elsie awards2011 - doing business with lcbo · best niche marketing • solid promotion to a niche...
TRANSCRIPT
Award Selection Process:The Elsie Selection Committee is comprised of representatives from various divisions and departments, including:
1. Supply Chain2. Retail3. Wholesale4. Policy and Government Relations5. Corporate Communications6. Category Management,
including all LCBO business units 7. And Marketing…
This diverse committee, represents a cross section of the LCBO’s interaction with all of our Trade Partners.
Earlier this year, using predetermined nomination criteria, representatives of appropriate divisionsgathered information regarding potential award recipients. The 17-person multi-divisional committeeheld the final selection meeting on April 13th. After reviewing nomination submissions for each ElsieAward, an open vote by all committee members was held, and the nominee with the most votes wasdeclared the winner.
A slight variation was held for the Partnership Awards, as these winners are the result of a more directrelationship with certain divisions. A selection and voting process was conducted that included only personnel from the appropriate department or division. The selected recipient along with any othernominations were presented to the full selection committee on April 13th.
The 2011 Elsie Awards introduced one change to the awards categories. The Best Image Award has been renamed Best Integrated Marketing Program.
Below please find a list detailing some of the criteria used for each award, during the selection process.
Elsie Awards
2011
Elsie Selection Committee
Award Criteria:SOCIAL RESPONSIBILITY • Givessomethingbacktothecommunityi.e.funds,time,awareness,resources.• Promotesresponsibleconsumption.• Givessomethingpositivetosociety.
BEST SPECIAL EVENT• Bestoverallpresentation/integration(i.e.innovativefoodmatching,music,entertainment,
celebrity participation, etc.)• Bestintegrationtoin-storethematic.• Bestconsumerresponse.
BEST FOOD & DRINK AD• Bestcreativeexecution.• Bestdemonstrationoforiginality/innovation.• Demonstratedknowledge/useoftheuniquenatureofFOOD & DRINK and its readership to
deliver the brand message.
BEST GIFT ITEM–Spirits&Ready-to-Drink/Wines/Beers/Vintages(4Awards)• Innovativeandunique.• Solidsalesandsell-through. • Wideappeal.• Solutiondriven.
BEST ON-PREMISE SUPPORT• Buildthebusiness–increasesales.• CommunicationwithLCBOtoensuresmoothexecutioninallfacetsofthepromotion.• Licenseeparticipation;e.g.stafftrainingandinvolvement.
BEST NICHE MARKETING• Solidpromotiontoanichemarket.• Buildthebusiness–increasesales.• CommunicationwithLCBOtoensuresmoothexecutioninallfacetsofthepromotion.• Licenseeparticipation;e.g.stafftraining
and involvement.
ENVIRONMENTAL COMMITMENT• Raisesfundsforenvironmentalcause.• Raisesawarenessofenvironmentalissues.• Promotesapositiveenvironmentalaction;i.e.,recycle,re-use,etc.
PARTNERSHIP AWARD–Spirits&Ready-to-Drink/Wines/Beers/Vintages(4Awards)• Anindividualwhohasanexcellentworkingrelationshipwiththefullcategoryteam.• Anindividualwhokeepsthecategoryteaminformedofproductdevelopmentsandmeetsdeadlines.• Interactswiththecategoryonaregularbasis,alertsustoanypotentialissuesandworksproactively
to solve them.
PARTNERSHIP AWARD – Retail• AnindividualwhohasdemonstratedaconsistentlysuperiorrelationshipswiththeRetailTeam.• AnindividualwhoworkswellwithourRetailstaff,providingsolidsupportfornewlistingsand
existingbrands.• Anindividualwhohasareputationfordealingwithalllevelsofstoreemployeesinarespectful,
business-like manner.
PARTNERSHIP AWARD – Supply Chain• HasanexcellentworkingrelationshipwiththeLCBOBusinessUnitandprovidessuperiorcustomerservicelevels,
minimizing stock-outs. • Achieveshighorderfillrates,ontimedeliveries,andforecastaccuracymetrics.• CommunicateseffectivelywiththeMerchandisingTeam,informingthemofanypotentialissues.• SupportstheBusinessUnitandSupplyChainobjectives.
PARTNERSHIP IN TRAINING AWARD • Atradeassociation/companythatworkswiththeLCBOtojointlydeveloptrainingplansthatsupporteachother’s
businessobjectives.• PartnerswiththeLCBOtoprovideresources(financial,human,etc.)fordevelopinganddeliveringspecific
employeetrainingprograms/job-aidstargetedatincreasingtheknowledgeandskillsofourretailstoreemployees.
VINTAGES PORTFOLIO AWARD OF EXCELLENCE • DeliversaportfoliothatdrivessalesgrowthandsupportstheVintages mission of having an ever-changing
product assortment. • Theproductsofferedandsupportedareinnovative,diverse,andcrosscategoriesandproducttypes.
VQA EXCELLENCE AWARD• Yearoveryeargrowthinsales,litresandunitsforthewinery’sproducts.• Hassuccessfulandinnovativeproductintroductions.• Engagesincreativeandfrequentpromotionalactivity.(IMAGE,tastings,specialevents,media,out-of-store,etc.)
BEST INTEGRATED MARKETING PROGRAM –Spirits&Ready-to-Drink/Wines/Beers(3Awards)•Awellintegratedprogram.•AnIMAGEprogramthatresultedingreatsaleslift.•AnIMAGEprogramthatwasinteresting,differentand/orunique.
BEST NEW PRODUCT LAUNCH –Spirits&Ready-to-Drink/Wines/Beers(3Awards)•Anexcellentproduct–wellresearchedwithcustomers,uniqueandinnovative,
meets an identified need.•Aproductlaunchthatresultedwithgreatsales.•AproductlaunchthatwaslaunchedwithsolidLCBOprogramming:IMAGE,FOOD & DRINK ad.•Aproductlaunchthatwaswellpromotedexternally.
SPECIAL RECOGNITION AWARD•Anindividualwithsignificantyearsofservicewithinthebeveragealcoholindustry.•Anindividualwhohasinfluenceontheindustryandisdedicatedtotheindustry.•Anindividualwhoisaleaderofinnovationandanagentofchange.•Anindividualwhoisanindustryleader(pioneer).•AnindividualwhosupportstheLCBOandindustryinitiatives.
SUPPLIER/AGENT OF THE YEAR AWARD •ASupplier/Agentthatisinnovativethroughtheirpromotionalprogrammingand
product gift development.•ASupplier/AgentthathasahighlevelofintegrityandrespectstheLCBOcodeofconduct.•ASupplier/AgentthatworkswellwiththeLCBOonmanylevels(e.g.product,inventory,
licensee, promotion etc.)•SupportsLCBOSocialResponsibilityandEnvironmentalinitiatives.
SOCIAL RESPONSIBILITY
BEST GIFT ITEM – Beers
PARTNERSHIP AWARD – VInTAGES
PARTNERSHIP AWARD – Supply Chain
BEST INTEGRATED MARKETING PROGRAM – Spirits&Ready-to-Drink
BEST NEW PRODUCT LAUNCH – Beers
BEST SPECIAL EVENT
BEST GIFT ITEM – VInTAGES
PARTNERSHIP AWARD – Spirits&Ready-to-Drink
PARTNERSHIP IN TRAINING AWARD
BEST INTEGRATED MARKETING PROGRAM – Wines
SPECIAL RECOGNITION AWARD
BEST FOOD & DRINK AD
BEST ON-PREMISE SUPPORT
BEST INTEGRATED MARKETING PROGRAM – Beer
SUPPLIER/AGENT OF THE YEAR – Class C
BEST GIFT ITEM – Spirits&Ready-to-Drink
BEST NICHE MARKETING
PARTNERSHIP AWARD – Wines
PARTNERSHIP AWARD – Beers
VINTAGES PORTFOLIO AWARD OF EXCELLENCE
BEST NEW PRODUCT LAUNCH – Spirits&Ready-to-Drink
SUPPLIER/AGENT OF THE YEAR – Class B
BEST GIFT ITEM – Wines
ENVIRONMENTAL COMMITMENT
PARTNERSHIP AWARD – Retail
VQA EXCELLENCE AWARD
BEST NEW PRODUCT LAUNCH – Wines
SUPPLIER/AGENT OF THE YEAR – Class A
Lifford-Schiralli Agencies
Mill Street Brewery Mini Brew Pub Seasonal Sampler Pack
HillaryDawson&WendyCheropita Wine Country Ontario
CorbyDistilleriesLimited
Brown-Forman CanadaJackDaniel’s160thBirthdayCampaign
Mill Street Brewery Mill Street Lemon Tea Beer
DiageoCanadaCaptainsofSummer
Prevedello and Mathews International WineandSpiritsMazzettiD’Altavilla
S.R.L.AmerigoVespucciPourer
Marty Fruchtman Woodman Wines & Spirits
Wine Country Ontario WOW Leader Program
Wines of Argentina & Wines of ChileP13 Argentina & Chile
Paul Bosc Senior Château des Charmes
ChartonHobbsCanadaSanta Carolina Carmenère Reserva
Lifford-Schiralli Agencies Licensee Co-opTastingatArcHotel-Ottawa
CorbyDistilleriesLimited
CorbyDistilleriesLimited MalibuByU
E&JGalloWineryCanadaLTD. Barefoot Cellars Pride Parade Program
Geoff McFadzean Wine AustraliaLiliana Pavicic Roland + Russell Canada
HalpernEnterprises
Authentic Wines and Spirits SobieskiVodka
Pelee Island Winery
CorbyDistilleriesLimited Jacob’s Creek Multi Pack
Black Fly Beverage Company On-going Green Initiatives
FrancoisPerrinVincorCanada
VincorCanada
VinaioWineMerchantsMilleLire RossoMontepulcianoD’Abruzzo
Black Fly Beverage Company
2010 - 2011
DiageoCanadaRed Stripe “Lime Free Since 1928”
Campaign
Elsie Survey
Thank you for participating in the completion of the Elsie Survey. It helps to focus efforts on making positive changes to each subsequent Elsie ceremony. The Elsie Committee.
Elsie Survey Highlights:
MoreTradeattendeesfeltthattheirexpectationswereexceededthanwasfeltbyLCBOattendees.
Veryfewfeltthattheeventdidnotmeettheirexpectations.Acommonreasonwasthattheyfelttheevent wasrushedandlackedexcitement.
TheOpeningRemarksbyKateandPaulwerewellreceivedbytheattendees,receivingthehighesttoptwoboxscore.
The venue was well liked by most and the format of the event was appreciated. Opinions concerning the Salute theme appeared to be more polarized.
Two thirds of the respondents liked the condensed event format.
Themajorityofattendeespreferredtheafternoonevent.Thishasremainedconsistentforthepast3years.
• Overall,theefficiencyandtimeoftheeventwaswellreceived,similartolastyear.
• Asinpreviousyears,therewasadivideintheopinionsoftheTradeandLCBOattendees.TheTradeattendeeshad a higher appreciation of the overall organization of the event.
• TheVenueremainsasuccessintheopinionsofboththeTradeandtheLCBO.Mostwantedtoreturntothe PalaisRoyalnextyear.Similartopreviousyears,theinterestinstagingacondensedformateventinthe afternoon remained a popular option for most.
• Inachangefromlastyearpianomusicwasplayedduringtheawards.Thisbroughtinmixedreviewswith some preferring pre-recorded theme music instead. Overall, the opinions on the piano music versus the pre-recorded music were divided.
• ThethemeoftheElsie’sreceivedmixedreviews.Thelowerscorecouldbeduetounfamiliaritywithhavingatheme as there has not been one in 3 years.
• Therewasinterestbysomeoftheattendeestoremovethebreakfeelingthatitsloweddowntheevent. However,twothirdsoftheattendeeswhorespondedtothesurveyfeltthebreaktimewas‘JustRight’. Should the event continue to have a break, it should ensure that it is short and does not reduce the efficiency and mood of the awards.
• Thisyear,theattendeesappreciatedhavingtheawardinformationonthescreenwhiletheawardwasbeing presented. This should be continued in the future. This may also provide encouragement for other Trade attendees to aspire to these awards.
• Similartopreviousyears,therewassomeconfusionaroundthebarprocess.Somesuggestionstoimprovethisincluded having a non-alcohol beverage bar, and having the indoor bars open to reduce congestion.