line Seminars
Quick Tips
How to Access Online Services
www.unipsych.com
Click on LifeHub
Username = BREVARDSCH
If you are a first time user, follow registration steps for initial setup.
Remember, it’s EASY to Contact UniPsych
CONFIDENTIAL
Toll Free Number – 1.800.272.3626
Available 24 Hours / 7 Days
Free, Company Paid Benefit
Employees & Eligible Dependents
FOR MORE INFO...
Call 1.800.272.3626 for more specifics on eligibility and the number and types of counseling services available.
Thank You!
Questions? Comments?
1-800-272-3626
Confidential, 24 hour availability