emc documentum applicationxtender success: warren paving order management and operations benefits...
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EMC Documentum ApplicationXtender
1© Copyright 2008 EMC Corporation. All rights reserved.
Customer Challenges
C t d d ti it C li dS l ti “ i t h”Cost and productivityPhysical storage of paperPrinting and shipping costsStaff required for managing paper
Compliance and governance
Misplaced documentsLitigation supportWhat should be saved?
Solution “mismatch”Too much or too little functionalityToo expensive to acquire and operate
What should be saved?
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What Are Key Requirements?
Input
Scannersand faxes
Applicationoutput
Powerful capture and image management capabilities
Support for all information types: images, reports, and faxes output
Paper ande-forms
Process
pp yp g pMicrosoft Office, etc.
Workflowrouting
Search
Security andretention
Single, secure repository
Comprehensive file management
Deliver
and view
Integration with third-party business applications
3© Copyright 2008 EMC Corporation. All rights reserved.
Data anddocuments
Businessapplications
Browserand desktop Rapid deployment and return on investment
ApplicationXtender: Key Features
Input
Scannersand faxes
Applicationoutput
Powerful capture and image management capabilities
Support for all information types: and faxes output
Paper ande-forms
Process
pp ypimages, reports, Microsoft Office, etc.
Workflowrouting
Search
Security andretention
Single, secure repository
Comprehensive file management
Deliver
Browser
and view
Integration with third-party business applications
4© Copyright 2008 EMC Corporation. All rights reserved.
Data anddocuments
Businessapplications
Browserand desktop Rapid deployment and return on investment
EMC Captiva QuickScan Pro for ApplicationXtender
Market-leading one-step capture offering
NewInput
offering– Batch processing– Automatic document separation– Barcode recognition– Image processing
(binary, grey, and color support)– Optical Character Recognition and index
Supported by virtually all commercially available scannersy
First license at no charge with three ApplicationXtender seats
Simple to configure and useCost effective; no per page or per image
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Cost effective; no per-page or per-image costsSeamless integration with ApplicationXtender
Analysts Agree!
“ midsize companies have modest requirements and limited budgets…midsize companies…have modest requirements and limited budgets and IT resources…regardless of size, every organization needs document management - to improve access to documents and gain better control over them, to support regulatory compliance, to foster
ll b i i i b i icollaboration, to automate paper-intensive business processes, to gain employee efficiency and to improve customer service.”
“SMBs are buying smart, keeping infrastructure costs down by choosing standards-based technologies covering fewer locations andchoosing standards-based technologies, covering fewer locations and perhaps most importantly, keeping complexity to a minimum…”
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What it Takes to Win
Offers aligned with customer and market opportunitypp y
1
P lF d 2
34
5 Proper sales model
Focused organization
3 4
AppropriateFulfillment ordering
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Appropriate marketing tactics
Fulfillment, ordering, and pricing
Marketing
Communications New Success StoriesCommunications– CMA Channel Marketing Quarterly Webcast – CMA Channel Monthly Con-call– Monthly Partner Newsletter (Velocity)
New Success Stories
Seminar in a box
New Assets– AP ROI Calculator– AP Solutions Guide
Partner Solutions Gallery
AP Solutions Guide– New Ax landing Page– AX Post Card Mailer– Campaign-in-a-Box
Campaign BuilderVelocity
Competitive Information
Press Releases
New Bundles
Q3 Plans
8© Copyright 2008 EMC Corporation. All rights reserved.
Q3 Plans
Marketing
AX Press Releases
Mar 5 2008ECM Connection 2008 ACE Award Winners Announced At AIIM Conference & Expo
Dec 17 2007EMC® Documentum® ApplicationXtender® Streamlines Business Operations at Major New York P D lProperty Developer
Nov 8 2007Medical Group Eases the Pain of Health Records Management Using EMCRecords Management Using EMC Technology and Services
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AX – Positioned to WIN!
AX is Fixed Content
ApplicationXtender
Collect, Organize, Manage & Delivernage & Deliver
BusinessInformation
AX creates a centralized
El i Fil“Electronic File Cabinet”
for all of your
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information assets
AX – Positioned to WIN!
A li ti Xt d
Windows Platform
Information Archival & ApplicationXtenderCollect, Organize, Manage & Deliver
BusinessI f i
Information Archival & Management
Document Imaging InformationDocument Imaging
Enterprise Report Management/COLD
AX creates a centralized
El i FilBasic Document Management “Electronic File Cabinet”
for all of your
Basic Document Management
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information assets
Document-Centric Workflow
AX – Positioned to WIN!
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AX – Positioned to WIN!
State of NC Treasury
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Customer Success: Warren Paving
Order Management and Operations
Benefits from ApplicationXtender
Customer ProfileLeading producer of asphalt for airport, highway and high-tech work site construction
pp
The company-wide solution was up and running in one week, helping save time on previously manual activities
Business ProblemReceiving and delivery operations required lots of paper for accounting and auditingExisting processes were tedious time-consuming and error- p y
Quick retrieval of documents makes it easier to reply to audit requests
Better response and faster
Existing processes were tedious, time consuming, and errorproneProducing information to support customer requests was slow, costly and required shipping and handling paper
S l ti Better response and faster access to information, improves customer service
Fast, online access means doing away with paper file
SolutionApplicationXtenderPartner: Advanced Business Systems
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doing away with paper file cabinets
Customer Success: Gamma-Dynacare Medical Labs
Medical Test Information
Customer ProfileLeading Ontario-based provider of quality medical testing services and related informationMore than 35 million tests processed annually
Benefits from ApplicationXtenderMore than 35 million tests processed annually
Business ProblemLarge volume of paper-based documents (receives six million annual paper-based test requisitions)
ApplicationXtender
Immediate access to 25,000 daily documents
Quick response to test lt i i i
Delayed responses to patient and physician-related inquiries related to test results
Solution
result inquiries
Reduced operation costs associated with processing and handling documents
ApplicationXtenderPartner: CDIT VAR Services
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Customer Success: American Student Assistance
Loan Documentation
Customer ProfileLeading provider of higher education financing products and servicesHave helped 2 4 million students pursue academic dreams
Benefits from ApplicationXtenderHave helped 2.4 million students pursue academic dreams
for more than 40 years
Business ProblemGrowing customer base generates high volumes of loan-
ApplicationXtender
Quick deployment, massive file conversion/migration, and rapid acceptance by end usersGrowing customer base generates high volumes of loan
related documents that need to be stored, accessed, and archivedAging FileNet system for scanning required costly support and could not be upgraded
Reduced operating costs by replacing outdated legacy system
Better response and fasterSolution
ApplicationXtenderPartner: Paragon Systems
Better response and faster access to information, improving customer service
New applications are being added to improve
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added to improve productivity and slash costs
Customer Success: Oklahoma Department of Human Services
Citizen Case Management
Customer ProfileHandles all child support cases within Oklahoma36 i l t t th t t
Citizen Case Management
36 regional court centers across the state
Business ProblemApproximately 3,000 child support cases per month (each with an average of 50 paper pages)
Benefits from the Solution
Rapid time-to-value as the solution was ready for cases within a few weeksp p p g )
Inefficient and slow response to inquiriesHigh cost of mailing filesRisk of losing filesLack of storage space
Staff available to perform more value-added work
Cost savings (storage, printing mailing)
SolutionApplicationXtenderPartner: Business Imaging Systems
printing, mailing)
Reduction in risk of losing documents
Improved customer service
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by reducing time to retrieve information from weeks to seconds
If You’re Burdened with…
Paper that is difficult to store, access, and handle
Manual processes that are slow, expensive, and error-prone
Unmanaged information that creates compliance risk
Then ApplicationXtender is the right choice because it…Converts paper to digital form, reducing costs and improving information accessaccess
Streamlines business processes, minimizing errors and duplicate efforts
Promotes compliance, securely storing information and setting policies for access and retention
Fits your requirements; it is feature-rich, easy to deploy, and delivers a rapid return on investment
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Why ApplicationXtender?
Because of customer and partner validationBecause of customer and partner validation…– More than 7,000 successful customers across all industrial and
public sector segments and geographies– Extensive value-added partner network for expert planning and
deployment, support, and consultation p y , pp ,
Because ApplicationXtender is from EMC…– Strategic and innovative product family that uniquely covers all
th t f t ti l t t t f tthe aspects of transactional content management…from capture through archive
– Unmatched fiscal strength, viability, and R&D investment– Recognized market leader
19© Copyright 2008 EMC Corporation. All rights reserved. 19
Fujitsu Technology Advantages
Paper Path
Charged Coupled Device VS
Contact Image Sensor
Fujitsu Paper Handling
Paper Path
ADF Paper Size & Capacity
ADF Accessibility
g
Double Feed Detection
Thickness & Pick Speed Settings
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