The iPhone

• Phone• Mail• IPod• Safari• SMS• GPS• Itunes• App Store

• Calendar• YouTube• Camera & Photos• Stocks• Weather• Clock• Notes• Calculator

• Games• Entertainment• Utilities• Social Networking• Music• Productivity• Lifestyle• Education• Weather• Books

• Reference• Travel• Sports• Navigation• Healthcare• News• Photography• Finance• Business• Medical

• Wi-Fi• GPS• Sensors• 8GB or 16GB flash

drive • 2.0 megapixel camera• MP3• SMS

• 3G Network• Bluetooth 2.0• EDR• 2 antennas • Language support• International keyboard

and dictionary support

• AT&T, the lone iPhone carrier • Service Plan Cost• No Removable Battery • No Expandable Memory• No Voice Dialing or Video Recording• No Phone to Phone Picture messaging• No Copy/Paste Functionality• No Flash, Java, or Windows

• The BlackBerry Storm

• The Palm Pre

• First iPhone 2007, Second iPhone 3G 2008• BlackBerry Storm bested the iPhone for the first quarter of the year • People prefer the BlackBerry keyboard and form factor • However, the iPhone interface and applications are superior • iPhone, for all its glorious features, is at best a mediocre phone with

occasionally terrible coverage • AT&T has been slow to fix network issues and slow to respond to customer

complaints and lacks a certain amount of customer service social grace • there should always be more BlackBerrys sold than iPhones simply

because of network diversity • Not for “on-the-go business users”• if/when Verizon will finally get the iPhone

• The idea of handheld devices surfaced in 2008

• Pilots done and presented at the 2009 ACRL in Seattle, March 12-15 by Penn State U and University of Houston, TX

• Many other libraries are using handheld devices for a variety of purposes• Such as, Ball State, Boston University Medical Center, Duke, NYPL, North

Carolina State, Yale, Nashville Public, & Washington DC has a app!

• Libraries worldwide that offer mobile services, including instant messaging for over dues and renewals; portable-ready audio, video, and eBooks collections; self-guided library tours; mobile catalog interfaces; and mobile instruction…

• The test was inspired by the iPhone

• But technical issues with PSU's wireless network

• PSU experiment revealed that there was no favorite device but that there were a number of potential problems

• spotty phone connectivity and unreliable wireless networks

• web site displays don't always work well on the small screen, and some of the devices were too small to enter information easily

• But the library search widgets searched well

• users don't have to do much navigating or typing much

• pilot project involved the use of the iPod Touch

• the iPhone without the phone

• use of wireless feature for blogs, chat reference, YouTube help videos, World Cat access

• the Touch convenient for notes and calendar functions

• hope to use the device for roving reference and virtual office hours

• University of Virginia Libraries

• http://www.apple.com/iphone/• Information on the Go. Carol Tenopir. Library

Journal, 5/1/2009• Library Technology Reports: Mobile Web

bit.ly/techsourcemobile• “M-Libraries” from Library Success

bit.ly/libsuccessmobile• 7 Things About Handheld Devices

bit.ly/PSUhandheld • Rosenberg, Dave. iPhone or BlackBerry?

Service is a major factor. Cnet. 5/4/09