Emergency Procedures 

 Code Black ‐  Personal Threat (click to link)  Personal Threat 

Armed Hold‐up 

Violent or Threatening Confrontation or Threat of Suicide 

Code Blue ‐ Medical Emergency (click to link) 

 

Code Brown ‐ External Emergency (click to link)  Cyclone or high intensity storm 

Unspecified Emergency 

 

Code Purple ‐ Bomb Threat (click to link)  

Code Red ‐ Fire Response (click to link) 

 

Code Yellow ‐  Internal Emergency (click to link) 

 

Code Orange ‐ Emergency Evacuation (click to link) 

Code Black – Personal Threat References/Details

Personal threat occursor is witnessed

Notify Coordinator/Team Leader

Dial 000 – Policeif appropriate

Notify Chief Warden

Await direction from the Chief Warden

Other potential situations: Assault/physical injury Hostage/kidnap

This is the general procedure. Refer to Personal Threat –

Armed Hold-up Personal Threat –

Violent Threatening Confrontation or Threat of Suicide

for specific procedures of these situations.

Code Black – Personal Threat – Armed Hold-up References/Details

Involved in an armed hold-up

Comply with the offender s instructions.

Do no more.

Stay calm, if possible

Notify the Chief Warden, Coordinator

or Team Leader if possible

Await direction from the Chief Warden

If not directly involved, stay out of

the way

After the event

Complete a Description of Offender form

All observers, complete this form independently

Witnessing an armed hold-up

Make and record as many observations as

possible

Prevent other people from inadvertently

entering the situation

Notify the Chief Warden, Coordinator

or Team Leader if possible

Call 000 – Police

Wait for assistance from police

Cooperate with police

Code Black – Personal Threat – Violent or Threatening Confrontation or Threat of Suicide

References/Details

Confrontation is occurring

Demandfor property or

money?

Wait for assistance

NoHand it over

without question

Yes

Witnessing a confrontation

Notify the Chief Warden

Call 000 - Police

Does anyperson require medical

attention?

Call 000 - Ambulance

Await directions from the Chief Warden

Yes

No

Comply exactly with all the offenders demands

Code Blue – Medical Emergency References/Details

Medical emergency has occurred

Does the person need to be moved?

Be calm, clear and rational. Approach with caution

For expample: Person collapses heart attack fit or siezure Serious cuts Other bodily injury

Is the person in immediate danger in current location?

Is it safe tomove them?

For both you and the other person

Move the person to a better location/position

Do not move the person

Call 000 - ambulance

Provide: Your name & phone no. Patient and injury

details Where you are

Notify Chief Warden

If necessary – notify First Aid Officer

Assesst the patient – offer assistance if trained to do so

No

Yes

No

Yes

Send someone to wait for the ambulance

Stay with the patient unless there is immediate threat of danger

Wait for ambulance

DO NOT LEAVETHE PATIENTALONE

Code Brown – External Emergency References/Details

Cyclone or high intensitystorm occurs

Open accessible windows on sheltered side (leeward) of building

Close all doors and windows on windward side of building

Cyclone or highintensity storm

Secure any external items to prevent them becoming airborne

Move any people in the building to the sheltered side of the building

Do not use landline telephone during thunderstorms

Leave when safe to do so

Listen to radio for storm updates

Turn off and unplug all electrical equipment

When leaving, beware of fallen powerlines and trees, damaged buildings

and flooded watercourses

Earthquake occurs

Stay in the building

Move away from external walls and windows

If possible take cover under a sturdy object

Remain there until directed otherwise

Earthquake

Code Brown – External Emergency References/Details

Unspecified external emergency occurs

Turn off air conditioners and

exhaust fans

Notify staff and visitors to gather in a

central point

Remain indoors

Close doors and windows

Between8:00am and midnight?

Phone 000

Restrict access to affected area

NoPhone Team Leader

or 3029 7044

Yes

Unspecified Emergency

Boundary St red phone

Code Purple – Bomb Threat References/Details

Bomb threatreceived on phone

Use the BOMB THREAT CHECKLIST

Confirm that the message/ envelope/ parcel is a bomb or substance threat

Notify the Chief Warden

If possible – place the message in a plastic

envelope

Avoid any further handling of the

message

DO NOT HANG UP, even if the caller does

Keep it quiet, and calm

Await direction from the Chief Warden

Written bomb threat received

To preserve fingerprints and other forensic evidence

Chief Warden

Receive notification of bomb threat

Assess the situation – use: Threat Evaluation P.39 Bomb Threat Checklist Bomb Search Routine Checklist

Issue directions appropriately

Code Red – Fire Response References/Details

There is a fire or smoke

Call 000 - FIRE

Break manual call point if applicable

Provide: Your name Location of fire Extent of fire Is ambulance required?

Rescue anyone in immediate dangerIF SAFE TO DO SO

If possible, isolate the fire. Close fire doors

Notify the Chief Warden

Fight fireONLY IF SAFE TO DO SO

Follow directions of Chief Warden

Fire extinguished?

Evacuate the building

Ensure everyone is safe. Secure the area

for investigation

Wait for emergency services

Yes

No

Follow the Emergency Evacuation Procedure

Code Yellow – Internal Emergency References/Details

Internal emergency occurs

Follow directions of Chief Warden or other authority

Notify Chief Warden

Examples of this type of emergency: Explosion Power failure Person trapped in lift Water supply failure Building structural

failure Spillage or leakage of

hazardous substance Illegal occupancy

Assess the situation

Assist others. Keep people out of danger

Administer first aid if necessary

Liaise with emergency services

Restrict access to affected area

Code Orange – Emergency Evacuation References/Details

Evacuation is directed by Chief Warden

Report to the Chief Warden and act on

instructions

Check toilets and other secluded areas

Chief Warden or Warden direct staff and visitors to the nearest exit as quickly

as possible

Evacuation tone is sounding in a building alarm system

After hours?

No

Are you alone?

Determine if there is anyone

else here

Take mobile phone to

Assembly Area

Remain there until

Emergency Services give the all clear

Yes

YesTrained warden

present?

One person assume role of Warden

No

No

Warden give

directions

Comply with Chief Warden s directions

Take mobile phone to

Assembly Area

Remain there until

Emergency Services give the all clear

Comply with directions of person in charge

Yes

Resume