emotional intelligence for leadership effectiveness nmuta david mbamalu consulting a presentation...
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Emotional Intelligence for Leadership Effectiveness
Nmuta David Mbamalu ConsultingA Presentation Made at LBSAA LectureLagos Business School, Lagos, Nigeria.28th August, 2014
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Quote….
“In a very real sense we have two minds, one that thinks and one that feels”
― Daniel Goleman, Emotional Intelligence: Why It Can Matter More Than IQ
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The Teaser….What kind of leader would you like to
follow,
and
are you that leader?
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Leadership is about Influence
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Why Should YOU care about EI
You will begin to be more aware of your strengths and weaknesses.
You can self- regulate and stand out consistently.
You will naturally motivate every one around you.
You will begin to feel what your followers feel and so understand them.
You will be a natural at networking
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Emotional Intelligence in a Nutshell
• Thorndike in 1920 introduced the idea that there exist other human intelligences aside the general/traditional intelligence (IQ) and cognitive abilities.
• IQ accounts for only 4% of work effectiveness (Rosete and Ciarrochi, 2005)
• Howard Garner presented the seven human intelligence; linguistics, musical, logical mathematical, spatial, bodily-kinaesthetic, intrapersonal and interpersonal intelligence.
• Interpersonal and intrapersonal intelligence relates with emotional intelligence (Abraham, 2007). Leadership is about influence (Northouse, 2013)
• Job performance and leadership effectiveness
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Leadership is about People
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Always Ahead!!!!
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Emotional Intelligence
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
What is Emotional Intelligence?
• Mayer and Salovey (2000) whose definition for EI is presently the most accepted, defined it as …
“ the ability to perceive and express emotion, assimilate emotion in thought, understand and reason with emotion and regulate emotion in self and others”
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Main Proponents of EI
• Mayer , Salovey and Caruso : Coined the Word EI in 1990, created MSCEIT v 2.0
• Reuven BarOn : Emotional Intelligence Quotient Inventory (BarOn EQ-i)
• Daniel Goleman : Emotional Intelligence (1995) and Work Place with Emotional Intelligence(1998)
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Constituents of EI By Goleman, D. (1985)
• Awareness: “the ability to be aware of, understand, accept, and respect oneself,“
• Self Regulation• Motivation• Empathy• Social Skills
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Learning New Behaviour
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Characteristics of EI by Mayer & Salovey, (1997)
• Perceiving• Using • Understanding• Managing Emotions
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Measuring EI• Assessments: MBTI, BarOn EI Quotient, MCSEIT, 360degree
feedback etc.
• Academic records
• Behavioural observation
• Direct Interaction with Coachee
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Positive Emotions
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Negative Emotions
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Developing EI for Specific Leadership Situation
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Developing Emotional Intelligences specific for effective leadership.
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Anger…
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Benefits of EI
positive attitudes
greater adaptability
improved relationships and increased
orientation towards positive values
(Kristin and Elisabeth, 2007).
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Questions…• How do you understand your emotions and that of others in
your work environment to propagate accomplishment of goals?
• Can that smart, young and upward moving executive with uncanny abilities and target oriented attitude become an effective leader?
• Can that expert who is so technically skilled develop human skills and become an effective leader?
• Can a brilliant executive with unregulated negative and uncontrolled emotions, take charge and ascend the career ladder?
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Reflections…• What is the negative emotional state you struggle with?
• What are you doing about it?
• How can you improve on what you are currently doing?
• At the end of this session, what change do you want to see in you?
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
Intervention By EI Coaching
Intrapersonal and interpersonal adeptness
could be
mindful, strategic and tailored
to support Leadership
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Nmuta David Mbamalu Consulting Possibilities, Change , Transformation
More about EI
•Consciously developed (Goleman, 2001)
•EI is not ethical
•EI is a universal currency
•Comes with maturity (Experience and age)
•Situation specific
•It’s a journey not a destination
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