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EMD-S Quick Guide v1.5

November 2012 Page 1

Electronic Miscellaneous Document(EMD) Quick User Guide

(EMD-S Only)

Issue 1.5


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About This Document

This Document is intended to provide guidance on the Issuance of EMD-S (Electronic Miscellanous

Document) on Galileo.

Introduction What is EMD?

The IATA board has set a mandate for 100% Industry capability to issue Electronic Miscellaneous

Documents (EMDs) by the end of 2013.

Efficiencies and cost savings will be gained by the replacement of paper documents such as MCOs,

Special Service Tickets, Tour Orders and Excess Baggage Tickets.

Electronic Miscellaneous Document (EMD) functionality is the IATA industry standard method for

the issuance, management and fulfilment for ancillary services, such as seats, baggage fees, loungeaccess.

EMD functionality allows airlines to process payments more efficiently and more cost effectively for

ancillaries. As airlines make these available to sell via a GDS, travel agents will be able to accept

payment directly and issue EMDs for settlement through BSP and ARC.

EMD will be the electronic replacement for all standard traffic miscellaneous documents, including:

Miscellaneous Charge Orders (MCO) or virtual MCO (vMCO);

Multi-Purpose Documents (MPD); Excess baggage tickets.

EMDs can also be issued for fees such as group deposits, reservations change fees and refundable

balances.

What are the different EMD types?

EMD-S(Stand Alone) - can be used for any service or fee, i.e. lounge access, change fees, group

deposits; - items that are not tied or directly related to a specific flight segment.

EMD-A(Associated) - will be used for flight related services i.e. seats, bags, meals - associated

directly with a specific flight segment.

EMD-S may be issued for non-flight related services. Airlines may also opt to fulfil flight related

services on an EMD-S initially.


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EMD-S Issuance Step by Step Process

To issue, void and refund (where applicable) an Electronic Miscellaneous Document (EMD-S) is a

very simple process through all core GDSs.

Basic PNR built/Ticket Issued

You CANNOTissue an EMD-S until you have the following;

Basic PNR must be completed (shown below)

Request for additional services has been completed via SVC segment within itinerary

E-Ticket has been issued (not applicable to group deposits)

Galileo PNR

Special Services Requirement (SSR)

Before an agent can proceed with the issuance of an EMD-S (Electronic Miscellaneous Document

Stand Alone), a manually created SVC segment must be created in the PNR.

Change fees are initially being introduced by airlines such as Finnair (AY) & British Airways (BA),

however more airlines are expected to come on board in the future. The actual services that will be

charged to an EMD will be dependent on each airlines own requirements.

An example of how an agent enters the SVC segment is outlined below;


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NB:

Please note the date selection is flexible, some agencies decide to enter the date of when the

EMD was issued, and some alternatively enter the date for which the passenger is travelling. You

can enter either within the SVC segment.

NB.Once the EMD has been issued within the PNR, an agent can remove the SVC segment if

required. The SVC segment WILL show within the viewtrip itinerary.

Once the SVC segment has been entered into the PNR, the EMD is ready for issuance.

Galileo PNR


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Issuance of EMD

To issue the actual EMD use the following command (repeat if required for additional passengers)

Galileo Entry;

EMDI/SM1/IC1055224335000 (press enter)

Galileo PNR

Once the entry has been entered into the systemyou can then view the EMDs that have been

produced;

Once the EMD has been produced, an airline MAY require agents to complete an OSI (Other

Supplementary Information) entry into the PNR itself. Finnair will require this, as well as British

Airways however it does depend on what the individual airline requires.

Command must always

be EMDIElectronic

Miscellaneous

Document Issuance

SM modifier

relates to

the segment

no

ICIn

Connection

with

Ticket Number

i.e. Issue EMD

against this this

ticket No


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Groups AY Only

0SVCAYEK1HEL15DEC-N1/D/997/GROUP DEPOSIT/150.00

997RFI Sub code for groups

Group Deposits (Finnair only currently)

Galileo

Viewing EMD

Equally you can view the EMDs in a list format;

From EMDL (List display) enter

Galileo PNR

As there are no specific SSR data items to re-check against the PNR, its recommended an agent

checks the EMD status within the display field.


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Entry example;

>EMDD2 (Display EMD #2 from list)

Galileo PNR

Voiding

Just like an electronic ticket, an agent would have the choice of voiding an EMD. Please note, just

like E tickets, EMDs can only be voided on the day of issuance.

The EMD summary (i.e. EMDD1) is a display of the issued EMD document including the EMD

number, passengers name, services purchased and the status of each coupon. This display will

provide tab options to be able to select other processes such as EMD Detailed, EMD voidand EMD

refund (where applicable).

Galileo PNR

NB.For British Airways (BA) please note the EMD Refund wording will not appear as shown

previously in the document.

Alternately you can void the document without going to the summary display by using the EMDV

command.

Using the EMDV entry to void the EMD number requires the input of the 13 digit EMD number.


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Example of EMDV entry to void the EMD number:

Entry:

>EMDV1051810100221

Response:

EMD 1051810100221 VOIDED - SAC 105001WJDIWT

Galileo PNR

Once voided, you can go into the particular history of the EMD itself. This shows the history of

everything that has been processed on the EMD with items such as date/time of when it was issued

& voided etc. (as shown below)

Entry:

Galileo PNR

>EMDH2(Electronic Miscellaneous Data Historyline no 2)


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Refunding

NOTevery airline will permit EMD refunding; again each individual airline will stipulate this.

BA refunds are not permitted on change fees. Its likely BA will expand their EMD services and may

introduce refunds in the future

For example;

AYrefunds are permitted on group depositsalthough they are likely to expand their EMD

services, which may offer refunds.

BAnot permitted on change fees.

To process a refund, an agent has to complete just like the void, in the EMD display screen (i.e.

EMDD2)

Once on the screen, an agent must tab down to EMD REFUND and enter the letter F (full refund)

once entered the following shall appear;

Galileo PNR


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General Error EMD Error Responses

ERROR MESSAGE TEXT DESCRIPTION

UNABLE TO PROCESS EMDNOT AUTHORIZED

FOR ELECTRONIC TICKETING (1G specific)

The TKLS (Electronic Ticketing) field in the AAT

must be Y.

UNABLE TO PROCESS EMDNOT AUTHORIZED

FOR DOCUMENT ISSUANCE (1G specific)

The type field in the AAT is 00. The type field

must be anything other than 00.

LOCATION NOT AUTHORIZED (1G specific) Duty code is not allowed to issue a ticket.

UNABLE TO PROCESS EMDUSER MUST HAVE

TINS ENABLED (1G specific)

The TKTN Tins field must be set to Y.

HMET TABLE PRINT NOW MUST BE SET TO Y FOR

PRINTING OF EMD (1G specific)

The print now must be set to Y to print the

support document for the EMD.

NEED PLAIN PAPER PRINTER ASSIGNED FOR EMD

(1G specific)

The printer type in the HMET table is TKT.

NEED APRVD E-TKTYES- TO ISSUE EMD (1P

specific)

The APRVD E-TKT field in the A.I.R. must be

updated to reflect the value of YES.

NEED AUTO VALYESTO ISSUE EMD (1P

specific)

The AUTO VAL field in the A.I.R. must be updated

to reflect the value of YES.

INVALID OPTION |XIM (1P specific) XIM option was in the EMDI entry and the

agency making the entry is not set up to issue an

interface message (the agency location does nothave a DT routing or does not have TAIR

activated in the A.I.R.)

INVALID SEGMENT SELECTED The segment selected using the segment select

option in the EMDI entry does not exist.

DUPLICATE SEGMENT NOT ALLOWED The same segment number cannot be repeated

in the segment select option in the EMDI entry.

INVALID PASSENGER SELECTED A name is selected using the name select option

in the EMDI entry and the name does not exist in

the PNR/BF.

INVALID LINE NUMBER The input of EMDDn (n equals a line number

from the EMDL response) and the number fromthe EMDDn entry is not found on the EMDL

display. Or - The input of EMDDn and the EMD

List is not displayed.

DUPLICATE PASSENGER NOT ALLOWED The same passenger/name number cannot be

repeated in the name select option in the EMDI

entry.

PASSENGER SEQUENCE INVALID Name select using the name select option in the

EMDI entry must be in ascending order.

SEGMENT SEQUENCE INVALID Segment select using the segment select option

in the EMDI entry must be in ascending order.

ERB-EMD NOT SUPPORTED The EMD process is not supported by the GDS.


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ERB-EMD NOT YET SUPPORTED IN THIS MARKET The market does not yet allow the issuance of

EMDs.

ERB-EMD NOT YET SUPPORTED FOR THIS

AIRLINE

The airline for the service in the EMDI entry to

be fulfilled does not support the issuance of the

EMD.

ERB-EMD IS INHIBITED IN THIS AGENCY At the GDS level the agency has not been givenauthority to issue EMDs.

ERB-PASSENGER TYPE CODE NOT SUPPORTED

FOR EMD

For the EMDI entry to issue the EMD, the

passenger type code is not allowed per the

requirements for the issuing carrier.

ERB-EMD PASSENGER TYPE CODE NOT YET

SUPPORTED IN THIS MARKET

For the EMDI entry to issue the EMD, the

passenger type code is not yet supported for the

BSP.

ERB-EMD AIRLINE DOES NOT SUPPORT

PASSENGER TYPE CODE

The passenger type code is not allowed by the

airline for the issuance of the EMD.

ERB-EMD VOID NOT SUPPORTED The void process for the EMD is not supported

by the GDS.ERB-EMD VOID NOT SUPPORTED BY THIS

AIRLINE

The void process for the EMD is not supported

by the airline.

ERB-EMD MUST BE SINGLE RFIC The issuance of the EMD is only allowed for a

single RFIC.

ERB-CREDIT CARD TYPE NOT ACCEPTED IN THIS

MARKET

The credit card form of payment for the issuance

of the EMD is not accepted in the market.

ERB-CREDIT CARD TYPE NOT ACCEPTED BY THIS

AIRLINE

The credit card form of payment for the issuance

of the EMD is not accepted by the airline.

ERB-FORM OF PAYMENT NOT ACCEPTED IN THIS

MARKET

The form of payment is not valid for the issuance

of the EMD for the issuing locations market.

ERB-FORM OF PAYMENT NOT ACCEPTED BY THIS

AIRLINE

The form of payment is not valid for the issuance

of the EMD by the airline.

ERB-FOID REQUIRED BY THIS AIRLINE The airline requires FOID (form of identification)

be provided before the EMD can be issued.

ERB-FOID TYPE NOT SUPPORTED BY EMD

AIRLINE

The FOID data for the issuance of the EMD is not

a valid form of identification for the airline.

ERB-VENDOR LOCATOR REQUIRED The vendor locator could not be found and the

carrier requires a vendor locator to be sent in

EMD issue message being sent to the carrier.

ERB-MAXIMUM NUMBER OF PASSENGERS

EXCEEDED FOR EMDI

The number of passenger names for the EMDI

entry is greater than the maximum number ofpassenger names allowed for the EMDI entry.

ERB-MAXIMUM NUMBER OF COUPONS

EXCEEDED FOR EMDI

The number of services for the EMDI entry is

greater than the maximum number of services

allowed in a single EMDI entry.

ERB-INVALID SURNAME LENGTH For the EMDI entry to issue the EMD, the

minimum or maximum characters for the

surname is not per the requirements for the

issuing carrier.

ERB-INVALID GIVEN NAME LENGTH For the EMDI entry to issue the EMD, the

minimum or maximum characters for the given

name is not per the requirements for the issuingcarrier.


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ERB-EMD TYPE NOT SUPPORTED The allowed EMD fulfillment types are EMD-S

and EMD-A.

ERB-EMD TYPE NOT SUPPORTED BY AIRLINE The allowed EMD fulfillment types are EMD-S

and EMD-A.

ERB-EMD SERVICE TYPE NOT SUPPORTED The only service types allowed are E (free), F

(flight) and H (booking not required).ERB-SERVICE IS NOT CONFIRMED The service to be fulfilled has a non-confirmed

status code.

ERB-SERVICE MUST BE FULFILLED ON SAME

CALENDAR DATE AS SOLD

Fulfillment of the service with the issuance of an

EMD is to be on the same date as the sell date.

ERB-CURRENCY CODE DOES NOT MATCH The currency code for the service in the

Universal Record is different than the primary

currency code in the A.I.R. or AAT for the issuing

location.

ERB-SERVICE NOT FOUND The entry of EMDI was input to issue the EMD

and the service was not found in the UR (the UR

holds the details for the sold merchandisingservices).

ERB-NEED CARRIER SELECT TO ISSUE EMD The form of payment is not listed as a valid form

of payment for the issuance of the EMD.

ERB-RFIC CODE NOT VALID FOR EMD The carrier select option is required in the EMDI

entry when there are multiple carrier codes for

the services (SSRASVC) in the PNR/BF.

ERB-EMD CANNOT BE VOIDEDCOUPON

STATUS NOT ELIGIBLE

The RFIC for the selected services to be fulfilled

is not valid for the issuance of the EMD.

ERB-EMD CANNOT BE VOIDEDVOID NOT

ALLOWED BY PLATING CARRIER

The EMD number is not allowed to be voided

because of the coupon(s) status.

ERB-VOID FAILED-NOT REPORTED FORSETTLEMENT-RETRY VOID

The plating carrier rejects the message to voidthe EMD number.

ERB-COMMISSION AMOUNT TOO LARGE The void message was sent to the carrier but a

response from the carrier was not received.

ERB-COMMISSION RATE TOO LARGE The commission amount must be less than the

amount of the EMD.

ERB-INVALID EMD COMMISSIN FORMAT The commission rate must be less than 100.

ERB-COMMISSION NOT ALLOWED FOR THIS EMD The commission percentage in the EMDI entry

contained 3 or more numeric following the

decimal.

ERB-NO EMDL DATA FOUND The entry of EMDL or EMDH is input and there

are no issued EMD numbers found to bedisplayed.

ERB-INVALID DATA FOR DELIVERY METHOD Invalid data was input as the delivery method for

the Request Support Document.

ERB-ONLY 1 EMD SUPPORT DOCUMENT MAY BE

DISPLAYED PER ENTRY

The input was to display more than 1 support

document. The Request Support Document only

allows 1 EMD support document to be displayed.

ERB-EMD SUPPORT DOCUMENT MAY ONLY BE

DISPLAYED

The EMD support document in the Request

Support Document option was input to be

printed and it may only be displayed.

ERB-ONLY 1 EMD SUPPORT DOCUMENT MAY BE

REQUESTED PER ENTRY

The Request Support Document only allows the

display or print of 1 EMD support document.

ERB-MAXIMUM NUMBER OF PASSENGERS The number of passenger names for the EMDI


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EXCEEDED FOR EMDI IN THIS MARKET entry is greater than the maximum number of

passenger names allowed for the market.

ERB-PRICE VALIDATION FAILEDRETRY ENTRY A call was made for a price validation and a

response was not received.

ERB-PRICE OF SERVICE HAS CHANGEDCANCEL

AND RESELL SERVICE THEN ISSUE EMD

A price validation was done and the price of the

service now is not the same as the price of theservice when it was sold.

EMD SUPPORT DOCUMENT NOT ALLOWED TO

BE PRINTED

The document code input for the print

parameter option of PP- or PI- in the EMDI entry

is to print a support document that is not

allowed to be printed.

ERB-EMD CANNOT BE REFUNDED The EMD number cannot be refunded because

the coupon status is already a status, such as

void or exchange or already refunded, that does

allow a refund.

ERB-EMD COUPON IS NOT REFUNDABLE The service that the EMD number is for was filed

as a non-refundable service and it cannot berefunded.

ERB-CREDIT CARD AUTHORISATION FAILED

CALL HELP DESK

There is a problem such as the link is unavailable

or no response was received back. .

ERB-FORM OF PAYMENT NOT VALID FOR EMD You will need to contact the credit card vendor

to obtain an authorization.

ERB-CONTACT CREDIT CARD VENDOR FOR

AUTHORISATION

The credit card request has been declined by the

credit card vendor.

ERB-TRANSACTION DECLINED BY CREDIT CARD

VENDOR

The credit card request has been declined by the

credit card vendor.

ERB-ERROR IN RETRIEVING STORED SERVICE

DETAILS

The Universal Record cannot be found for the

services to be issued in the EMDI entry.ERB-SERVICE DETAILS DO NOT MATCH STORED

RECORD

The services stored in the UR (the UR holds the

details for the sold merchandising services) do

not match the services to be issued in the EMDI

entry.

NO TRANSACTION PRESENT To issue an EMD with the input of the EMDI

entry, the agent must have an active PNR/BF

displayed.

CHANGES MADE TO PNREND TRANSACTION

OR IGNORE PRIOR TO EMDI

The PNR/BF is pending a change.

NO EMD SSR EXITS The input of the EMDI entry and there are no

services (SSRASVC) in the PNR/BF.DUPLICATE OPTION xx An EMDI option may only be input once in the

EMDI entry. The xx in the error is the EMDI

option.

INVALID MODIFIER xx Invalid data for an EMDI modifier was input in

the EMDI entry. The xx in the error is the invalid

modifier in the EMDI entry.

FOP REQUIRED FOR EMD There is no form of payment in the PNR/BF or in

the EMDI entry to issue the EMD.

NO EMDS MATCH SELECTION CRITERIA No SSRASVCs match the options input in the

EMDI entry.

REASON FOR ISSUE CODE NOT FOUND The reason for issuance code input in the RFICselect option in the EMDI entry does not exist in


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an SSRASVC in the PNR/BF or is an invalid

character or too many characters.

SERVICE NOT FOUND FOR VENDOR An invalid vendor code or a valid vendor code

that is not found for a service in the SSRASVC

was input in the vendor select option in the

EMDI entry.INVALID EMD VALIDATING CARRIERxx The plating carrier is missing from the AUTH

field. The xx in the error message is the carrier

code.

INVALID NAME SELECT FORMAT The data after the N or P for the name select

option in the EMDI entry does not meet the

number decimal format.

INVALID EMD COMMISSION FORMAT For 1G invalid data other than numeric or A was

input after the commission option of Z in the

EMDI entry. For 1V invalid data other than

number or $ (dollar sign) was input after the

commission option of Z in the EMDI entry. For1P when invalid data is input after the

commission option of K in the EMDI entry. OR if

the data input in the commission option is

greater than 9 numerics.

INVALID EMD COMMISSION DECIMAL FORMAT The number of decimal places for the EMD

commission select option in the EMDI entry does

not match the number of decimal places for the

currency code in the A.I.R. or AAT for the issuing

location. Or - There must be 2 decimal places for

the commission when input using the P for a

percent commission.COMMISSION RATE MUST BE LESS THAN 100 The commission percentage input in the

commission option in the EMDI entry must be

less than 100.

MULTIPLE FORM OF PAYMENT NOT ACCEPTED

FOR EMD

A split or multiple form of payment is not valid

for the issuance of the EMD. (release 2)

INVALID CHARACTER IN ENDORSEMENT Data input in the EMDI endorsement option that

is not allowed.

ENDORSEMENT TEXT MUST BE 3 TO 147

CHARACTERS

The data input in the EMDI endorsement option

is less than 3 characters or greater than 147

characters.

TICKET NUMBER RELATED TO EMD MUST BE 13DIGITS

The ticket number in the related ticket numberoption in the EMDI entry must be 13 numeric.

NAME SELECT ONE PASSENGER FOR EMD WITH

RELATED TICKET

The related ticket number option in the EMDI

entry is only for a single ticket number and for

one passenger name. The related ticket number

option requires a name select option when there

are multiple names in the PNR.

INVALID FOPxxxxxx The credit card manual approval code input in

the form of payment option in the EMDI entry is

greater than 8 characters. The xxxxxx data in the

error message represents the data that caused

the error.INVALID DOCUMENT CODE FOR THE PRINT An incorrect document code identifier was input


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MODIFIER following the print modifier.

INVALID DATA FOR THE PRINT MODIFIER Only the input of a single character for the

document code is allowed immediately following

the print modifier.

NEED PLAIN PAPER PRINTER ASSIGNED FOR EMD The printer assigned to print the EMD supportdocument is an ATB printer. Or- No

linked/association to a plain paper printer is

found.

UNABLE TO FULFILL EMDINVALID PRINTER

STATUS

The printer status must be UP (U) to print the

EMD support document.

SELECTION NOT ALLOWED WITH SVC SELECT The segment selected using the manual SVC

select option is not a manual SVC segment.

SELECT ONLY 1 SEGMENT WITH SVC SELECT Only the selection of 1 manual SVC service is

allowed in the EMDI entry.

INVALID FORMATCHECK ENTRY AND TRY

AGAIN

The fourth character of the EMDx entry is not a

valid function for EMD.EMD INVALID DOCUMENT NUMBER13 DIGIT

NUMBER REQUIRED

The EMD number must be 13 numeric when it is

input in the void entry of EMDV.

NO AGENCY AGREEMENT EXISTACCESS

DENIED

The logic for EMD display will be the same as E-

Ticket display. If the agency is allowed to display

an E-Ticket then they will also be allowed to

display an EMD.

EMD NOT PREVIOUSLY RETRIEVEDREDISPLAY

EMD AND TRY AGAIN

This message is given when a selection for one of

the options on the EMD Summary display is

requested and the display has been ignored and

is no longer active.

EMD CANNOT BE VOIDEDDOCUMENTNUMBER NOT FOUND

The EMD number cannot be found on theDDL/Tins for the location issuing the void entry.

EMD CANNOT BE VOIDEDEMD NUMBER

PREVIOUSLY VOIDED

The EMD number has already been voided and is

showing as void on the DDL/Tins.

INVALID FORMAT FOR THE EMDH ENTRY Only numeric data allowed following the input of

EMDH.

NO DATA AVAILABLE TO DISPLAY The input of EMDL/F is only allowed after the

input of EMDL and a list of items have been

displayed.

INVALID DATA IN THE EMDL ENTRY Other data was included with the input of EMDL.

INVALID SELECTION CODEUSE X OR V Incorrect data input at the tab stop for the

selection of a function from the EMDD response.INVALID SELECTION CODEUSE F Incorrect data input at the tab stop for the

selection of EMD REFUND from the EMD

SUMMARY DISPLAY screen.

ERB-INVALID EMD COMMISSION FORMAT Invalid data input for the commission, such as

incorrect decimal places.

ERB-NO DOCUMENT NUMBERS TO DISPLAY Input of the entry to display the agencys

allocation of EMD numbers and there were no

EMD numbers found for the requesting location.

SSR SELECTION NOT ALLOWED WITH

SSR Selection not combinable with other

"selection" (RFIC, Vendor, Segment or

Name/Passenger) modifiers


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INVALID SSR SELECTED

SSR number entered does not exist in the PNR or

was entered as a non-numeric character or the

SSR number was omitted from the input. SSR

number must be an ASVC

INVALID EMD EXCHANGE DATA

TPF will display an error message if data

following the EX is not an E (for now) and if theEMD number is not numeric and the number is

anything other than 13 numbers.

EMD EXCHANGE REQUIRES A SERVICE

SELECTION OPTION

TPF will display the error message if a service

selection option is not included in the EMDI

entry for an even exchange.

INVALID MODIFIER FOR AN EMD EXCHANGE - xx

New TPF Error Message (the XX at the end of the

error message will append the modifier that is

not allowed in the EMDI entry for an EMD

exchange / allowing 2 characters for the modifier

for future expansion)

ERB-NO INTERLINE AGREEMENT

For this first release of EMD exchange, ESB willreturn the following error message for this

condition if the validating carrier number for the

original EMD number is not the same as the

carrier for the new service to be issued

ERB-EXCHANGE REQUIRES SAME EMD

DOCUMENT TYPE (EMD-S OR EMD-A)

In this first release for an EMD exchange, the

EMD document type (EMD-S or EMD-A) must be

the same for both the original EMD number and

the new EMD number that is to be issued for the

new/changed service

ERB-EXCHANGE NOT ALLOWED FOR MULTIPLECOUPONS

In the first release of EMD Exchange, the even

exchange will only be allowed if the EMDnumber being exchanged has only 1 coupon

ERB-UNABLE TO EXCHANGE - AMOUNTS MUST

BE THE SAME

The amount of the old EMD must be the same as

the amount of the new EMD.

ERB-UNABLE TO EXCHANGE - CURRENCY CODES

MUST BE THE SAME

The current code of the old EMD must be the

same as the currency code of the new EMD

ERB-EMD CANNOT BE EXCHANGED - COUPON

STATUS NOT ELIGIBLE

Coupon status in the airline database for the

original EMD is not valid to be exchanged

ERB-EMD CANNOT BE EXCHANGED - EXCHANGE

NOT ALLOWED BY CARRIER

The validating carrier of the EMD does not

support exchange of EMD

EMAIL ADDRESS REQUIRED TO USE THE PEMODIFIER

The PE-R modifier was included in the EMDI

entry but there was no email address found inthe PNR

ERB-ORIGINAL EMAIL ADDRESS NOT FOUND FOR

THE PE MODIFIER

PE is input as the print modifier but the original

email address is not found in the EMD history

ATPCO Codes

Reason for Issuance Codes (RFIC)

The following RFICs are applicable:


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A Air Transportation

B Surface Transportation/Non-air Services

C Baggage

D Financial Impact (used for EMD-S change fees)

E Airport Services

F Merchandise

G In-flight Services

RFICs are defined by IATA resolution, and Reason for Issuance Sub-codes (RFISC) are maintained by

ATPco.

Further Information

Ask Travelport

PA 1183 (Version 03) Electronic Miscellaneous Document for Galileo.

PA 1237 (Version 04) MIR for Electronic Miscellaneous Documents (EMD)

PA 1572 (Version 3) Manual SVC for EMD/Automatic Transmission of EMD-S number to the

airline.

How do I issue an Electronic Miscellaneous Document (EMD)?answer 38623

How do I void an Electronic Miscellaneous Document (EMD)?answer 38635

How do I view the agency allocation of Electronic Miscellaneous Document (EMD) numbers?

answer 38625
http://travelport-english.custhelp.com/app/answers/detail/a_id/39256/kw/emdhttp://travelport-english.custhelp.com/app/answers/detail/a_id/39133/kw/emdhttp://travelport-english.custhelp.com/app/answers/detail/a_id/38623/kw/emdhttp://travelport-english.custhelp.com/app/answers/detail/a_id/38623/kw/emdhttp://travelport-english.custhelp.com/app/answers/detail/a_id/39133/kw/emdhttp://travelport-english.custhelp.com/app/answers/detail/a_id/39256/kw/emd