EMAIL ETIQUETTEKate Rindlisbaker and Katie Chadwick

The AddressLine:

• What do you put in the subject line?

• What are Cc/Bcc?

TheIntroduction:• Who are you talking to?

• Formal or informal?

• When to use 'to whom it may concern'

The Closing:

• Thank you's

• Do you use first and last names?

Signature:

• What do you include in a signature?

• Do you have it on every email?

Attachments:

• When do you add attachments?

• Do you know how the attachment will be received?