Email Content Control

Stewart Duncan

Technical Manager

What is ECC?

• ECC protection provides a first line of defence against all email threats including:– Viruses– Spam– Malware– Denial of Service attacks– Directory harvesting – ECC also protects with image and content

filters.

Do you have access?

• ECC is provided by LGfL as part of the Email Hosting package.

• Domains hosted with LGfL via the Synetrix EMH platform will have ECC switched on.

• If you use a @lgfl.net email account, ECC is also active.

How do I access this system?

• ECC administrators will have access to teir domain rules and configuration via their Talk2Synetrix login

• In some instances your LA may control this feature for you

If you are unsure talk to Synetrix who manage this service for LGfL on 08700 636465 option 1

What does ECC do?When email is sent to your domain, before it reaches your Email Service it is passed via the ECC engine. It is at this stage the email is scanned.

It is at this stage before it even reaches your Inbox that the mail is scanned for:

Viruses (ECC uses 3 different virus engines. Sophos is one of these

Spam (connection management and integration of multiple best of breed filters)

Pornographic Images (Image filters that can recognise skin tones and block based on your threshold)

Dark Mail (message traffic is submitted by an attacker to numerous e-mail addresses in the hope of finding a valid target)

VS (Verify Sender)

Some stats…Statistics and mail activity details are available from the web front-end for your domain.

The lgfl.net domain receives about 5 million messages each month

Type Total

Spam 4,265,843

Quarantine 36,971

Virus 15,695

Fail 36,006

Legitimate 570,571

Total 4,925,086

What else can ECC help do? • The ECC web front-end also offers administrators lots

of different reporting functions.

Report Type Description

Daily flow Counts of all mail to flow through the system in either direction broken into categories by day

Hourly flow Counts of all mail to flow through the system in either direction broken into categories by hour

Top recipient/senders League of top n individual mailboxes to send and receive messages

Daily latency The time it takes mails to pass through the system and to be delivered

Active mailboxes Count of active mailboxes to send or receive messages

Daily bandwidth usage Email sizes by the day

Top failure codes Counts of all SMTP failures to flow out of the system in either direction broken into categories

Top bandwidth users Shows which domains use the most bandwidth

Top viruses League of the top viruses sent or received

Daily flow by address Counts of all mail to flow through the system for specified mailboxes in either direction broken into categories by day

Daily delivery failures SMTP failures

Legitimate domain traffic League of the top n legitimate domains to send messages to or receive messages from

Top rules used Shows the use and efficiency of custom rules on mail flow

Domain usage League of the usage of domains

Mail size bands Counts all mail sizes broken into size categories

ECC gives you the control over your email domain

You select the level of Spam control

You can configure additional rules to suit

your school

Summary

• If you use a lgfl.net email account you are already protected

• If you use the Synetrix EMH platform you will have this functionality switched on

• You can access your admin web front-end using your Talk2Synetrix user details (www.talk2synetrix.co.uk)

• Support is available for ECC by telephone on 08700 636465 option 1 or by email servicedesk@synetrix.co.uk