"emphasizing the self in self service benefits" - ohug 2010 presentation
DESCRIPTION
Out-of-the-box, Oracle Self-Service Benefits works well from a benefits data entry perspective, but not-so-well from an average-user’s perspective. Come learn how the Rockefeller University took Open Enrollment paperless by implementing Oracle Self-Service Benefits in a user-friendly way for all skill-levels of computer-users. See how the used personalizations and communication types in a creative way to ease the SSB process and to strongly enhance the communication and explanation of the benefits offered by the university.TRANSCRIPT
Christopher Maurio Christopher Mcleod
Emphasizing the “Self”in Self-Service Benefits
Agenda
•
Our Self Service Enrollment Process
•
Updating Existing Plan Setups
•
Create Instructional Text Using Communication Types
•
XML Benefits Confirmation Statement
•
Workflow Benefits Changes Notifications
Self Service Enrollment ProcessTwo Different Responsibilities
-RUHR Open Enrollment or RUHR New Hire Benefit Elections(Assigned only during the appropriate enrollment period)
-RUHR View Personal, Employee, and Benefit Details
Self Service Enrollment Process (cont.)Employees may add any contacts whom they wish to cover as dependents and/or beneficiaries
Rockefeller restricted the ability to update and remove any existing contacts.
Self Service Enrollment Process (cont.)Two Different Programs
-Additional Tax Savings Plans –
Standard Benefits
-Benefit Plans –
Advanced Benefits
Self Service Enrollment Process (cont.)
Self Service Enrollment Process (cont.)
Self Service Enrollment Process (cont.)
Self Service Enrollment Process (cont.)
Self Service Enrollment Process (cont.)
Updating Existing Plan Setups
Old Setup
New Setup
Enrollment Selection Page –
For Employee with only a spouse, no children or domestic partner contacts.
Updating Existing Plan Setups (cont.)Adding Dependent Eligibility Profiles
Employees only see options in which they are eligible to enroll in based on the dependents they currently have or will be adding.
Total Compensation -> General Definitions -> Eligibility Profiles -> Dependent Coverage
Updating Existing Plan Setups (cont.)Total Compensation -> Programs and Plans -> Plan Eligibility -> Dependent Criteria
Family Member:Check Designation Requirements
Web Address:
Updating Existing Plan Setups (cont.)Total Compensation -> Programs and Plans -> Plan Enrollment Requirements
Designations -> Coverage Eligibility Requirements -> Eligibility Profiles
Updating Existing Plan Setups (cont.)
Old Setup
New Setup
Employee can de-select a plan when they should not be allowed to.
Updating Existing Plan Setups (cont.)Total Compensation -> Programs and Plans-> Program Enrollment Requirements
Communication Types –
Instructional Text
Total Compensation -> General Definitions -> Additional Setup -> Communication Types
Short Name: BNS.ENRT_SELECTION_SELECT_AREA
Adding Instructional Text
Communication Types –
Instructional Text (cont.)Usages
Different Communication Types based on unique or combinations of:Program, Plan Type, & Life Event
Limitations:
Limit of 2,000 CharactersCannot Specify Unique Communication Based on Plan
Using Basic HTML to Create Interactive Tables and/or Links To:
Plan Documents, Plan Administrator Websites & Other Useful Information
<a href="http://www.yourwebsiteaddress.com" target="_blank">Plan
Document</a>
Communication Types –
Instructional Text (cont.)
XML Benefits Confirmation StatementResponsibility: XML Publisher Administrator
Name: Benefit Enrollment ConfirmationCode: BENSSCNF
XML Benefits Confirmation Statement (cont.)Download & Save Seeded Template
End Date Seeded Template
XML Benefits Confirmation Statement (cont.)Create A New Template
Upload A New Personalized Template
XML Benefits Confirmation Statement (cont.)
Metalink : 391397.1How to Modify Existing Seeded Templates
Using XML Publisher
Workflow Benefits Changes Notifications
Metalink : 263015.1 Deploying SSHR Capability
Chapter 11 "Enabling Self-Service Bene�ts
Enrollment Noti�cations”
Benefits Administrator receives e-mail once an employee completes the Self Service Benefits enrollment process.
Workflow Benefits Changes Notifications (cont.)
Questions & Answers
Christopher Maurio
–
HR AssociateThe Rockefeller University –
Christopher McLeod –
HRIS ManagerThe Rockefeller University –