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EMILY COLEMANwww.ecolemanable.com

EXPERIENCE

Mitratech Austin, TXUsability Design Engineer Aug. 2012 present

o Integrate user experience tasks with agile product development cycle for legal industry enterprise softwareserving Fortune 200 clients.

o Collaborate with Product Managers and Developers to solve complex design challenges for legacy software.o Create deliverables such as logos, icons and other interface elements.o Produce mock-ups, flow diagrams and screen designs with Microsoft Visio and Adobe Photoshop.o Conduct user research through contextual inquiry and usability task testing.o Identify software usability issues with heuristic evaluation and contribute to product requirements.

IC 2 Institutes Global Commercialization Group, The University of Texas Austin, TXSoftware Analyst (June 2012 Aug. 2012) Oct. 2010 Aug. 2012

o Planned and developed a Web site to offer innovation management training to global entrepreneurs.o Focused project on targeted user audience and necessary integrations with university resources.

Information Architecture Research Assistant (Oct. 2010 May 2012)o Evaluated training materials and organized content for the creation of an online education program.o Created extensive index of departmental resources.o Edited module lessons using Articulate Presenter software.o Performed package selection for a learning management system (LMS) and implemented Canvas LMS for use

in educational programs serving more than 1,100 innovators in India, Jordan, Korea, Mexico and the U.S.o Managed usability tests, focus groups, student registration and course creation.

College Forward Manor, TXUsability Consultant Jan. 2012 May 2012

o Worked with project team to gather requirements for rapidly growing organizations transition toSalesforce.com for management of over 3,500 current student records.

o Devised test plan and conducted user testing on an early design iteration.o Provided feedback and recommendations for interface and implementation.

Information Technology Services at the University of Texas Austin, TXUsability Intern May 2011 Aug. 2011

o Defined goals and gathered requirements for redesign of Web site knowledgebase utilized by 50,000 studentsand 24,000 faculty and staff for first tier technical support.

o Conducted interviews with key stakeholders and performed user testing on current site.o Reviewed library of existing content, noting article number, redundancies and style inconsistencies.o Proposed improvements for content, interface and documentation workflow.

Vac at io n Publ ic at io ns Houston, TXEditorial Assistant (Jan. 2008 May 2010) May 2007 May 2010o Authored more than 20 full-length articles for three magazines.o Proofed and edited pieces prior to publication, in addition to fact checking.o Created written content for Web sites.o Compiled and organized information for databoxes and gathered photographs for magazines.

Senior Research Associate (May 2007 Dec. 2007)

7/28/2019 Emily Coleman Resume

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EMILY COLEMANwww.ecolemanable.com

EDUCATION

Pragmatic Marketing Austin, TXPractical Product Management Certification Jan. 2013

The University of Texas Austin, TXMaster of Science in Information Studies May 2012

Honors: George Kozmetsky Exemplary Intern Award, 2012

Rice University Houston, TXBachelor of Arts in English and Classical Studies May 2008

Honors: Jones Residential College Outstanding Senior Award, 2008

Intercollegiate Center for Classical Studies Rome, ItalyStudied Latin and classical history in semester-long program. Fall 2006