empathy: why it matters and how to grow it...empathy: why it matters and how to grow it dr. tonya...

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Webinar: Empathy: Why it Matters and How to Grow It April 15, 2020

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Page 1: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

Webinar: Empathy: Why it Matters and

How to Grow ItApril 15, 2020

Page 2: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

Who is IYI?OUR MISSION IS TO IMPROVE THE LIVES OF ALL INDIANA CHILDREN BY STRENGTHENING AND CONNECTING THE PEOPLE, ORGANIZATIONS, AND COMMUNITIES THAT ARE FOCUSED ON KIDS AND YOUTH.

• We Do It For The Kids

• We Create Change

• We Work Together

• We Empower Our Partners And Peers

• We Advocate For Others

Page 3: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

Using your GoToWebinar Control Panel

If you don’t see the control panel – click the orange arrow

Questions

Download ResourcesIf you do not see this section, click VIEW in the top menu and make sure HANDOUTS is checked

Page 4: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

Empathy:Why it Matters andHow to grow it

Dr. Tonya FeatherstonCenter for Social Emotional Wellness

Page 5: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

SympathyFeeling sorrow or pitty for someone or their situation.✔Creates disconnection✔Lacks emotional connection

Sympathy vs. Empathy

EmpathyThe art of stepping into the shoes of another person and seeing the world through their eyes.✔Fosters a deep connection✔Detects the emotions of others

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Page 6: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

Empathy vs Sympathy Video Short

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Page 7: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

Non-Empathetic Responses✔Ooh that’s really bad…I’m sorry✔I’m sorry…here’s some money✔At least you know you can get

pregnant✔At least you have a job✔At least one of your kids has

good behavior

It’s all about how you respond

Empathetic Responses✔I understand how you feel, I’ve

been there myself.✔I don’t even know what to

say…but I’m here for you.✔I understand how you feel, I had

a similar situation. I can share what worked for me, if you want.

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Page 8: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

Practicing empathy on social media

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Page 9: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

“Empathy is…

Seeing with the eyes of anotherListening with the ears of another

Feeling with the heart of another

Alfred Adler

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Page 10: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

Six Habits of Highly Emapthetic People

#1 Fully Present with OthersThey make you feel like you’re the only one in the room. They give their full attention. Put the cell phone down and be fully present.

#2 Mastered Listening vs. FixingThey ask a person how they are doing and then really listen to what the person says. They listen to develop an understanding. They don’t listen to respond or to fix the person’s problem.

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Page 11: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

Six Habits of Highly Emapthetic People

#3 Tune in to Non-verbal CommunicationThey listen with all of their senses. They pay attention to body language, facial expressions, demeanor and language. They seek to understand all of what the person is saying as well as feeling.

#4 They Practice PausingThey don’t jump in to finish people’s sentences, interrupt or offer advice. They understand how powerful silence can be, and they are comfortable with silence. They pause before speaking, responding or taking action.

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Page 12: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

Six Habits of Highly Emapthetic People

#5 Switched from Judgment to CuriosityInstead of offering their opinion or advice, they ask questions to better understand the person’s perspective. They are curious. They don’t ask why, they ask:How do you feel?Can you tell me more?What would be helpful?

#6 They Imagine others Point of ViewThey imagine what it must be like to be in this situation. They tap into their own experiences to remember how they felt when this happened to them, or they think about how they might feel or respond if this ever happens to them.

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Page 13: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

Barriers to Being Empathetic

✔Cultural differences✔Gender✔Not viewing the other person as an equal✔Your preconceived ideas and beliefs✔Your discomfort with other people’s emotions

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Page 14: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

Adult Practices to Improve your Empathy

1. Expand your emotional vocabulary2. Come out of your bubble – Try on someone else’s life3. Fill your own cup (emotional reserves) first4. Advocate for things to help others even if they don’t directly

affect you.5. Practice communicating with care (social media is a great place

to start)

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✔Don’t instruct children to say sorry✔Help children name their emotions✔Ask them to consider how they think another person is feeling✔Diversify their media intake – books, tv, movies, magazines✔Teach them to fight stereotypes✔Use children’s books and stories to help model empathy

Helping Children Learn Empathy

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Page 17: Empathy: Why it Matters and How to grow it...Empathy: Why it Matters and How to grow it Dr. Tonya Featherston Center for Social Emotional Wellness Sympathy Feeling sorrow or pitty

“I want to know if you can sit with pain, mine or your own, without moving to hide it, fade it, or fix it.” – The Invitation

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Resources from Center for Social Emotional Wellness✔Well Space App – www.myteacherwellness.com✔30 Days of Calm Wellness Challenge –

http://calm.myteacherwellness.com/30-days-of-calm✔Teacher Wellness Facebook Group –

https://www.facebook.com/groups/myteacherwellness/✔Teacher Wellness Happy Hour – every Thursday at 5:00pm via Zoom✔Find your Empathy Quotient -https://psychology-

tools.com/test/empathy-quotient 18

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Thanks!Any questions? You can contact Dr. Featherston at [email protected] or 443-768-4108

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Webinars

Convenient, online professional development.• Grounded in latest research and innovative practices• Focus on Youth Development and College and Career

Upcoming Topics:

Register Today! IYI.org/webinar

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Be the first to receive the latest updates and opportunities.

Weekly Update: A weekly email newsletter with the latest youth development trends, IYI program news and event updates.

Programs: Get the latest KIDS COUNT Data, information from the Virginia Beall Ball Library, and other announcements from IYI programs.

Professional Development: Never miss an announcement about IYI webinars, the Because KIDS COUNT Conference, Youth Worker Cafes, the Postsecondary Counseling Institute and other great opportunities.

Be sure to sign up at www.iyi.org/newsletters.

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facebook.com/Indianayouth@indianayouth

twitter.com/Indiana_Youth@Indiana_Youth

Get ConnectedLet’s connect to improve the lives of youth!

Dana JonesConferences and Training [email protected]