employee appreciation: the secret to unlocking productivity, retention, and business growth

15
@15Five EMPLOYEE APPRECIATION The Secret to Unlocking Productivity, Retention, and Business Growth

Upload: david-hassell

Post on 21-Apr-2017

1.028 views

Category:

Leadership & Management


0 download

TRANSCRIPT

Page 1: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

EMPLOYEE APPRECIATIONThe Secret to Unlocking Productivity,

Retention, and Business Growth

Page 2: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

DAVID HASSELLFounder and CEO, 15Five

Named ”The Most Connected Man You Don’t Know in Silicon Valley” by Forbes Magazine. Featured in The Wall Street Journal, Inc., Entrepreneur, Huffington

Post, and Fast Company.

SHANE METCALFVP Customer Success, 15Five

The unofficial VP of People and Culture at 15Five. A former executive coach focused on building high performing teams and healthy cultures.

www.15Five.com 2

Page 3: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

An employee engagement solution that helps create high performing teams by combining pulse surveys, weekly check-ins, peer recognition, and people analytics all in one platform.

www.15Five.com 3

Page 4: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

What We’ll Cover

• What is appreciation, and what it’s not

• Why should you care

• How to put appreciation into practice

www.15Five.com 4

Page 5: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

What is employee appreciation?

www.15Five.com 5

Page 6: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

What Appreciation Is Not

An HR initiative you can check off having done

Mass-produced, off-the-shelf, one-size-fits all, or cookie cutter

A tool or program you can put in place

Only praise and compliments

www.15Five.com 6

Page 7: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

But really…

Appreciation is an active process that starts with paying attention.

This allows you to recognize & enjoy the people around you for who they are and what they do.

www.15Five.com 7

Page 8: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

Maslow’s Hierarchy of Needs

www.15Five.com 8

Page 9: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

What Happens When Belonging & Esteem Needs Are Met?• Strong relationships with deep trust

• Fierce loyalty, extremely low turnover

• People doing the best work of their lives

• Enjoying the journey – fulfillment along the way

www.15Five.com 9

Page 10: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

What is the Purpose of Appreciation at Work?1. To take care of the human needs of belonging and esteem so that

people can naturally move onto the path of being their greatest

selves, and doing their best work.

2. To improve the quality of relationships in order to build an

extraordinary culture.

3. To enhance our own experience and fulfillment in both work and

life.

www.15Five.com 10

Page 11: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

Putting It Into Practice

www.15Five.com 11

Page 12: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

It Comes Down to Two Things

1. Developing and strengthening a habit of noticing

2. Creating rituals to share the things that you appreciate

www.15Five.com 12

Page 13: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

Automate the Rituals

• End meetings with a quick round of appreciations

• Incorporate appreciations into all-hands meetings

• Give people an opportunity to share more of themselves

• Implement a tool like 15Five that has High Fives, or use email

www.15Five.com 13

Page 14: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

It Starts With You

• Appreciation is contagious

• It works like a muscle

www.15Five.com 14

Page 15: Employee Appreciation: The Secret to Unlocking Productivity, Retention, and Business Growth

@15Five

Your Challenge

• Share three appreciations

• Put a practice in place

www.15Five.com 15