emotional intelligence ciesco
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Emotional Intelligence
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This Session will help you…..
• Understand Emotional intelligence• Religious perspective• Manage to change yourself• Deal with conflicts• Improve productivity• Build relationships
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• Memory power• Problem solving power• Analytical power• Logical reasoning• You are born with it to an extend• Academic, sports, job, business but not in life
as a whole.
What is IQ?
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A simple IQ test
Take two apples from three apples. What do you have?
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Another question
What appears twice a week and once a year?
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Letter
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Whose Photo I am looking at?
I am looking at a photo. Who is it I am looking at, if I don't have any brothers or sisters and the father of the man in the photo is the son of my father?
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My Photo
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One more…
Which number should come next in this series?
25,24,22,19,15,..
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What is EI?
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Amygdala
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What is Amygdala?
• The Amygdala is an almond shaped mass of nuclei located deep within the temporal lobe of the brain. It is a limbic system structure that is involved in many of our emotions and motivations, particularly those that are related to survival.
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What is Emotional Intelligence, EI?
• “The ability to recognize and regulate emotions in
ourselves and in others” – Daniel Goleman• You can develop your EI• More mature, you have more EQ• 3 times more required for success in life• Balance your IQ and EQ
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High EI ……
• More engagement• More ability to deal with conflict• To think more clearly in stressful situations• More productivity• Better team results• More satisfaction at work
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Five elements of EI by Daniel Goleman
Self-awareness
Self-motivation
RelationshipsEmpathy
Managing emotions
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Self-awareness
Aware of our moods and the thoughts leading to that moods.
Self-confidenceKnow your strengths and weaknesses
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Self-awareness (characteristics)
• Clear understanding of how you behave• Ability to read the minds of people who look
at your behavior• How you respond to others emotions,
attitudes and feelings• Ability to disclose end results to others
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Self- awareness(indicators)
• Identify negative feelings• Know when your self-talk is productive• Know your senses• Be in right sense to identify your emotions• Know when and how to communicate
effectively• Understand the impact of your behavior on
others
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Self-awareness(self-assessment)
• Do you feel and understand your emotions?• Do you perceive how others understand you?• Are you aware of your language and body
gestures when you respond to others?
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Self-management
• Ability to calm in emotional up bursts.• Maintain courage and patience under
pressure
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Self-management(skill indicators)
• Be able to relax in pressured atmosphere• Calm down quickly when angry• Self-talk • Keep calm when others are angry on you
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Self-management(skill assessment)
Can you keep calm when angry?Can you change your moods easily?Can you manage your anxiety?
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Self-motivation
• Be able to channel emotions to motivate to achieve dreams and goals
• Tackle frustrations and failures
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Self-motivation(skill indicators)
• Able to handle setbacks• Time management• Able produce high energy for all degrees of
assignments• Able change unhealthy and ineffective habits• Walk the talk
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Self-motivation(assessment)
Does failure hold you back?Do you follow time management in day to day
affairs?
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Empathy
• Ability to identify and understand the wants, needs and view points of others
• Excellent in managing relationship• Good listeners• Honest and open hearted
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Hadith for Empathy
• " None of you is a Muslims until he loves for his brother what he loves for himself" (Sahih Bukhari)
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Empathy(skill indicators)
• Working out conflicts• Build trust• Mediate to avoid conflicts• Effective communicators
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Empathy(skill assessment)
Are you a mediator?Do you help others to succeed?Are you a good listener?Do you give feed back?How often you appreciate people?
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Tips for Empathy• Accept our emotions and emotional response• Help them label their emotions• Encourage them to talk about their feelings• Help them to recognize the reasons for emotions• Identify stress in them• Help them to reduce stress• Teach self talk for positive thinking
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Leopard having empathy for the baby of monkey, it killed
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Social Skills
They are team players
Rather than focus on their own success first, they help others develop and shine.
They can manage disputes,
They are excellent communicators
They are masters at building and maintaining relationships.
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Social Skills(Indicators)
• Able to understand others feelings and needs• Stay calm in the distressful situation of others• Able to manage others emotions
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Social Skills(assessment)
• Are you skillful in managing others emotions?• Do you build and maintain relationships?• Do you help others meet their dreams and
goals?
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The Best Model for EI
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Prophet Mohammed(saw)
• There has certainly been for you in the Messenger of Allah an excellent pattern for anyone whose hope is in Allah and the Last Day and [who] remembers Allah often.
• The stories of man depositing rubbish• Enemy trying to kill Prophet(saw) when
sleeping
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What we learned…
• Emotional Intelligence EI has more effect on your success in life than IQ
• “The ability to recognize and regulate emotions in ourselves and in others” – Daniel Goleman
• Five elements that define EI, are• Self-awareness, self-management, self-
motivation, empathy and social skills
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Quote
• No creature can fly with just one wing.Gifted leadership occurs where head and heart – feeling and thought – meet.These are the two wings that allow a leader to soar.”- Daniel Goleman
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