emerging business models & brands - peter giles

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August 2005 Peter Giles, Perth LAMP, May 2006 www.lamp.edu.au Emerging Business Models Building brands

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A presentation from Peter Giles given at LAMPs 3rd residential in Perth, Australia in 2006

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Page 1: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Emerging Business Models

Building brands

Page 2: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Media is now global

Diverse communities linked by the internet

Page 3: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Fragmentation of audiences

Mass audience Global niche audiences

Hundreds of audiences of millions

Millions of audiences of hundreds *

* Tony Surtees - Director, Santa Clara Group

Page 4: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Programs/Books/Films/Games

Properties

Page 5: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

23 million blogs worldwide - doubling every five months - American Life

Increasingly consumers use media simultaneously - they fit up to 44 hours of activity into one day

The Cross Media World

Free to Air TV

Mobile Phones

Mobile Games/Media/Pods

Water Cooler

Public Space

Wireless laptops

CinemaDVD

Print Media

Office PC

Games Console

Page 6: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Access to a global audience is a big opportunity

Challenges- Being visible on the global stage- Creating strong brands- Being relevant on the global stage- Accessing revenue streams

Page 7: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

The successes so far?

Page 8: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

BIG

Page 9: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

BIGBlockbusters

FeaturesPeter Jackson - Lord of the RingsWachowski Brothers - The Matrix Franchise

DocumentaryMichael Moore - Fahrenheit 911

TVLost, The Apprentice, Big Brother

GamesLara Croft, Resident Evil

Page 10: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

small

Page 11: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

MusicThe Arctic Monkeys

AnimationJibjabHappy Tree Friends

DocumentaryOutfoxedSupersize me

Blogs/VLOGSDrudge Report, Baghdad Blogger, Crikey.comRocketboom

small

Page 12: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

The Long Tail

Page 13: Emerging Business Models & Brands - Peter Giles

August 2005

Playground of the Converged Producer

Peter Giles, LAMP, August 2005

First published 1989 First published 1999

Page 14: Emerging Business Models & Brands - Peter Giles

August 2005

Playground of the Converged Producer

Peter Giles, LAMP, August 2005

Chris Anderson, wired Magazine, Nov 2004

The Long Tail - Niche Products

Page 15: Emerging Business Models & Brands - Peter Giles

August 2005

Playground of the Converged Producer

Peter Giles, LAMP, August 2005

Chris Anderson, wired Magazine, Nov 2004

The Long Tail - Niche Products

Page 16: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Chris Anderson, Editor of WiredInterview for The Economist

Page 17: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Everyone is now a media producer

Our jobs are under threat

Our new creative challenge is to aggregrate, activate and measure audiences/users

Create frameworks which invite contribution

Our future as curators/facilitators rather than sole creative source

Page 18: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Harnessing the creative power of your audience/users to extend your reach

Wikipedia, YouTube, MySpace, Flickr

A contributing audience has a sense of ownership and loyalty

Every post that mentions your brand grows your brand

Page 19: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Starwars

LEGO

What do these brands have in common?

Page 20: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Two brands that are competitors in kid’s toys, games and merchandise

Fan filmmaking history

Promoting merchandise through fan films, gaming and brand partnership

LEGO STARWARS

Page 21: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

User generated content can help you build your brand

The more active your users, the more visible and findable your brand

Page 22: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Why is Google valued so highly?

In a world of billions of channels of content the ability to find what you want becomes a

valuable commodity

Findability* Ability to be located in a sea of content

* Navigation of the system * Navigation of the property* Consistency of branding

Page 23: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Successful brands must be findable

Carefully select your property name

Carefully select meta tags - descriptions for search engines to find you

- Google it, who comes up on top of the list?- consider the strengths and weaknesses of your

opponents- is the domain name available?- why just one domain name?

Page 24: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Create a blog and regularly submit posts

2 x 250 words min per week (This will draw search engine bots and get you a higher

search engine ranking)

Search engine optimisation

Look at your server logs - this is feedback from your users

More links to you means higher page rank

Page 25: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Establishing a brand

A brand brings consistency to disparate content

A brand has longevity beyond a single ‘project’

A brand is about building a business

Who are your customers?

Page 26: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

21st Century Brands

Should recruit active users to help build presence

Should be findable

Should build partnerships with other brands

Should be easily and quickly understood

Page 27: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Page 28: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

The four M’s of a successful service

Movement ManagementMonetisation Measurement

Ken Rutkowski - Ken Radio Broadcasting

Page 29: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

The four M’s of a successful service

Movement ManagementMonetisation Measurement

Ken Rutkowski - Ken Radio Broadcasting

Page 30: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

TV ratings are notoriously inaccurate

The internet allows accurate measurement of user behaviour

Page 31: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

YOUR CONTENT

Upstream

Downstream

Affiliates

Syndication

Pay per click/sale

Income per click

Page 32: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

small

Page 33: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

small

Page 34: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

small

Page 35: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

RSS FeedsREALLY SIMPLE SYNDICATION

Subscribing to updates

Content that finds you

Page 36: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

What are the Business Models?

Page 37: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

What are the Business Models?

Advertising vs. Subscription

Page 38: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

What are the Business Models?

Advertising vs. Subscription

A combination of methods

Page 39: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Page 40: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Page 41: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Page 42: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

StreamedVideo with Ads

egs. AOL/TW In2TV US Network ABCCBS Innertube

Page 43: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Jibjab

Page 44: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Emerging cross media business models

Subscription - pay for download

Streaming internet TV services with ads

Branded content and embedded advertising

Syndication and affiliates

Don’t forget Direct to consumer

Page 45: Emerging Business Models & Brands - Peter Giles

August 2005Peter Giles, Perth LAMP, May 2006

www.lamp.edu.au

Direct to consumer

Sanity records - digital media downloads to ipod at point of sale

Niche DVD content at point of sale/at events

Make content available for download at wifi points (internet cafes)

iTunes gift cards - consider retail billing system for downloads