email setup guide - excaltech.com · click the ^outgoing server _ tab and you will see this: make...
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22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
Email Setup Guide
1. Mac Mail_____ Page 2
2. iOS/iPhone Page 9
3. Outlook Office 365 Page 17
4. Outlook 2016 Page 21
5. Outlook 2013 Page 29
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
Mac Mail
1. Open the Mail app.
2. In the top left, click “Mail”, and then click “Add Account…”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
3. In the “Choose a Mail account provider…” window, select “Other Mail Account…” and click
“Continue”.
4. In the “Add a Mail account” window, fill out your information and click “Sign In”.
** Steps correspond with the numbers in the image.
(1) Enter your name as you want it to appear in emails.
(2) Enter your email address.
(3) Enter your password.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
5. After the sign-in, it will open this window and ask for more information. Fill out the information
for your email settings and click “Sign In”. Please note that on some systems, this can take
several minutes to complete. Please also note that the User Name field might be cleared after
you fill out other fields, so you may need to re-enter your email address in this field before
clicking the “Sign In” button.
** Steps correspond with the numbers in the image.
(1) Enter your email address.
(2) Enter your user name (you user name is your full email address).
(3) Enter your password.
(4) Select POP.
(5) Enter “pop.yourdomain.com” (example: pop.excaltech.com).
(6) Enter “smtp.yourdomain.com” (example: smtp.excaltech.com).
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
6. The system will return you back to the Mail app Inbox. In the top left, click “Mail”, and then click
“Preferences…”.
7. In the “General” window, click “Accounts”.
8. In the “Accounts” window, click “Server Settings”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
9. Click the “Account” dropdown.
10. Click “Edit SMTP Server List…”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
11. Click the “Automatically manage connection settings” checkbox so that it is unchecked.
12. Configure the connection settings according to the steps below.
** Steps correspond with the numbers in the image.
(1) Enter “465” for Port.
(2) Make sure the “Use TLS/SSL” checkbox is unchecked.
(3) Select “Password” for Authentication.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
13. Click the “Advanced” tab.
14. Check the “Allow insecure authentication” checkbox so that it is checked.
15. Click the “OK” button and then close the Accounts window.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
iOS / iPhone
1. Open the Settings app, then scroll down to and select “Passwords & Accounts”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
2. Select “Add Account”, then “Other”, and then “Add Mail Account”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
3. On the “New Account” screen, fill out the areas with your information.
** Steps correspond with the numbers in the image.
(1) Enter your name as you want it to appear in emails.
(2) Enter your email address.
(3) Enter your password.
(4) Enter a description.
4. Select “Next” at the top of the screen.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
5. Continuing “New Account” setup, on the next screen you should see the following
window.
** Steps correspond with the numbers in the image.
(1) Select POP.
(2) Enter your name as you want it to appear in emails.
(3) Enter your email address.
(4) Enter a description.
(5) Enter “pop.yourdomain.com” (example: pop.excaltech.com).
(6) Enter your user name (you user name is your full email address).
(7) Enter your password.
(8) Enter “smtp.yourdomain.com” (example: smtp.excaltech.com).
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
(9) Enter your user name (your user name is your full email address).
(10) Enter your password.
(11) Select “Save” at the top of the screen.
6. The account should now “Verify” and will prompt about “No SSL”. Select “Yes” to
connect without SSL. If it asks a second time, be sure to select “Yes” again.
7. The account should now be verified and show check marks next to the fields, and then
should take you back to the main “Passwords & Accounts” screen.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
8. Select the mail account you just finished setting up.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
9. Select “SMTP”, and then the server name that matches the format
“smtp.yourdomain.com”. This may appear under Primary Server or under Other SMTP
Servers.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
10. Configure the SMTP server settings according to the steps below.
** Steps correspond with the numbers in the image.
(1) Enter “smtp.yourdomain.com” (example: smtp.excaltech.com).
(2) Enter your user name (you user name is your full email address).
(3) Enter your password.
(4) Make sure the Use SSL toggle is gray (disabled).
(5) Select “Password” for Authentication.
(6) Enter “465” for Server Port.
(7) Select “Done” at the top of the screen.
11. The settings should now be verified and show check marks next to the fields, and then
should take you back to the “SMTP” screen. You can now close the Settings app.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
Outlook Office 365
1. In Outlook, click File > Info > Add Account.
2. In the window that opens, enter your email address.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
3. Click “Advanced options”. Check the “Let me set up my account manually” checkbox and click
“Connect”.
4. Click “POP”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
5. Configure the account settings according to the steps below.
** Steps correspond with the numbers in the image.
(1) Enter “pop.yourdomain.com” (example: pop.excaltech.com).
(2) Enter “110”.
(3) Enter “smtp.yourdomain.com” (example: smtp.excaltech.com).
(4) Enter “465”.
(5) Click “Next” at the bottom of the window.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
6. Enter your password and click “Connect” at the bottom of the window.
7. Uncheck the “Set up Outlook Mobile on my phone, too” checkbox and click “Done”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
Outlook 2016
1. In Outlook, click File > Info > Account Settings.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
2. On the “Account Settings” window, click “New…” if you are creating a new account, or
click on the account that you want to edit and click “Change…” If you are changing an
existing account, skip to step #5.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
3. On the Auto Account Setup screen, click “Manual setup or additional server types” and
click “Next >”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
4. Select “POP or IMAP” and click “Next >”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
5. You will see a window similar to this:
** Steps correspond with the numbers in the image.
1. Enter your name as you want it to appear in emails.
2. Enter your email address.
3. For existing accounts, this will be grayed out; for new accounts, select “POP3”.
4. Enter “pop.yourdomainn.com” (example: pop.excaltech.com).
5. Enter “smtp.yourdomain.com” (example: smtp.excaltech.com).
6. Enter your full email address.
7. Enter your password (be sure “Remember password” is checked).
8. Click on “More Settings …” to continue.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
6. Click the “Outgoing Server” tab and you will see this:
Make sure that “My outgoing server (SMTP) requires authentication” is checked and “Use
same settings as my incoming mail server” is selected.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
7. Click the “Advanced” tab, and you will see this:
- Set the “Outgoing server (SMTP)” port to 465.
- Uncheck “Leave a copy of messages on the server”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
8. Click “OK”, then click “Next >”.
9. You should then see this:
10. Click “Finish”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
Outlook 2013
1. In Outlook, click File > Info > Account Settings.
2. On the “Account Settings” window, click “New…” if you are creating a new account, or
click on the account that you want to edit and click “Change…” If you are changing an
existing account, skip to step #5.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
3. For a new account, leave “E-mail Account” selected and click “Next >”.
4. On the Auto Account Setup window, select “Manual setup or additional server types”
and click “Next >”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
5. Select “POP or IMAP” and click “Next >”.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
6. You will see a window similar to this:
** Steps correspond with the numbers in the image.
1. Enter your name as you want it to appear in emails.
2. Enter your email address.
3. For existing accounts, this will be grayed out; for new accounts, select “POP3”.
4. Enter “pop.yourdomain.com” (example: pop.excaltech.com).
5. Enter “smtp.yourdomain.com” (example: smtp.excaltech.com).
6. Enter your full email address.
7. Enter your password.
8. Click “More Settings …” to continue.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
7. Click the “Outgoing Server” tab and you will see this:
Make sure that “My outgoing server (SMTP) requires authentication” is checked and “Use
same settings as my incoming mail server” is selected.
22102 N. Pepper Rd. #201
Lake Barrington, Illinois 60010
ph/fx: [847] 842 - 9570
www.excaltech.com
8. Click the “Advanced” tab, and you will see this:
- Set the “Outgoing server (SMTP)” port to 465.
- Uncheck “Leave a copy of messages on the server”.
9. Click “OK”.
10. Click “Next >”.
11. Click “Finish”.